Experts Reviews · Company report
Prefab Granite Depot - Kitchens & Bath logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty77−2.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Prefab Granite Depot - Kitchens & Bath

El Cajon, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 30 countertop installers · 4.7★ from 488 Google reviews

Report card

Percentile vs other countertop installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prefab Granite Depot - Kitchens & Bath is better than 76% of countertop installers.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prefab Granite Depot - Kitchens & Bath is better than 76% of countertop installers.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prefab Granite Depot - Kitchens & Bath is better than 77% of countertop installers.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prefab Granite Depot - Kitchens & Bath is better than 100% of countertop installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prefab Granite Depot - Kitchens & Bath is better than 100% of countertop installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prefab Granite Depot - Kitchens & Bath is better than 61% of countertop installers.B
61

Reviews for your job

Customers hired Prefab Granite Depot - Kitchens & Bath for 8 kinds of job.

Prefab Granite Depot - Kitchens & Bath for tile work installation

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Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.65
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Tile work installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Tile work installation”

JuneLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Prefab Granite was a great, organized company to work with. Angel’s design abilities and flexibility guided us thru the design process. He answered our many questions and guided us thru the building process. The building was completed before our expected dates. The installers for both the wood cabinet and the…

Reasonable priceTile work installationCountertopsBathroom remodeling
Karen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★

Stone we bought is beautiful. The installation not so much . First time installer had no idea that he was supposed to use thicker plywood. Asked me if I had it. Then he didn’t know that it was to have three finished edges. He said he would need to take it back to his shop Few days later he came installed with…

Reasonable priceTile work installationCountertops
Ahmad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Prefab Granite Depot in San Diego exceeded every expectation from start to finish. If you’re looking for premium countertops, exceptional craftsmanship, and a team that genuinely cares about delivering perfection, this is the place to go. From the moment I walked in, the staff was incredibly knowledgeable and…

Great priceRemodelingInstall flooringTile work installation+ Responsiveness+ Punctuality+ Quality
George5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Fantastic to work with. They did an excellent job, well within budget. All of the craftsman were pleasant and prompt. I would highly recommend Prefab Granite to friends and family (already have)

Tile work installationCountertops
AngelaLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service, great selection, reasonable prices and fast turn around times! I have referred them lots of business! Angela Manatt Real Estate & Mortgage Broker

Custom kitchen cabinet constructionGranite countertop installationRemodeling
Annette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are very happy with our new kitchen!! There are lots of companies out there that are not trustworthy but our experience was very positive and we knew what to expect throughout the process & trusted the team we worked with.

Custom kitchen cabinet constructionRemodelingTile work installation+ Responsiveness+ Punctuality+ Quality
andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Prefab Granite Depot helped us with our kitchen remodel, performing design of the new kitchen, demo and installation of cabinets, countertops and tile backsplash. Throughout the process communication was good and all work was completed by the pre-agreed deadlines. Now that we have a few months with our new kitchen…

RemodelingTile work installationInstallation+ Responsiveness+ Punctuality+ Quality
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We love our remodeled kitchen and bathroom! We selected the tiles, doors, cabinets, and quartz from the large selection in the showroom and Prefab ensured that the remodel was completed by highly competent people at a very reasonable rate. The work was done quickly and on time. On more than one occasion Waiss made…

RemodelingTile work installation+ Responsiveness+ Punctuality+ Quality
Joyce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I took on my tiny kitchen remodel project with the help of Prefab Granite. Angel was wonderful to work with as my primary contact. He kept me informed and was prompt at returning my calls and messages. Osmar and his crew, who did my kitchen countertop demo and install, were prompt, polite and very tidy! They left…

Tile work installationInstallationService not listed+ Responsiveness+ Punctuality+ Quality
KeithLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

a 2 week job took over a month after lack of stock. contractors seemed rushed and didn't really care about details. They tried to collect payment before everything was done. One contractor never showed up on multiple occasions and only worked after 5:30pm. After trying to get them to fix things that weren't done I…

RemodelingDrywall installationTile work installation− Punctuality
MaryAnn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jo El and team, Took good care of us. Very professional, Installer showed up on time, great install and cleaned up before they left. We would use them again. highly recommend this company.

Tile work installation
Marcy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very happy and pleased with our kitchen remodel. The cabinets and the countertops turned out beautiful. Everyone at Prefab Granite were great, very professional and courteous. We would definitely recommend Prefab Granite if you are in the market for a kitchen remodel.

Tile work installationInstallationDrywall repair+ Responsiveness+ Punctuality+ Quality
IrmaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

We’ve used them twice. Son’s kitchen and we used them for our kitchen in Scripps Ranch. Love my new kitchen.

RemodelingInstall flooringTile work installation+ Responsiveness+ Punctuality+ Quality
Nour1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceTile work installationCountertopsTile work replacement
Gran4 years ago★★★★★

Rating only, no written review.

RemodelingInstall flooringTile work installation+ Responsiveness+ Punctuality+ Quality
WilliamLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

RemodelingTile work installationInstallation+ Responsiveness+ Punctuality+ Quality
John4 years ago★★★★★

Rating only, no written review.

Tile work installationInstallation+ Responsiveness+ Punctuality+ Professionalism
HarveyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

RemodelingTile work installationPlumbing fixture installation+ Responsiveness+ Quality+ Professionalism
Bea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Furniture assemblyDrywall installationTile work installation+ Quality+ Professionalism
Chrissy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

RemodelingTile work installationPlumbing fixture installation+ Quality+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 69%Overpriced 3%Not sure 3%

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