Keven MehaffyLocal Guide · 15 reviewsTotal number of Google reviews Keven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googleno showed 3 appointments in a row
Preferred Home Improvements
4.7 ★★★★★ 53 Google reviews · 8 photos
91%five-star reviews
0%reviews answered by the owner
Oct 2026latest review
Preferred Home Improvements at a glance
Google reviewers rate Preferred Home Improvements 4.7 out of 5 based on 53 reviews, with the owner not responding to any feedback. Customers frequently highlight punctuality, professional communication, fair pricing, and the provision of before-and-after photos for air duct cleaning and insulation services. However, several low-star reviews cite missed appointments, late arrivals, and complaints regarding high costs or inadequate equipment.
- Google rating: 4.7 out of 5 from 53 reviews (91% five-star).
- Reviews on this page: 53 Google reviews (47 with written comments, 1 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 9, 2026.
- Service: Post Construction Cleaning serving Rock Island, Illinois.
Data from Google, last updated November 10, 2026.
Star ratings
53 Google reviews we collected
- 5 stars4891%
- 4 stars00%
- 3 stars24%
- 2 stars00%
- 1 star36%
Praise vs complaints
Phrases our text analysis found in 47 written reviews
- Praise9799%
- Complaints11%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2424%
- Quality & results1919%
- Would recommend1717%
- Price & value1414%
- Communication1313%
- Speed & response99%
- Honesty & trust22%
What customers talk about
We read 47 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The crew was professional, the workmanship was excellent, and the pricing was fair.”
“They cleaned some commercial air ducts for us and did a great job!”
“I would highly recommend this company to anyone looking to have this done.”
“Excellent service and fair pricing.”
“They had great communication and turned out a great end product!”
“Dillon and Micah were very informative, came on time, showed before/after photos, and the total was $390 for all of that work which only needs to be k…”
“They even took time to clean up the areas they were working in- honestly, our house was cleaner after they left!”
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.7 ★★★★★ 53 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Matthew HolmerLocal Guide · 9 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe hired them for air sealing and new blown-in attic insulation and couldn’t be more pleased. The crew was professional, the workmanship was excellent, and the pricing was fair. Best of all, our energy consumption has noticeably decreased. Well worth it.
- Price assessment: Reasonable price
- Price: $1,000+
- Services: Service not listed
Krystal JarrellLocal Guide · 23 reviewsTotal number of Google reviews Krystal has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey cleaned some commercial air ducts for us and did a great job! They had great communication and turned out a great end product! Very satisfied with our experience!
Nathan JarrellLocal Guide · 41 reviewsTotal number of Google reviews Nathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent experience with PHI! They are the perfect combination of professionalism and kindness. We look forward to working with them again soon!
Jenn Blair9 reviewsTotal number of Google reviews Jenn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat prices with quality service
Sharon Raasch1 reviewTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe have lived here for 14 years and had never had our ductwork professionally cleaned. Drake did a fantastic job on all he did, and was such a polite person. He explained everything, and showed pictures of before 🤢 and after😊 his work. He cleaned up nicely after himself. I would highly recommend this company to anyone looking to have this done. Here are just a few of the ducts before, after, and again after he treated the ductwork.
Primi RangelLocal Guide · 15 reviewsTotal number of Google reviews Primi has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePreferred home improvements cleaned 12 supply vents, 4 main trunks, 4 return vents, and the air handler. Dillon and Micah were very informative, came on time, showed before/after photos, and the total was $390 for all of that work which only needs to be kept up with every couple of years. Worth knowing everything will be working efficiently, cleanly, and safely! Highly recommend.
- Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
- Services: HVAC duct & vent cleaning
Isaac Raymond7 reviewsTotal number of Google reviews Isaac has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service and fair pricing. Will use again!
K R2 reviewsTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI'm in Dubuque, and they come for a "spring cleaning" of my vents. I'm so glad I did! Great, friendly service, and he explained the process for me. They removed the vent covers and put them back on. Getting to see before and after pics of inside my vents was really satisfying too. Highly recommend this company and service to others!
- Positive: Punctuality, Quality, Professionalism, Value
- Services: HVAC duct & vent cleaning
Drake Eberline1 reviewTotal number of Google reviews Drake has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey showed up on time and explained the process and pricing. They were efficient thorough and can’t wait to have them back in 3yrs to get it redone!!!
- Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
- Services: HVAC duct & vent cleaning
Business details
- Phone: (563) 777-0703
- Website: preferredimprovementsia.com
- Service area: Rock Island, IL