How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%91+12.9Replies to reviews 7%93+6.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREPrecision Garage Door Service of Indianapolis
Noblesville, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 5.0★ from 8,937 Google reviews
Report card
Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.
Reviews for your job
Customers hired Precision Garage Door Service of Indianapolis for 4 kinds of job.
Precision Garage Door Service of Indianapolis for customer support
Clear ✕All 300 Google reviews tagged “Customer support” · showing 140
These folks are top notch in this business. Both installers very presentable and personable. Knew their work and let you know what was happening. The office folk were pleasant on the phone as well. Thank you.
The service rep, Nick, arrived promptly and was courteous, professional and informative. The garage door now runs smoothly and quietly.
Nick did a fantastic job! Professional, friendly, helpful and informative. Thank you Precision!
Where do I start? I call on Sunday late afternoon and a delightful person answers the phone and tells me you can be out the next morning. The technician, Chayce arrives on time in a clean truck and is knowledgeable, hard working and determined to solve the problem. HE DID! And he did it with excellence. This company is absolutely the one to go to!!!
Elliot was our technician and his customer service was top notch. He was very friendly, always had a smile, and explained our issues and repair recommendations in detail. Pricing was reasonable for the work that needed completed. Elliott was fast, efficient, and did good work. This is the 2nd time we have used…
Clayton was the best. Came out on a Sunday. Showed up on time. Explained the problem to us and fixed it! Great service.
Outstanding service from Precision Garage Door of Indy! We had a garage door spring break, and after calling Precision Garage Door of Indy, Mark was at our house within just a couple of hours! He quickly diagnosed the issue and got our broken springs fixed efficiently and professionally. Mark was extremely…
Jimmy was awesome and did a great job! I love the doors and very happy with installation.
Teddy was knowledgeable and easy to work with, got us up and running smoothly.
We had a spring snap for our 26 yr old garage door. Luckily we scheduled a service visit with precision and they were able to come in a Saturday. Tony, our technician arrived early and after an assessment detailed every option including a new (installed) opener. We up graded a few things but will have to do the…
Issue identified, system evaluated, options for going forward presented, changes made in a short window of time by a very personable installer. I highly recommend this service provider.
Great service. I had an unfortunate thing happen on Friday evening and they were at my house making my repair Saturday morning. Friendly professional staff. Great people.
I am amazed at how quiet the door runs!
Outstanding technician. Knowledgeable, professional and courteous. I learned a lot and appreciated the information and willingness to help.
Service was prompt, friendly and thoroughly explained to us. Would definitely recommend.
Eric G is a serious professional and personable! He was thorough in his analysis. He provided detailed information, answers, options and service. We added a keypad which he quickly installed. Thank you for a job well done.
Eric was an extremely polite and very knowledgeable person to help me at an extremely emotional time. My mom had just passed at 86 and he was very understanding and comforting 🙏❤️ Meant a lot.
The service man was professional friendly and explained what he was going and an awesome job
Andrew did an amazing job. Super friendly and made sure everything was set up before leaving, including our van internal remote opener! Excellent experience. Thank you!
Great service.
Once again Chayse proved us right in our choice of using Precision Garage Door. Every tech we’ve had from Precision has been excellent. Chayse went way above a 5 star review! When we presented our problem he suggested grinding our concrete to remove a sticky substance I could not remove. The door stuck when…
Excellent work
A+ experience. Spring on garage broke - Dakota was out in a couple hours, worked around 2 cars stuck in garage and had us fully operational in under an hour. Professional, fast, and clear communication on options, prices and fix. Thank you Dakota! Highly recommended.
Tony D. did great assessing my door and resolving the issue and the underlying issue that caused my garage door to stop closing. Highly recommend!
Mark was very informative and honest. He was not pushy and explained everything very thoroughly. We love working with him!
Caleb was very professional, accommodating and helpful. Fixed all our issues. This is our first experience with precision garage door and will continue using them. We will request Caleb if available.
Friendly, professional, efficient initial consultation and sales estimate process. Friendly and accommodating customer service. And the installer, Tim, was tremendous - on time, friendly, efficient, thorough, attentive to detail, clean and do everything above and beyond expectations. I would definitely recommend Precision.
Elliot S. did an amazing job today and was of tremendous assistance! Very knowledgeable and very friendly and everything was completed top shelf! Kudos and thanks again! Michael S.
