Experts Reviews · Company report
Prefab Granite Depot - Kitchens & Bath logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty77−2.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Prefab Granite Depot - Kitchens & Bath

El Cajon, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 30 countertop installers · 4.7★ from 488 Google reviews

Report card

Percentile vs other countertop installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prefab Granite Depot - Kitchens & Bath is better than 76% of countertop installers.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prefab Granite Depot - Kitchens & Bath is better than 76% of countertop installers.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prefab Granite Depot - Kitchens & Bath is better than 77% of countertop installers.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prefab Granite Depot - Kitchens & Bath is better than 100% of countertop installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prefab Granite Depot - Kitchens & Bath is better than 100% of countertop installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prefab Granite Depot - Kitchens & Bath is better than 61% of countertop installers.B
61

Reviews for your job

Customers hired Prefab Granite Depot - Kitchens & Bath for 8 kinds of job.

Prefab Granite Depot - Kitchens & Bath for countertops

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Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Countertops”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 31 Google reviews tagged “Countertops” · showing 20

Sue5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

New double sink quartzite countertop looks fabulous. .

Great priceCountertops
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Professional at installation were efficient and the countertops look great. In-store experience was also very good. Angel was very helpful with marking our slabs long before we needed them and kept an eye on progress.

Reasonable priceCountertops
Shirley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Exceptional service, support and workmanship. If you want a positive experience with outstanding assistance, look no further. The individual attention and willingness to accommodate our specific remodel schedule was beyond expectations.

Reasonable priceCountertops
David13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great experience. The selection was very large and many options to choose from. The installers did an excellent job!

Customer photo from David's reviewCustomer photo from David's review
Reasonable priceCountertops
JuneLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Prefab Granite was a great, organized company to work with. Angel’s design abilities and flexibility guided us thru the design process. He answered our many questions and guided us thru the building process. The building was completed before our expected dates. The installers for both the wood cabinet and the…

Reasonable priceTile work installationCountertopsBathroom remodeling
FrankLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great people. Great value for money.

Reasonable priceCountertopsBathroom remodelingKitchen countertop replacement
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Prefab Granite Depot installed a new quartz countertop, with two undermount sinks, in the primary bathroom of our house. The new countertop and sinks look great - I highly recommend Prefab Granite Depot!

Reasonable priceCountertopsPlumbing fixture installation
Karen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★

Stone we bought is beautiful. The installation not so much . First time installer had no idea that he was supposed to use thicker plywood. Asked me if I had it. Then he didn’t know that it was to have three finished edges. He said he would need to take it back to his shop Few days later he came installed with…

Reasonable priceTile work installationCountertops
Tony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Outstanding customer service with attention to details. Quality workmanship. Installed new kitchen cabinets and marble top as promised, on time at quoted price.

Great priceCountertopsKitchen countertop replacementRemodeling
MichaelLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

IS THIS HOW YOU TREAT A RETURNING CUSTOMER ? We were sold a badly warped granite slab for our kitchen island. We noticed it after their installers left our home a dusty, dirty mess. The installers told us that Granite Depot knew that it was warped, the installers knew it as well. I don’t care where the slab came…

OverpricedCountertopsKitchen countertop replacementStone fabrication
Suzanne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I am ordering new kitchen and bathroom, linen and pantry cabinets from Prefab Granite Depot at 8400 Miramar Road in San Diego. Their showroom has a good selection of cabinets, quartz slabs, and flooring. The team members including Martha, Waiss, and others are talented and have good design skills. Communication…

Reasonable priceCountertopsBathroom remodelingBathroom countertop resurfacing
Angel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a great experience with this cabinet and countertops store from start to finish. The staff Itzel and Lucy was knowledgeable, patient, and genuinely helpful throughout the entire process. They took the time to understand what I wanted, offered great design suggestions, and helped me stay within budget without…

CountertopsKitchen cabinet installation
Lynne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Prefab Granite Depot put my countertops in. Quartzite it is beautiful. They did a great job. Pleasure to work with.

Countertops
Greg12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The selection of countertop surfaces to pick from is pretty extensive, the prices are competitive, and the installation team did a really good job. We enjoyed working with Prefab Granite Depot for our kitchen remodel and would use them again.

Reasonable priceCountertops
REB3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My purchased at Prefab Granite Depot in San Diego was very favorable to my wallet, and I was also very pleased with the quality of the quartz countertops. The help and recommendations I received from their representative was honest no BS. The installation without issues at all. My Kitchen looks amazing, and I can…

Great priceCountertops
MonicaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great experience with Prefab Granite Depot. From finding the quartz we wanted, to the communication, to the EXPERT and detailed installation. No corners were cut. Our new counters and backsplash look beautiful; highly recommend.

Reasonable priceCountertops
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Prefab Granite had a large inventory of granite countertops and helped us find the exact right one. Their subcontractor for installation MB STONE did a perfect job. I highly recommend them.

Reasonable priceCountertops
mabelkop10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I dealt with Martha. She was extremely professional, polite and helpful. I would highly recommend this business.

Countertops
Ahmad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Prefab Granite Depot in San Diego exceeded every expectation from start to finish. If you’re looking for premium countertops, exceptional craftsmanship, and a team that genuinely cares about delivering perfection, this is the place to go. From the moment I walked in, the staff was incredibly knowledgeable and…

Great priceRemodelingInstall flooringTile work installation+ Responsiveness+ Punctuality+ Quality
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

PGD did a good job and was responsive with questions and scheduling.

Not sureCountertops

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 69%Overpriced 3%Not sure 3%

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