Analyzing 8,598,8138.6M ReviewsFor 24,44724.4K Experts

Experts Reviews · Company report
Prefab Granite Depot - Kitchens & Bath logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty77−2.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Prefab Granite Depot - Kitchens & Bath

El Cajon, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 30 countertop installers · 4.7★ from 488 Google reviews

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Report card

Percentile vs other countertop installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prefab Granite Depot - Kitchens & Bath is better than 76% of countertop installers.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prefab Granite Depot - Kitchens & Bath is better than 76% of countertop installers.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prefab Granite Depot - Kitchens & Bath is better than 77% of countertop installers.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prefab Granite Depot - Kitchens & Bath is better than 100% of countertop installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prefab Granite Depot - Kitchens & Bath is better than 100% of countertop installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prefab Granite Depot - Kitchens & Bath is better than 61% of countertop installers.B
61

Reviews for your job

Customers hired Prefab Granite Depot - Kitchens & Bath for 8 kinds of job.

Prefab Granite Depot - Kitchens & Bath for drywall repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.67
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 51/100.How Job match is calculatedBuilt only from reviews Google tagged “Drywall repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3

All 3 Google reviews tagged “Drywall repair”

KeithLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

a 2 week job took over a month after lack of stock. contractors seemed rushed and didn't really care about details. They tried to collect payment before everything was done. One contractor never showed up on multiple occasions and only worked after 5:30pm. After trying to get them to fix things that weren't done I…

RemodelingDrywall installationTile work installation− Punctuality
Marcy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very happy and pleased with our kitchen remodel. The cabinets and the countertops turned out beautiful. Everyone at Prefab Granite were great, very professional and courteous. We would definitely recommend Prefab Granite if you are in the market for a kitchen remodel.

Tile work installationInstallationDrywall repair+ Responsiveness+ Punctuality+ Quality
Chrissy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

RemodelingTile work installationPlumbing fixture installation+ Quality+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 69%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Installation48—
Remodeling34—
Countertops30—
Tile work installation20—
Kitchen cabinet installation16—
Kitchen countertop replacement16—
Kitchen design12—
Plumbing fixture installation11—

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