Orlando was a joy to work with, he was on time, friendly, professional, and does great work! The quality of repair products he used for our door system at home are top notch. We have worked with other garage door companies and Precision Garage Door is heads and shoulders above the rest. So glad we called you for our service.
Mark White did an outstanding job diagnosing our garage door’s operational needs. He expertly installed new springs, bearing plates, strut reinforcements, and precision rollers. We are very pleased with its quiet operation - no more stopping halfway with loud shaking noises! We’d give him five additional stars!
Outstanding Service, knowledgeable, informative, professional! Thanks!
Drew is the man! He came out and fixed my garage railing that my daughter hit with the car and replaced the springs that were in need. The door works and sounds so much better. He came back on a Saturday and replaced the trim on the side that got broken too. I’ll never call another garage door company again. Precision is it!
Teddy is a knowledgeable, responsible and professional garage door technician. He was on time, did great work and even stopped back by to see if I was satisfied. There was an issue with one of the door closings and he worked until he understood what had to be fixed. Although he could not fix it right then the…
Opening and closing garage door was getting loud and then we found a screw on the ground from the opener bracket. Called Precision and Mark came out the same day. He diagnosed the issue and gave us options for the resolution. He did a very good job explaining the pros and cons of each option. With an informed…
Chase was efficient and an excellent communicator. He explained all that was going to happen and it did in the most timely manner. The service was outstanding
Thank you so much for quickly, efficiently, and expertly fixing my garage door at what I believe was an incredibly fair price! Thank you!!
I had an absolutely wonderful experience with precision. I reached out via messaging to feel out pricing and got a response back rather quickly, on a Saturday afternoon of all days. It was very easy to schedule an appointment and they were very upfront and precise with the pricing for my specific issue. My…
We enjoyed our experience with Precision Door Services. From the quote to scheduling and install the representatives were friendly, clear, and professional. We are happy with our new door and would highly recommend this company for any garage door needs.
I truly don’t have enough WONDERFUL things to say about their technician, Andrew S. He stayed for hours helping us figure out what was wrong with our garage door and fixed the mistakes a different company made last year. He was kind, informative, helpful, and gave my husband and I all around the best experience…
The representative was great! Very thorough.
Clayton did a fantastic job explaining what repairs needed to be done. He was open and honest and made the details of pricing clear allowing us to pick and choose what we wanted repaired. Kevin came out a few days later to look over the job done by Clayton. I love that this company follows up on their work for…
Easy to get appointment, responsive, on time,
Very up front with cost. Compared to 2 others and cost consistent. I had a spring that was broken. Technician that arrived was very knowledgeable, polite and excellent at explaining what needed to be done. Gave me several options to get my needed outcome. Pleased with results.
Mark W from Precision Garage Door Service was fantastic! He explained everything thoroughly and was extremely helpful when breaking down our quote and options, which really helped us decide what was best for our budget. He was incredibly kind and patient, especially with my kids running around. The results are…
Andrew S was great. I have used Precision before on my garage and decided to just stick with them for my needs because the customer service was great. Today Andrew installed a new garage opener, key pad, button, sensors, and gap protector and stable bar that assist with the door going up and down. He gave me…
Elliot from Precision Garage Door came out to inspect and fix my garage door. I was extremely pleased with his service. Elliot was very patient and thorough. He explained the issues and gave me a few different quotes and recommendations. He was able to complete the work in a timely manner and kept me informed. This…
I couldn't be happier with service provided by Precision Garage Door. Service technician Mark W performed a routine tune up. Additional concerns were noticed and explained to me in detail. Mark helped me with prioritizing repair needs. I then felt I could make an informed decision on what to move forward with.
Elliot did a fantastic job repairing my garage door. He installed new springs & hardware. He kept me informed of the process every step of the way!
Great communication & very polite & a well trained team of people.
Andrew replaced my old and broken garage door opener and other parts of the door mechanism. He had the problems pinpointed in about 10 minutes and explained everything well. Then he drew up a list of options for the repair job that spanned a range of cost and features. It was easy to make the choices. After that…
The spring on one of our garage doors broke. Eric came out, looked things through, and talked us through the issues that caused the failure/noises before the final failure. Lots of options were given to us, and the honestly from Eric was appreciated. No more terrible noises and both doors are now much safer!
Five star amazing Company. They answered late night and were out the next day and got the job done. (Tony) did an amazing job and even the extra work thank you guys.
