Experts Reviews · Company report
Prefab Granite Depot - Kitchens & Bath logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty77−2.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Prefab Granite Depot - Kitchens & Bath

El Cajon, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 30 countertop installers · 4.7★ from 488 Google reviews

Report card

Percentile vs other countertop installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prefab Granite Depot - Kitchens & Bath is better than 76% of countertop installers.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prefab Granite Depot - Kitchens & Bath is better than 76% of countertop installers.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prefab Granite Depot - Kitchens & Bath is better than 77% of countertop installers.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prefab Granite Depot - Kitchens & Bath is better than 100% of countertop installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prefab Granite Depot - Kitchens & Bath is better than 100% of countertop installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prefab Granite Depot - Kitchens & Bath is better than 61% of countertop installers.B
61

Reviews for your job

Customers hired Prefab Granite Depot - Kitchens & Bath for 8 kinds of job.

Prefab Granite Depot - Kitchens & Bath for remodeling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “Remodeling”

FrankLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great people. Great value for money.

Reasonable priceCountertopsBathroom remodelingKitchen countertop replacement
Tony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Outstanding customer service with attention to details. Quality workmanship. Installed new kitchen cabinets and marble top as promised, on time at quoted price.

Great priceCountertopsKitchen countertop replacementRemodeling
Ahmad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Prefab Granite Depot in San Diego exceeded every expectation from start to finish. If you’re looking for premium countertops, exceptional craftsmanship, and a team that genuinely cares about delivering perfection, this is the place to go. From the moment I walked in, the staff was incredibly knowledgeable and…

Great priceRemodelingInstall flooringTile work installation+ Responsiveness+ Punctuality+ Quality
AngelaLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service, great selection, reasonable prices and fast turn around times! I have referred them lots of business! Angela Manatt Real Estate & Mortgage Broker

Custom kitchen cabinet constructionGranite countertop installationRemodeling
Guoxin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We really like the job they did. It was a very pleasant experience having them did our kitchen remodeling

RemodelingKitchen cabinet installationKitchen countertop replacement
Annette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are very happy with our new kitchen!! There are lots of companies out there that are not trustworthy but our experience was very positive and we knew what to expect throughout the process & trusted the team we worked with.

Custom kitchen cabinet constructionRemodelingTile work installation+ Responsiveness+ Punctuality+ Quality
DonnaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

I dealt with Angel on new kitchen countertops. I had my own person demo the existing countertop. It was easy to schedule the work and the crew showed up on time. Overall the job turned out perfect. There was a slight mistake in one cut, but it was near the edge and not too noticeable once they came back to…

RemodelingInstallation+ Responsiveness+ Punctuality+ Quality
andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Prefab Granite Depot helped us with our kitchen remodel, performing design of the new kitchen, demo and installation of cabinets, countertops and tile backsplash. Throughout the process communication was good and all work was completed by the pre-agreed deadlines. Now that we have a few months with our new kitchen…

RemodelingTile work installationInstallation+ Responsiveness+ Punctuality+ Quality
Renee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They installed pre-fab counters in my home and they look fantastic. I had custom cabinets before, but this time I didn't want that expense and time; yet I wanted the cabinets to look great. Angel was so helpful from the first meeting until the finish of the remodel. The quality, workmanship, installers were all…

RemodelingInstallationService not listed+ Responsiveness+ Punctuality+ Quality
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We love our remodeled kitchen and bathroom! We selected the tiles, doors, cabinets, and quartz from the large selection in the showroom and Prefab ensured that the remodel was completed by highly competent people at a very reasonable rate. The work was done quickly and on time. On more than one occasion Waiss made…

RemodelingTile work installation+ Responsiveness+ Punctuality+ Quality
Derek5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We met with Waiss at Prefab Granite Deport to look into remodeling our 20 year old kitchen. Waiss made the whole process seamless, and took the stress out of it. Waiss was very patient and took his time to explain the pros and cons of various products based on our needs and provided valuable input. Once we picked…

Remodeling+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Waiss, Ricardo, Elsie were amazing to work with. Supper professional at every stage of the experience; on time and flexible with their scheduling; and came back multiple times to check everything was installed to perfection. AAA++

