Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
Prefab Granite Depot - Kitchens & Bath logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty77−2.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Prefab Granite Depot - Kitchens & Bath

El Cajon, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 30 countertop installers · 4.7★ from 488 Google reviews

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Report card

Percentile vs other countertop installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prefab Granite Depot - Kitchens & Bath is better than 76% of countertop installers.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prefab Granite Depot - Kitchens & Bath is better than 76% of countertop installers.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prefab Granite Depot - Kitchens & Bath is better than 77% of countertop installers.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prefab Granite Depot - Kitchens & Bath is better than 100% of countertop installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prefab Granite Depot - Kitchens & Bath is better than 100% of countertop installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prefab Granite Depot - Kitchens & Bath is better than 61% of countertop installers.B
61

Reviews for your job

Customers hired Prefab Granite Depot - Kitchens & Bath for 8 kinds of job.

Prefab Granite Depot - Kitchens & Bath for kitchen countertop replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Kitchen countertop replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%

All 16 Google reviews tagged “Kitchen countertop replacement”

FrankLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great people. Great value for money.

Reasonable priceCountertopsBathroom remodelingKitchen countertop replacement
Tony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Outstanding customer service with attention to details. Quality workmanship. Installed new kitchen cabinets and marble top as promised, on time at quoted price.

Great priceCountertopsKitchen countertop replacementRemodeling
MichaelLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

IS THIS HOW YOU TREAT A RETURNING CUSTOMER ? We were sold a badly warped granite slab for our kitchen island. We noticed it after their installers left our home a dusty, dirty mess. The installers told us that Granite Depot knew that it was warped, the installers knew it as well. I don’t care where the slab came…

OverpricedCountertopsKitchen countertop replacementStone fabrication
Suzanne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I am ordering new kitchen and bathroom, linen and pantry cabinets from Prefab Granite Depot at 8400 Miramar Road in San Diego. Their showroom has a good selection of cabinets, quartz slabs, and flooring. The team members including Martha, Waiss, and others are talented and have good design skills. Communication…

Reasonable priceCountertopsBathroom remodelingBathroom countertop resurfacing
Pat7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My wife and I are remodeling our kitchen. Taking all the cabinets out and starting new. I went to Home Depot, Boyars Cabinets and PreFab Granite Depot. PreFab Granite Depot beat the other two by $10,000. I have used them before and can speak with experience they do a real good job. Two weeks later the job was…

Great priceCountertopsKitchen countertop replacementKitchen design
AngelaLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service, great selection, reasonable prices and fast turn around times! I have referred them lots of business! Angela Manatt Real Estate & Mortgage Broker

Custom kitchen cabinet constructionGranite countertop installationRemodeling
Joe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Our Kitchen remodel came out amazing. Clara and Weiss from Prefab worked with us as I did a lot of the demo and building and took out some walls, meaning we had to move some items around and they came up with some great ideas on how to make things work. People come into our kitchen and are amazed at how great it…

Kitchen cabinet installationKitchen countertop replacementKitchen design+ Professionalism+ Value
Ellen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

We purchased man-made quartz countertops from Pre-fab Granite in 2021.We have been very careful with the countertops as we love them and want them to last a long time. Within 6 months we noticed dark irregular spots appearing on the surface. Within the one-year warranty period we notified the business owner but he…

Kitchen countertop replacement− Responsiveness− Value
Emily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had shopped around, and prefab granite depot had the best price, soonest appointment, and simplest process of any place I tried( 3 weeks from the day I booked, everywhere else was about 2 months) The guys were able to cut the slabs on site, and finish the project within one day. The countertops look great! Have recommended to several of my neighbors.

Kitchen countertop replacement+ Punctuality+ Quality+ Value
Cecilia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

they were absolutely awesome! They were professional, quick and had a great selection fro which to choose. I would highly recommend them and would use them again should I ever need new kitchen countertops.

Kitchen countertop replacement+ Responsiveness+ Punctuality+ Quality
Guoxin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We really like the job they did. It was a very pleasant experience having them did our kitchen remodeling

RemodelingKitchen cabinet installationKitchen countertop replacement
Annette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are very happy with our new kitchen!! There are lots of companies out there that are not trustworthy but our experience was very positive and we knew what to expect throughout the process & trusted the team we worked with.

Custom kitchen cabinet constructionRemodelingTile work installation+ Responsiveness+ Punctuality+ Quality
Nour1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceTile work installationCountertopsTile work replacement
Dana4 years ago★★★★★

Rating only, no written review.

Kitchen countertop replacement+ Professionalism
susanaEdited 4 years ago★★★★★

Rating only, no written review.

Kitchen countertop replacementService not listed+ Responsiveness+ Punctuality+ Quality
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Kitchen countertop replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 69%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Installation48—
Remodeling34—
Countertops30—
Tile work installation20—
Kitchen cabinet installation16—
Kitchen countertop replacement16—
Kitchen design12—
Plumbing fixture installation11—

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