Precision Doors was a professional company that took care of many of my garage door needs. They were prompt, kind, and knew the product well. I will definitely use precision doors in the future if needed and refer them to others. Brock, my installer, was incredible. He was a hard worker and was able to answer all my questions well.
We have used precision three times and they have been great! The last two times we have had Brandon and he is awesome! Courteous, friendly, knowledgeable, very helpful and all around excellent technician! We are always serviced quickly and will use precision in the future.
My technician, Tony D. was amazing! He was on time, extremely knowledgeable and quickly assessed what the issue was with my garage door going up but not coming down. We were in agreement with the repairs that were needed and he was able to work within my budget. I will definitely be asking for Tony D. in the future should other problems arise.
Mark White was prompt and very courteous. He was extremely informative on all our options and guided us through the process. Once our garage door was fixed and running like brand new, he ran through all the bells and whistles of how it works and made sure all our questions were answered before he left. We would…
The entire operation is 5 star. The initial phone call was immediate to handle my garage door problem of not opening. Then they texted me a short biography of the service technician, Drew, that would be at my home later that same day. Then Drew called and told me when he and his partner would arrive. Exactly on…
Can’t say enough Great things about the Guys that came to my house today or how Professional the Young Lady was that booked my appointment. All done on same day. 1st Class all the way.
Excellent service! Helped me recode my key pad and made sure door and key pad were good to go. I truly appreciated the friendliness and professional demeanor. Thank you!
Great Job! The company was very responsive upon my initial request for service, they followed up right away. My original appointment was pushed out, but they were very communicative and let me know right away that my appointment needed to be moved and were very accommodating with a new day/time. The technician…
Ben was absolutely outstanding. Very personable guy and knowledgeable. Please give him a raise or a big bonus for Christmas. Thank you all for your service well done!!! I'll be sure to pass the word.
I was very happy with the service I had by Precision Overhead Garage Door Service. Their technician Eric was excellent! He was prompt, courteous, professional, & very informative. I would highly recommend him by request for anyone looking to get their garage door or operator serviced. It was actually a fun…
Elliot was really nice and helpful! He installed everything in a well paced manner and broke down many quotes for us and was able to get our garage door back on track and working! He didn’t even mind the pups and was really friendly with them and gave them a lot of pets! Will definitely use the service again with Precision and ask for Elliot every time!
Great service. Eric M. was fantastic. I will phone them again. Keep up the good work. 👍
Kevin came out and fixed the whitaker house today he was truly amazing with words very professional and got the job done! He went above and beyond!! Most definitely saving his card!
Tyler was very informative and answered all my questions. He was very pleasant and I really appreciated him explaining and giving me options. If I have to call in the future, I'll request him.
Extremely satisfied with Precision , especially Zeke D. the technician who was assigned to my project. From first phone notification, to meet and greet, to explanation and estimate and repair results Zeke was thoroughly professional. Quoted cost of project was expected. Zeke also gave me a tip on what I should do to…
My elderly father had a very old garage door opener that needed to be replaced. I have been using Precision for the last 15 years and have Always had great experience with them. I called and had a tech out to evaluate and advise. Brandon did an excellent job of accessing the trouble and providing several…
Drew was amazing to work with. He truly cared about helping me and getting my garage door up and working. Not just for the moment but also considering longevity. He went above and beyond! I appreciate all he did.
Eric is the Best! Very knowledgeable, great personality, gave reasonable cost options for more work that needed to be done in garage. Give him 100 stars. LoL
Eric was very thorough and patiently explained everything to me and gave me my options and finished the job sooner than expected. It was a pleasure working with him!
Tony was super tech. Great job. Explained everything and gave me choices for repair
Responsive, competitively priced, knowledgeable, and fast. Eric and Carter are outstanding examples of excellent customer service in a world where it’s becoming increasingly rare. We appreciated their transparent, straightforward explanations of our options and their quick response times. We received three quotes…
Precision Garage Door provided a quick response to our request for service. They even offered an earlier appointment the same day. Brandon, our technician, solved our issue with our opener working with the keypad and remotes. He also replaced the cheap rollers to prevent problems in the future. He was friendly,…
Josh was an excellent service man. He knew exactly what he was doing and explained everything beforehand. He was fast and efficient and I appreciated him very much moving to the head of the class!
Ty was amazing! Kind, polite, honest and did a great job with my garage door repair. He went above and beyond and it was so appreciated! Thank you Ty!
