Auto repair shop · Corona, CA · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%30+2.1Craft & service penalty96−0.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 168 tire shopsiPosition by Experts Score among all companies we track in this category. · better than 80%
4.9★★★★★651 Google reviews · 23 photos
95%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate this shop 4.9 out of 5 based on 651 reviews, with the owner responding to 14 percent of them. Customers frequently cite professional communication, transparent pricing, and punctual service for vehicles like BMWs and Audis, noting that staff explain repairs clearly and avoid unnecessary work. However, some low-star reviews describe unresolved mechanical issues, billing discrepancies compared to initial quotes, and a lack of follow-up when repairs fail, leading some clients to seek alternative providers.
Google rating: 4.9 out of 5 from 651 reviews (95% five-star).
Reviews on this page: 651 Google reviews (482 with written comments, 18 with photos).
Owner responses: the business replied to 14% of reviews.
Most recent review: November 9, 2026.
Service: Tire Shop serving Corona, California.
Data from Google, last updated November 11, 2026.
Score profile vs other tire shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Precision Import Auto RepairTire Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Precision Import Auto Repair: 93/100 on this factor. Category median: 83.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Precision Import Auto Repair: 92/100 on this factor. Category median: 78.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Precision Import Auto Repair: 96/100 on this factor. Category median: 98.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Precision Import Auto Repair: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Precision Import Auto Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Precision Import Auto Repair: 30/100 on this factor. Category median: 47.D
30
Bar = this company · dark tick = category median.
Star ratings
651 Google reviews we collected
4.9of 5
5 stars61795%
4 stars162%
3 stars30%
2 stars20%
1 star132%
Praise vs complaints
Phrases our text analysis found in 482 written reviews
98%praise
Praise1,00098%
Complaints222%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price4641%
Reasonable6256%
Overpriced22%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude18518%
Quality & results18018%
Honesty & trust16016%
Price & value15415%
Would recommend12612%
Speed & response12512%
Communication929%
What customers talk about
We read 482 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their professionalism, transparency, and willingness to go the extra mile really stood out to me.”
“Pinholes do not happen in radiators… this shop has been extremely unprofessional and clearly just trying to take us on a ride for our money.”
“I had a great experience with Precision Import Auto Repair!”
“It has a horrible leak now that they will take no responsibility for.”
“I really appreciated their honesty, communication, and professionalism.”
“Don’t waste your money here yogi and Michael & his team is very dishonest they charge a leg & a arm to fix your vehicle then they destroy something es…”
“Their customer service was excellent, their prices were very reasonable, and they kept me updated throughout the entire process.”
“Over charge.”
“I highly recommend them to anyone looking for quality service.”
“Terry and his crew were quick to diagnose our oil leaks and fix our trunk lid button on our535 BMW within a few days.”
“From start to finish, they provided excellent communication and made sure I was always informed and understood exactly what was going on with my vehicle.”
People customers mention
Michael52 reviews
Yogi45 reviews
Terry24 reviews
Imports21 reviews
Mike15 reviews
Audi6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Precision Import Auto Repair for 8 kinds of job. Pick one to see what they paid and said.
Anastasia3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I cannot say enough great things about this team! From start to finish, they provided excellent communication and made sure I was always informed and understood exactly what was going on with my vehicle. They truly go above and beyond to make sure their customers feel taken care of, heard, and valued.
I especially…
ExhaustAuto maintenanceService not listed
Liliana4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I had a great experience with Precision Import Auto Repair! From the beginning, everyone was professional, friendly, and welcoming. I felt comfortable and confident leaving my vehicle in their care, knowing it was in good hands. Their customer service was excellent, their prices were very reasonable, and they kept…
Ariel4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
The team at Precision is great. Yogi kept us in the loop on progress and completion. Definitely recommend them.
Roldan4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Terry and his crew were quick to diagnose our oil leaks and fix our trunk lid button on our535 BMW within a few days. Thanks precision automotive!
Chris11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
They are completely Honest. Could have sold us anything and they didn’t. Totally trust them and plan on using only them from now on.
Wheel alignmentService not listed
Ivan6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Every time I've used Precision Import Auto, the work was done with quality and on time. The staff is very professional and informative. Plus the prices are affordable and fair. I have recommended this establishment to family and friends.
Great priceExhaustGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
I cannot say enough great things about this team! From start to finish, they provided excellent communication and made sure I was always informed and understood exactly what was going on with my vehicle. They truly go above and beyond to make sure their customers feel taken care of, heard, and valued.
I especially appreciate how well they work with extended warranties and how smoothly they helped navigate that process. Their professionalism, transparency, and willingness to go the extra mile really stood out to me.
It is refreshing to work with a team that genuinely cares about its customers and takes pride in what they do. They have definitely earned my trust and my continued business. I will absolutely be coming back and recommending them to others!
Services: Exhaust, Auto maintenance, Service not listed
Response from the owner · 9 hours ago
It’s great to hear that communication and professionalism stood out during your visit, Anastasia. We strive to keep our customers informed every step of the way and make warranty processes as smooth as possible. Thank you for your trust and for spreading the word—your continued support means a lot to us.
Liliana Garza4 reviewsiTotal number of Google reviews Liliana has written across all businesses on Google Maps, not just this one.
I had a great experience with Precision Import Auto Repair! From the beginning, everyone was professional, friendly, and welcoming. I felt comfortable and confident leaving my vehicle in their care, knowing it was in good hands. Their customer service was excellent, their prices were very reasonable, and they kept me updated throughout the entire process. I really appreciated their honesty, communication, and professionalism. I highly recommend them to anyone looking for quality service.