Furniture assemblyRemodelingInstallation+ Responsiveness+ Punctuality+ Quality
Od4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

We had our kitchen remodeled recently by Prefab Granite Depot. Initially we worked closely with Weis and Martha who helped us design our new kitchen and entertainment area, and later worked with Ally who followed up with the daily progress of the work. We were very happy with the end result. Riccardo who put the…

Remodeling+ Quality+ Professionalism+ Value
ShadabLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They completely did my kitchen and the 3 bathrooms right from Cabinets, Granite countertops, Sinks and etc.. Did an amazing work. Great quality and they have extensive varieties to chose from. They were always available for any questions. I will highly recommend them anytime.

RemodelingInstallationService not listed+ Responsiveness+ Punctuality+ Quality
KeithLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

a 2 week job took over a month after lack of stock. contractors seemed rushed and didn't really care about details. They tried to collect payment before everything was done. One contractor never showed up on multiple occasions and only worked after 5:30pm. After trying to get them to fix things that weren't done I…

RemodelingDrywall installationTile work installation− Punctuality
PeggyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Several years ago I had the majority of my kitchen completely rebuilt by Prefab Granite Depot due to a water leak. I recently had family visit from out out town. They hadn't seen my new kitchen and commented on how much they liked it. I take it for granted everyday because I see it every day, but I LOVE my kitchen.

RemodelingInstallation+ Responsiveness+ Punctuality+ Quality
thomas13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Our second kitchen with this company, saved$6500 from Lowe's prices and real wood cabinets

Remodeling
Charles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

More than I expected. Sales man was easy . Kept in contact . Installers were professional.

RemodelingInstallation+ Responsiveness+ Punctuality+ Quality
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Did a good job quickly and answered my questions promptly.

RemodelingInstallation+ Responsiveness+ Value
EveLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The overall experience was positive. The owner worked closely with us and took the time to follow up with us after the installation. The designer, Martha, was professional and personable. The quality of the cabinets and countertops was very good, and an excellent value for the dollar. The cabinet installer,…

RemodelingService not listed+ Value
JoeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Helped with granite selection and layout. Provided a reasonably priced quote for the proposed work in a timely manner. Found another slab that worked with the colors I have.

RemodelingService not listed+ Professionalism+ Value
IrmaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

We’ve used them twice. Son’s kitchen and we used them for our kitchen in Scripps Ranch. Love my new kitchen.

RemodelingInstall flooringTile work installation+ Responsiveness+ Punctuality+ Quality
HardKhour2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We used Prefab Granite Depot for a full kitchen remodel. We are extremely happy with how it tuned out! It was a very good experience from start to finish. They get things done efficiently and in a very manageable time frame. Would definitely recommend them!

Remodeling+ Responsiveness+ Professionalism+ Value
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Prefab Granite Depot did an amazing job replacing our old countertops with custom-cut quartz countertops. We experienced no complications. Everyone was on time, on price, and the finished product turned out beautiful! We are extremely pleased and don't hesitate to recommend their services!

Remodeling
Nour1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceTile work installationCountertopsTile work replacement
Gran4 years ago★★★★★

Rating only, no written review.

RemodelingInstall flooringTile work installation+ Responsiveness+ Punctuality+ Quality
Yuya4 years ago★★★★★

Rating only, no written review.

RemodelingInstall flooringPlumbing fixture installation+ Responsiveness+ Punctuality+ Professionalism
WilliamLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

RemodelingTile work installationInstallation+ Responsiveness+ Punctuality+ Quality
Everett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

RemodelingInstallation+ Punctuality+ Quality+ Value
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Remodeling+ Professionalism
HarveyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

RemodelingTile work installationPlumbing fixture installation+ Responsiveness+ Quality+ Professionalism
Christopher5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Remodeling+ Responsiveness+ Punctuality+ Quality
mosoworksLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Remodeling+ Responsiveness+ Quality+ Professionalism
Chrissy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

RemodelingTile work installationPlumbing fixture installation+ Quality+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 69%Overpriced 3%Not sure 3%

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