Analyzing 7,667,4487.7M ReviewsFor 21,69121.7K Experts
Reviewers frequently highlight the professionalism and responsiveness of the management team, noting quick home assessments and thorough explanations of available services. Clients often describe caregivers as compassionate and well-matched to specific needs, such as hospice support, Alzheimer's care, or general assistance with daily tasks. While many praise the flexibility and reliability of the staff, some lower-rated reviews criticize inconsistent scheduling and a failure by caregivers to perform basic assigned duties.
Data from Google, last updated November 2, 2026.
27 Google reviews we collected
Phrases our text analysis found in 24 written reviews
How often each topic comes up in the written reviews
We read 24 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was very professional, and caring about getting me the correct help.”
“Preferred Care is my go to agency for quality, reliable caregivers.”
“I would recommend Preferred Care at Home to any of my family members or friends.”
“Joe was very thorough in his explanation of services, and came out to the house immediately for an in-person assessment.”
“They were also the most prompt to schedule a home visit with me and seek our business.”
“He explained the process, as well as initial goals.”
“They were great to work with and provided great care for a very reasonable price.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.7 ★★★★★ 27 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Lalah is a star. She took care of my family and then some. Can't say enough how loved and included she made us all feel before, during, after the loss of my great grandfather. Just a really stupendous person inside and out! She is full of knowledge and wisdom. We love Lalah!!! 🩷🤍💙
Joe was great at explaining everything in detail. Suzie was a big help.
Thank you Mr.Holt Suzie is an amazing caregiver and we are grateful for the opportunity to provide quality Homecare Joe & BreAnn
I met Joe for in home care for my late husband. Im so grateful for hom and his team.
I made a big mistake with my first review wrong company. I wanted to apologize to Joe, he personally contacted me. He was very professional, and caring about getting me the correct help.
We'd like to understand what happened. If this is something within our control, we'd welcome the chance to make it right. Please contact us at 816-564-3278 or email us at [email protected]. Small business relies on true and honest reviews. If we do not hear a response we will assume this is a false review. Thank you Joe Passantino 816-564-3278 Owner
I contacted Joe this week to help my sister care for my mother. Joe was very thorough in his explanation of services, and came out to the house immediately for an in-person assessment. My mother's health took an unexpected turn and we did not follow through with services, but we were going to select Preferred Care's services. Joe really showed that he cared during the process.
The main caregiver was a godsend. Lou was knowledgeable caring and helpful in assisting me and my sister to care for our mother.
Joe is fantastic and a very caring person. He knew exactly what we needed for my dad's career. Joe matched us up with Lisa who took fabulous care of my dad. It felt like she's been part of the family for ages. With Joe & Lisa's help we were able to tend to my dad's needs in a loving home environment. Margaret
Great family upmost support we could not ask for anything better as it takes a village to be advocate for seniors in our community. Thanks for the opportunity and coming into your father‘s home.
Preferred Care was wonderful to us in our needs as they changed throughout my sisters battle with cancer. Thank you Joe, Kenzie and their staff.
Preferred Care at Home is the stand out in a crowded field of players. From the caregivers to the owner - it is without question THE company to utilize for a private paying patient and family. They are truly about service with compassion and excellence. 100% dedicated to matching caregivers with the patient. To say they are highly professional would be an understatement. The owner himself will go the extra mile for any patient at moments notice. They set the standard.
Joe from Preferred Care at Home was a pleasure to work with and so very informative of all options available to us both from his company and pointing us to additional assistance with palliative/hospice care. We signed up for his company's service and were very excited to get our mother help with our father. Unfortunately, our father passed away within three days of meeting with Joe. But the hospice care he pointed us to was invaluable. Thank you, Joe.
Thank you for allowing me the opportunity to come in your home and meet your husband …God bless him …it is important in the industry for us to be an advocate for everyone involved with seniors in our community whatever service is needed at that time in our lives. Preferred Care at Home family will say a prayer for you and your family Thank you Joe Passantino. Owner
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Analyzing 7,667,4487.7M ReviewsFor 21,69121.7K Experts