Customers frequently praise the company for prompt, same-day service, clear communication, and fair pricing for plumbing, heating, and cooling repairs. Recurring themes include technicians arriving on time, explaining issues thoroughly, and completing work efficiently. However, some reviews criticize the billing practices for charging travel time from previous locations and note instances of property damage, missed appointments, or unresolved issues requiring external assistance.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
The gentleman did a phenomenal job resolving our shower troubles. Quick & easy! Wouldn't go anywhere else!!!
Thank you for taking the time to share this, Derrick! We're so glad to hear that our team was able to quickly resolve your shower issues. We truly appreciate your business and support!
Collin is super friendly and efficient. His smile tells you all you need to know about his work!
Thank you for taking the time to share this! We are so glad to hear that Collin made a positive impression with his friendly and efficient service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!
Colin was great to work with. Completed the task fast and efficiently- was courteous and gave helpful guidance- have used Precision before and will again .
Thank you for your wonderful review, Christina! We're so happy to hear that our tech provided great service and helpful guidance. We appreciate your continued support and look forward to working with you again in the future!
Super fast response, got me up and running real quickly, and price was fair!
Thanks for the great review, Brad! Keeping your plumbing system leak-free and secure is what we're here for, so we're happy to hear you were pleased with our quick service and fair pricing. We appreciate your business and look forward to serving you again!
Precision was great to work with and they installed the new water heater the next day
Thank you for taking the time to give us a great review, Draven! We know how much of a headache it is to be without hot water, so we are glad to hear we were able to get your new water heater installed promptly. We truly appreciate your feedback and are glad you were satisfied with the work!
Furnace was new and had error code(s). Technician determined a part was stripped and needed to be replaced. Waiting for parts, most likely a warranty issue.
Thank you for your feedback, Greg. We're glad to hear our technician was able to identify the issue with your furnace. We appreciate your patience as we work to resolve the warranty issue. If you have any further questions or concerns, feel free to reach out.
Technician (Ethan) was prompt, explained things well, and answered questions. Pricing was upfront.
Thank you for your positive feedback, Amanda! We're glad to hear that Ethan provided prompt and clear service and that you appreciated our upfront pricing. Thanks again for trusting Precision and please do not hesitate to reach out if you ever need anything in the future!
Fast friendly service
Thank you for the 5-star review, Andrea! We're happy to hear our team provided fast, friendly service while getting your furnace fired back up and restoring warmth to your home. We appreciate your business and are always here if you ever need anything else!
They were cery prompt and the technician was great. I would recommend this company to do service work.
Thank you so much for the great review, William! We are glad we were able to get to your home quickly and get your furnace back up and running. We appreciate your recommendation and look forward to serving you again in the future!
On time courteous and done nice job.
Thank you for the kind words, Duane! We’re happy to hear our technician arrived on time and got your Moen installation taken care of properly. We appreciate your trust in Precision and please do not hesitate to reach out again if you need anything in the future!
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