Experts Reviews · Company report
Prefab Granite Depot - Kitchens & Bath logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty77−2.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Prefab Granite Depot - Kitchens & Bath

El Cajon, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 30 countertop installers · 4.7★ from 488 Google reviews

Report card

Percentile vs other countertop installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prefab Granite Depot - Kitchens & Bath is better than 76% of countertop installers.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prefab Granite Depot - Kitchens & Bath is better than 76% of countertop installers.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prefab Granite Depot - Kitchens & Bath is better than 77% of countertop installers.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prefab Granite Depot - Kitchens & Bath is better than 100% of countertop installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prefab Granite Depot - Kitchens & Bath is better than 100% of countertop installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prefab Granite Depot - Kitchens & Bath is better than 61% of countertop installers.B
61

Reviews for your job

Customers hired Prefab Granite Depot - Kitchens & Bath for 8 kinds of job.

Prefab Granite Depot - Kitchens & Bath for installation

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Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 48 Google reviews tagged “Installation” · showing 20

Ahmad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Prefab Granite Depot in San Diego exceeded every expectation from start to finish. If you’re looking for premium countertops, exceptional craftsmanship, and a team that genuinely cares about delivering perfection, this is the place to go. From the moment I walked in, the staff was incredibly knowledgeable and…

Great priceRemodelingInstall flooringTile work installation+ Responsiveness+ Punctuality+ Quality
AngelaLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service, great selection, reasonable prices and fast turn around times! I have referred them lots of business! Angela Manatt Real Estate & Mortgage Broker

Custom kitchen cabinet constructionGranite countertop installationRemodeling
Yvonne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Design Team and Installation Team were FABULOUS! Our home is completely transformed with new kitchen, bathrooms and laundry room cabinets ...excellent quality and terrific service.

InstallationKitchen cabinet installation+ Responsiveness+ Punctuality+ Quality
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Installed our kitchen coulter tops.

Granite countertop installationInstallation+ Responsiveness+ Punctuality+ Quality
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very happy with ourkitchen remodel. Everything was done according to plan and no issues. Would use again!

Installation+ Responsiveness+ Punctuality+ Quality
Annette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are very happy with our new kitchen!! There are lots of companies out there that are not trustworthy but our experience was very positive and we knew what to expect throughout the process & trusted the team we worked with.

Custom kitchen cabinet constructionRemodelingTile work installation+ Responsiveness+ Punctuality+ Quality
DonnaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

I dealt with Angel on new kitchen countertops. I had my own person demo the existing countertop. It was easy to schedule the work and the crew showed up on time. Overall the job turned out perfect. There was a slight mistake in one cut, but it was near the edge and not too noticeable once they came back to…

RemodelingInstallation+ Responsiveness+ Punctuality+ Quality
andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Prefab Granite Depot helped us with our kitchen remodel, performing design of the new kitchen, demo and installation of cabinets, countertops and tile backsplash. Throughout the process communication was good and all work was completed by the pre-agreed deadlines. Now that we have a few months with our new kitchen…

RemodelingTile work installationInstallation+ Responsiveness+ Punctuality+ Quality
Renee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They installed pre-fab counters in my home and they look fantastic. I had custom cabinets before, but this time I didn't want that expense and time; yet I wanted the cabinets to look great. Angel was so helpful from the first meeting until the finish of the remodel. The quality, workmanship, installers were all…

RemodelingInstallationService not listed+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Waiss, Ricardo, Elsie were amazing to work with. Supper professional at every stage of the experience; on time and flexible with their scheduling; and came back multiple times to check everything was installed to perfection. AAA++

Furniture assemblyRemodelingInstallation+ Responsiveness+ Punctuality+ Quality
Joyce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I took on my tiny kitchen remodel project with the help of Prefab Granite. Angel was wonderful to work with as my primary contact. He kept me informed and was prompt at returning my calls and messages. Osmar and his crew, who did my kitchen countertop demo and install, were prompt, polite and very tidy! They left…

Tile work installationInstallationService not listed+ Responsiveness+ Punctuality+ Quality
RonLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A friend refered Prefab to me and I would do the same. My granite they installed on my grill island looks beautiful. We also got the best price in town on our stacked stone panels.

Installation+ Responsiveness+ Punctuality+ Quality
ShadabLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They completely did my kitchen and the 3 bathrooms right from Cabinets, Granite countertops, Sinks and etc.. Did an amazing work. Great quality and they have extensive varieties to chose from. They were always available for any questions. I will highly recommend them anytime.

RemodelingInstallationService not listed+ Responsiveness+ Punctuality+ Quality
KeithLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

a 2 week job took over a month after lack of stock. contractors seemed rushed and didn't really care about details. They tried to collect payment before everything was done. One contractor never showed up on multiple occasions and only worked after 5:30pm. After trying to get them to fix things that weren't done I…

RemodelingDrywall installationTile work installation− Punctuality
PeggyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Several years ago I had the majority of my kitchen completely rebuilt by Prefab Granite Depot due to a water leak. I recently had family visit from out out town. They hadn't seen my new kitchen and commented on how much they liked it. I take it for granted everyday because I see it every day, but I LOVE my kitchen.

RemodelingInstallation+ Responsiveness+ Punctuality+ Quality
George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The staff were courteous and responsive. All countertops and vanities fit perfectly. Installation was on time and completed in an efficient manner. Many thanks.

Installation+ Responsiveness+ Punctuality+ Quality
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Awesome experience! My partner and I walked in and were greeted by Clara- she let us walk around the showroom at our own pace and take a look at all of the materials. I never felt rushed or like anyone was trying to get me to buy anything. I think the owner came up and gave us some suggestions based on our cabinet…

Installation+ Responsiveness+ Punctuality+ Quality
Emily12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We bought a remnant piece for a laundry room counter. Prefab Granite Depot held the piece while we coordinated with another company to install cabinets (which took a very long time during Covid). PGD then brought the slab to our home, cut the backsplash and sink, polished and installed the granite. It looks perfect…

InstallationService not listed+ Punctuality+ Quality+ Value
Marcy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very happy and pleased with our kitchen remodel. The cabinets and the countertops turned out beautiful. Everyone at Prefab Granite were great, very professional and courteous. We would definitely recommend Prefab Granite if you are in the market for a kitchen remodel.

Tile work installationInstallationDrywall repair+ Responsiveness+ Punctuality+ Quality
BBsurfsIB10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Very quick & efficient! Reasonable prices! Our counter top looks awesome!!!

Installation+ Quality+ Value

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 69%Overpriced 3%Not sure 3%

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