I had an excellent experience with Precision Garage Door Services from start to finish! From the very first call, their team was professional, attentive, and truly listened to my concerns. They made me feel valued as a customer and not just like another number, which really stood out to me. Kevin, the technician,…
I've used them several times over the years. Refereed them to other all with positive feedback. Plus they don't hire sub to do the work. The trucks are logo out wazoo. So it's not some random guy with a pickup truck with the ol magnet of Moe's slapped on the side. They've always done me right and other which is…
The entire team was wonderful! Call them, they treat their customers with respect and truly care about the community. Thank you Amanda and Tyler!
Drew was awesome. He explained all the technical details and options for diffetent services transparently. Did the awesome job. Would always call them back.
Austin was absolutely the Best service person we’ve ever had to fix our garage door.
Such good work done on my garage door by Nick . Brandon amd Amanda were such a joy to work with and so helpful. Thank you for everything
The whole team is professional and personable. They make sure that you are totally informed while not talking down to you. I wish more companies operated the same way
Brandon was very personable and efficient. He explained what he did and why it needed to be done. His work was completed in a timely manner. If I need future work I would want him to do it.
Teddy and Peter were very professional. They repaired my garage door issues with great expertise.
Kevin was on time, friendly, informative, efficient, knowledgeable and able to solve the problem quickly! I requested another service while he was here and he willingly did without having to reschedule. Overall an excellent, quality service! Highly recommend!!
Everything was completed very quickly and professional, I was impressed with the work
Thank you Kevin and Caleb for taking time explaining in detail the problem with our garage door. Kevin and Caleb were very friendly explaining in detail the plan of action to fix our door. The parts that were needed to complete the repair, also what would be cost effective for our needs. Thank you again for a job well done. Carlton and Diana Mann
Drew and associate preformed exceptionally well on my repair. Excellent communication and knowledge base. I’d highly recommend.
Chase was excellent. Was very thorough. Presented me with all available options. He even gave me some spare hardware. Highly recommend
Great service from Brandon. He walks you through everything and properly explains it.
Knowledgeable, friendly and reasonably priced.
I just moved in my house and within 2 weeks, garage door issues. I searched for garage door repairs places around Indianapolis and Precision Garage Door Services came up first with 5 stars. After they serviced my door, from an overnight online request, I wish I could give the team and Orlando H., 10 STARS! This…
Spring broke and they replaced both and the barrens.got the job done same day it broke.
Great service, second time using them. Called, apt the next day, repairs on the spot. Super fast turn around time, great advice and service. Ask for Brandon.
I recommend Precision Garage Door Service to anyone who needs minor repairs or an entire new garage door! Drew & Mark came out for a service call because my garage door had stopped working. Drew talked me through the issue with the unit and then talked me through options for repairs. He was very knowledgeable and I…
Joey was great. He was on time and very professional.
I went to the Home show and asked 4 or 5 garage door companies to come and quote me two new insulated steel covered garage doors and a new belt drive motor with camera and backup batteries. They came the next Monday, I never heard from any of the other companies again. Premiere gave me such a bargain I signed that…
Brandon was great. Very informative and kind. Would recommend him to anyone.
Joey H. did a fantastic job. Exceptional service and customer focus. I will continue with Precision Garage Doors specifically for this reason!
Very prompt service. The technician did a great job explaining what I needed and the pricing.
Representatives were helpful and professional. They diagnosed my issue immediately fixed my issue
Precision was great to work with! Gave us an amazing price, and installed the very next day!
Andrew helped us select and install a new garage door unit and took the time to explain all the options. He helped us get accustomed to the new garage door app and linked our cars to the new system. We appreciated his expertise and we felt confident that we were in good hands!
Kevin and Mark did an exceptional.job. Precise and very professional. Every thing was described properly during the work. Thank you.
Getting a new motor for our garage door is something we’ve been talking about doing for over a year. We finally decided to pull the trigger this week and we are super pleased with how quick and easy the process was. It was only around 48 hours between us calling Precision Garage Doors, getting a quote and them…
Brandon did a great job. He was persistent, did the maintenance work, and made recommendations that I appreciated and had him implement. He was very kind and knowledgeable and thorough.
Eric is an awesome tech, He has the time and the patience, please precision when ever I called for service again please send me Eric M
Isaac did a great job and could teach a master class in customer service. Thank you Isaac!!
