Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate Precision Garage Door Service of Providence 4.9/5 based on 2050 reviews, noting the owner responds to 73% of feedback. Customers frequently praise technicians for punctuality, clear communication, and thorough explanations of repair options or upgrades. Recurring themes include professional conduct and efficient service for garage door repairs, installations, and maintenance. However, several low-star reviews criticize high pricing for parts and labor compared to competitors, with some customers reporting dissatisfaction with unresolved mechanical issues after initial repairs.
Data from Google, last updated October 28, 2026.
Percentile per factor (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
2,049 Google reviews we collected
Phrases our text analysis found in 1,638 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 1,638 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great service technician super knowledgeable and friendly, would definitely recommend.”
“Service was fast and quick response to request for repair.”
“Scheduled an appointment for a Tuesday they never showed up and never called to tell me they wouldn’t show up so I called on Wednesday and scheduled a…”
“Did a great job of prioritizing the list of maintenance items and delivering superior results.”
“Called and they were able to come out the next day to give us an estimate on replacing our damaged garage door and replacing both garage doors.”
“Also explained why the cable broke and recommended better quality material.”
“I highly recommend Precision for your garage door needs!”
“Stay away”
“Michael was honest, knowledgeable fair and friendly during our garage door consultation.”
“Once he left, I went on the internet to check pricing and companies and feel I was overcharged.”
“I had a great experience with Precision Door, Carlos came out on time and gave me an honest opinion of both my garage doors.”
“Uncovered a few other areas that could be addressed and thoroughly explained why, so it did not at all feel as a misleading upsell.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Precision Garage Door Service of Providence for 2 kinds of job. Pick one to see what they paid and said.
Thank you Dylan for taking the time to inspect my garage and walking me through the update I need to make. Looking forward working with you
Great service technician super knowledgeable and friendly, would definitely recommend.
Very professional pointed out many things that interest my design that I had in mind
Ryan was polite, prompt, not high pressure. Did a great job of prioritizing the list of maintenance items and delivering superior results. Plan to come back to Precision for all garage door work in future!
Technician repaired damage to our garage door expertly. Also explained why the cable broke and recommended better quality material. Very happy with outcome. Would definitely use Percision Garage Door in the future. Service was fast and quick response to request for repair.
Great experience! Called in the morning. Arrived on time. Was here 3 hrs and completely changed my garage door opener and added a key pad that was not an option on my last one. Explained how it worked and showed me how to change the code if needed. Extremely happy with the technician that was sent. 10star…
| Job | Reviews | Category typical |
|---|---|---|
| Garage door consultation | 352 | — |
| Garage door design | 46 | — |
4.9 ★★★★★ 2,050 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Thank you Dylan for taking the time to inspect my garage and walking me through the update I need to make. Looking forward working with you
Great service technician super knowledgeable and friendly, would definitely recommend.
Very professional pointed out many things that interest my design that I had in mind
Ryan was polite, prompt, not high pressure. Did a great job of prioritizing the list of maintenance items and delivering superior results. Plan to come back to Precision for all garage door work in future!
Technician repaired damage to our garage door expertly. Also explained why the cable broke and recommended better quality material. Very happy with outcome. Would definitely use Percision Garage Door in the future. Service was fast and quick response to request for repair.
Very professional.
Great experience! Called in the morning. Arrived on time. Was here 3 hrs and completely changed my garage door opener and added a key pad that was not an option on my last one. Explained how it worked and showed me how to change the code if needed. Extremely happy with the technician that was sent. 10star rating! Highly recommend this company. Precision Garage Door Opener services
Dylan was knowledgeable and thorough and made our choice to go with Precision an easy one.
My experience with precision garage door was excellent, the technician was very knowledgeable and personable, everything went smoothly.
I was having trouble resetting the garahe door after pulling the red chord to open it manually. Thalles from Precision in Rhode Island came out to help. He fixed it for me in about 10 seconds, free of charge. Great job Thalles! I highly recommend Precision for your garage door needs!
Michael, we appreciated your feedback and more importantly respected it. We have adjusted our training to ensure this issue does not reoccur. We would like to thank you for the opportunity to rectify the situation and are so happy we made you another one of our satisfied customers. Thank you again for your kind words.
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Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