Response from the owner · 6 days ago
It's wonderful to hear about your great experience with us, Liliana. We aim for professionalism and open communication, so it's pleasing to know you felt comfortable and confident with your vehicle in our care. Thank you for highlighting our customer service and reasonable prices; we appreciate your recommendation.
JSLocal Guide · 90 reviewsiTotal number of Google reviews JS has written across all businesses on Google Maps, not just this one.
I’ve brought my Audi to Precision several times over the past few years, and my experience has been consistently positive, every visit, every interaction. Yogi and Mike stand out for how thorough they are, how clearly they communicate, and how much time they take to explain to you what’s going on.
Yogi is also a certified technician, and that makes a real difference. He understands the technical side of the work and can explain the recommendations and reasoning behind them, beyond just passing along a message from the person working on the car. Both he and Mike have been patient with my questions, and I tend to ask a lot.
Something I really appreciated this visit was Mike reviewing my service history log with his technician and giving me a thoughtful rundown of future preventive maintenance. He did that knowing I’d moved about an hour away and likely wouldn’t be able to return to them for those services. He explained what needed attention, what I could plan for, and what was still in good shape. When you’re sometimes left wondering whether a shop’s recommendations are necessary, that kind of conversation builds a lot of trust.
They’re also honest about what they can and can’t promise. With an intermittent issue I've been having, that has been difficult to reproduce, Mike explained what they had confirmed and what might still need further investigation rather than promising that one repair would solve everything.
And they followed through on a rental. There was initially a question about whether the issue was related to their prior work. Even after determining it wasn’t a failed part from that work, Mike said he would still cover the rental because he’d already told me he would.
All of this is the kind of service that sticks with you. Yogi, Mike, and the team have consistently treated me with honesty, care, and respect, and I highly recommend Precision.
Price assessment: Reasonable price
Services: Electrical repair, Air & cabin filter replacement, General repairs & maintenance, Engine repair
Response from the owner · 2 weeks ago
It's wonderful to hear about your consistent positive experiences with us. We're glad Yogi and Mike were able to provide thorough explanations and insights into your Audi's needs, especially as you've made that hour-long trek to see us. Conversations like the one Mike had about your service history are exactly what we aim for—building trust is essential, and we're pleased to know you felt that throughout your visit. Thank you for sharing your detailed feedback and recommendations.
Jon Hettinger2 reviewsiTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
Terry and his crew were quick to diagnose our oil leaks and fix our trunk lid button on our535 BMW within a few days. Thanks precision automotive!
Price assessment: Reasonable price
Services: Electrical, Auto engine diagnostic, Oil change
Response from the owner · 3 weeks ago
We're glad to hear that Terry and the team quickly diagnosed and fixed the oil leaks and trunk lid button on your BMW, Roldan. Efficiency is key for us, and it's great to know you were pleased with the service. Thank you for your feedback.
Chris Morgen11 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
They are completely Honest. Could have sold us anything and they didn’t. Totally trust them and plan on using only them from now on.
Services: Wheel alignment, Service not listed
Response from the owner · 7 years ago
Thank you so much Chris for your encouraging words. We strive to provide honest service to all of our customer to help combat the negative stigma most auto shop have. We appreciate your feedback and your trust in us!
Ivan Jackson6 reviewsiTotal number of Google reviews Ivan has written across all businesses on Google Maps, not just this one.
Every time I've used Precision Import Auto, the work was done with quality and on time. The staff is very professional and informative. Plus the prices are affordable and fair. I have recommended this establishment to family and friends.
Price assessment: Great price
Positive: Punctuality, Quality, Professionalism, Value
Services: Exhaust, General repairs & maintenance, Oil change, Auto engine tuning, Wheel alignment
RussLocal Guide · 9 reviewsiTotal number of Google reviews Russ has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
I’m extremely happy with the service I received! The team was professional, friendly, and knowledgeable, and they made the whole process smooth and stress-free. They did a great job, communicated well, and made sure I was satisfied with the work. It’s hard to find an auto shop you can trust, and I’m glad I found this one. I highly recommend them to anyone looking for quality service and honest, reliable work. I’ll definitely be coming back!
Response from the owner · 4 weeks ago
It's great to hear that you found our service smooth and stress-free, Russ. Our team's professionalism and communication are top priorities, and it's wonderful to know that you felt satisfied with the work done. We appreciate your recommendation to others, as building trust is what we're all about. Thank you for sharing your experience.
YahyaLocal Guide · 36 reviewsiTotal number of Google reviews Yahya has written across all businesses on Google Maps, not just this one.
I’ve never imagined that I would drop my car off at a mechanic, let alone one I had never met or taken my car to before. However, after calling this shop and asking Terry how much a turbo replacement would cost, he asked me a few questions and explained that it might not necessarily need a turbo replacement. The issue could be something connected to the turbo that would be easier and cheaper to fix.
I was surprised that a mechanic would actually tell me not to replace a part I thought needed replacing, because I’m used to being told to replace parts left and right whenever I take my car to a mechanic.
Anyway, Terry gave me so much confidence that I dropped my car off at his shop after hours that same day. He called me the next day with a detailed explanation of what my car needed and a very fair quote. The following day, he called to let me know my car was ready for pickup.
When I picked up my car, I met Terry in person for the first time. He showed me the part he had replaced and took the time to further educate me on what the part does and how it affects the turbo and the car’s performance, using a turbo he had in his office as an example. Thanks again Terry and his team.
I highly recommend this shop to my family and friends. This establishment is a great asset to the Corona community!
Price assessment: Great price
Services: Engine repair
Response from the owner · a month ago
It's wonderful to hear about your experience, Yahya. Terry believes in transparency and making sure our customers understand what their cars really need, so we're glad to know you felt confident after your conversation with him. We appreciate you recommending us to your family and friends; we're all about building trust and community here. Thank you for sharing your thoughts.