The service was great. The repairman were knowledgeable and the truck always has everything on it that they might need. I didn’t feel pressured, just informed. I’m comfortable knowing my garage will be working great for years to come. Thank you.
Technicians were courteous and knowledgeable.
Friendly, informative, thorough inspection. Gave options, opinions, not pushy. Showed final work, quickly completed approved work. Class act.
Very pleased with Brandon's work and friendly knowledgeable service! Will recommend for sure! Very Speedy to get here too
Fast, friendly and efficient. Will recommend to my friends for their garage door needs.
Chris was very courteous and did a good job. Very thorough in telling me what was done.
Chase was wonderful!! Was able to have my garage door opener working with only a service call. Lubricated & oiled too and running smoothly. I would highly recommend this company. Honest & prompt, what more could you ask for. Hope you’re lucky enough to have Chase as your serviceman.
Honest and precise work
The men who serviced my garage door were very professional and did a good job.
Our experience with Precision today was ⭐️⭐️⭐️⭐️⭐️+++ I called at 12p because our garage door wouldn't close. Asked if a service call today was possible because I knew we wanted a new opener installed (this one is 30 years old and had repairs already). The office staff / scheduler confirmed they could do that, and…
Technician was thorough, friendly and knowledgeable. Did a great job explaining what was needed. Very satisfied with the job!
I've used Precision Door for nearly 12 years. They've grown, but I still feel like I'm working with a friendly, smaller company. Today, Brandon N. serviced my overhead door. He ended up replacing a spring and went the extra mile to secure an additional discount on the spring. He explained everything he was going to…
Joey was friendly explained the problems with us on the garage. He done a great job. Made sure everything was working properly. I would recommend him to my friends if the ever need repairs
Andrew S did a great job accessing my garage door and making recommendations. Replaced two springs and discuss some other updates to do later on. Thanks for coming out in fridget temps on same day I called.
Brandon, our service technician, gave a very thorough explanation of the problem we were having with our garage door, and what the solution was. He completed the work quickly in frigid conditions, and explained all of the work to us when he was done. Brandon is very professional, efficient and friendly.
Mike did a great job today working in the cold!!
Excellent service and great communication. They were delayed due to snow but communicated well and still showed up and fixed the door. Prices were on the higher side but given the circumstances I was not upset.
Kevin did an excellent job, was very thorough, explained to all of our options, and was definitely not pushy in any way. He got the work done in under an hour, and made really strong recommendations that allowed us to make great decisions. Will definitely use them again in the future!
Nick and Tyler were professional and explained our options to replace our old motor to our garage door. They worked fast and we were pleased with the quality and results.
rep was very friendly, knowledgeable and efficient. service on our door and new keypad
Austin was an awesome technician. Same day service, reasonable pricing, and friendly service. Much better and quicker than two other major garage door service companies I called.
Dakota called to confirm that he was available to head to my home and what time he would arrive. He was honest and explained everything to me. He did not try to upsell me on things I could live without since we were planning to replace the entire garage door within 8-10 months. He was very enjoyable to talk with.…
A very good experience. The tech was polite, explains everything well, and completed the work in a timely manner.
Excellent service, fair pricing, and great communication.
Brandon R was a very kind and knowledgeable. I showed him what happened and he fixed it and secured the eye better. He tested all other things and gave us a passing grade. Good job Brandon!
Service was great. Ben was super thorough showing me the damage to the door so we can get an adequate solution in place. Really appreciate Precision’s great work!
Fantastic service by technician Austin. I will definitely use this company again, & I can't recommend them highly enough. Same day service, & if something needs repair, they do right then. Austin basically rebuilt the entire garage door opener assembly, then programmed all remotes, upgraded the car remote, & was a delightful young man. Fabulous!
Kevin and Chase were thorough and knowledgeable. They spent time assessing my needs and creating a plan that was both safe and affordable. The garage is working better than the day Overhead actually put it in!
Quick response by phone quick response to fix it excellent service by the technician very reasonably priced
Showed up promptly and fixed our door in a matter of minutes! Great job!
Eric showed up right on time and was very friendly and courteous. He likes dogs so our pup loved meeting him. Eric immediately identified our issues, gave us alternatives, and never pressured a decision. Once the plan was determined he worked quickly and efficiently and had our doors working in no time at all.…
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 1327 | — |
| Garage door consultation | 740 | — |
| Customer support | 300 | — |
| Garage door design | 23 | — |
