Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate Precision Zone 4.9 out of 5 based on 43 reviews, highlighting efficient turnaround times, fair pricing, and proactive communication for CNC component repairs. Customers frequently note the availability of in-stock parts, same-day responses, and successful restoration of legacy equipment. One low-star review describes a warranty claim denial after a power supply failed again, citing alleged external damage. The owner responded to 56 percent of these reviews.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
43 Google reviews we collected
Phrases our text analysis found in 36 written reviews
How often each topic comes up in the written reviews
We read 36 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They shared tremendous amounts of expertise in trying to fix our spindle and our motor.”
“They were referred to me after performing outstanding work for another company through word of mouth.”
“They made the whole process quick and easy, for a fair price.”
“They were really helpful and gave me a great price on the part I was looking for.”
“Very impressed and will use them again in the future.”
“In our situation Precision Zone communicated with us through the process and coordinated the repair we needed.”
praise complaint · found by our text analysis, Google review wording unchanged.
Very honorable company...stood 100% behind their repair of our morie sekie spindle drive. They will be the only ones that get my business if anything should ever come up again.
Great customer service and company. I had a Turret Drive go dead on my CNC. I sent it in for repair and was told it was not repairable. They worked on trying to source parts to get the drive back up and running. It is Dec 2023 and my Drive is from 1997. Well, they were able to find parts to fix the drive. I…
Precision zone went above and beyond to repair a critical equipment that enabled production to get back on track! They were absolutely incredible and they made the impossible...possible! I highly recommend them. They were referred to me after performing outstanding work for another company through word of mouth. We…
Great people to work with! Especially Ricky in support. They shared tremendous amounts of expertise in trying to fix our spindle and our motor. We love that they provide a year warranty on the repairs. Couldn't be more grateful for this company getting our machine up as soon as they could. Would give 6 stars if able to!
My company has used Precision Zone in the past, with great results. We again turned to them for repair on one of our CNC components. They had the part we needed in stock, it shipped out the following day, and we were able to send in our damaged component for a core charge refund. They made the whole process quick…
Every repair performed by Precision Zone has exceeded our expectations, both in turn around and pricing.
4.9 ★★★★★ 43 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very honorable company...stood 100% behind their repair of our morie sekie spindle drive. They will be the only ones that get my business if anything should ever come up again.
Great customer service and company. I had a Turret Drive go dead on my CNC. I sent it in for repair and was told it was not repairable. They worked on trying to source parts to get the drive back up and running. It is Dec 2023 and my Drive is from 1997. Well, they were able to find parts to fix the drive. I installed the drive and my machine is now back up and running. I will definitely use Precision Zone in the future.
top notch
Thank you very much for you feedback Amjad. Please let us know if we can help with anything else!
Precision zone went above and beyond to repair a critical equipment that enabled production to get back on track! They were absolutely incredible and they made the impossible...possible! I highly recommend them. They were referred to me after performing outstanding work for another company through word of mouth. We are really impressed by the work and now they'll be first in mind for our other project needs. Thank you Thank you!!
Thank you for your feedback Rose!
Great people to work with! Especially Ricky in support. They shared tremendous amounts of expertise in trying to fix our spindle and our motor. We love that they provide a year warranty on the repairs. Couldn't be more grateful for this company getting our machine up as soon as they could. Would give 6 stars if able to!
Vincent, thank you for your review. We're glad we were able to resolve your issue and get you operational again. Please let us know if we can assist with anything else.
My company has used Precision Zone in the past, with great results. We again turned to them for repair on one of our CNC components. They had the part we needed in stock, it shipped out the following day, and we were able to send in our damaged component for a core charge refund. They made the whole process quick and easy, for a fair price. Will definitely be using them again.
Thank you for your kind feedback Daraugh! We're glad we were able to offer a solution. Please let us know if we can assist with anything else.
Every repair performed by Precision Zone has exceeded our expectations, both in turn around and pricing.
Thank you Daniel. Your feedback is truly appreciated! We will continue to do our best to support you and your business.
Claudia was able to help me find a part I needed at very short notice to help my team get a machine back up and running. She was very friendly and Precision zone is lucky to have such a great sales and customer service person working for them.
Thank you for your feedback Robert. We're glad we were able to help you out and get you back up and running!
I used them as a last resort after being down almost a month, and having the manufacturer send me the wrong part 3 times. Wish I would've gone with them first as they nailed it. Special thanks to Claudia for working with me to make sure I got a great product.
Hi Jon, glad we can help out and get you up and running. Thank you for the feedback!
Excellent service and outstanding value of the product. Got my order in perfect timing. My special thanks to Claudia for assisting me in every step of the way, excellent worker!
Thank you for your review Fernando!
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
