Google reviewers rate Preferred Termite & Pest Control five stars based on 116 reviews, with the owner responding to 98% of them. Customers frequently praise the company for punctual, thorough, and professional service, noting that technicians are courteous and respectful of homes. Recurring themes include responsive communication, reasonable pricing, and willingness to address issues between scheduled quarterly visits. The excerpts highlight long-term customer loyalty and ease of scheduling, with no common criticisms identified in the provided five-star samples.
Google rating: 5.0 out of 5 from 116 reviews (99% five-star).
Reviews on this page: 116 Google reviews (81 with written comments, 2 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: November 10, 2026.
Service: Flea Exterminator serving Vineland, New Jersey.
Data from Google, last updated November 11, 2026.
Star ratings
116 Google reviews we collected
5.0of 5
5 stars11599%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 81 written reviews
99%praise
Praise14399%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4733%
Speed & response3122%
Would recommend2316%
Quality & results2115%
Honesty & trust118%
Price & value86%
Communication32%
What customers talk about
We read 81 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They also service the Pennsgrove Elks Lodge for us which is very helpful.”
“They show up on time and I'm very happy with their services.”
“Any issues that arise with pests are dealt with promptly; I highly recommend them.”
“Jimmie has provided excellent service, explained what to expect, and said that if we have any other concerns, we should not hesitate to reach out to him.”
“We have used them for years and always receive great, reliable service at very reasonable pricing.”
“The process were totally reasonable and they didn’t try to upsell me.”
“He took the time to explain everything and made sure the job was done properly.”
People customers mention
Valerie4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Preferred is now who I prefer to take care of my extermination needs. Jimmie has provided excellent service, explained what to expect, and said that if we have any other concerns, we should not hesitate to reach out to him. Thank you for your exceptional service!
Response from the owner · 5 days ago
Thanks Tiffany, we appreciate you!
Patricia Keith6 reviewsiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
They keep my house past free. They show up on time and I'm very happy with their services. They also service the Pennsgrove Elks Lodge for us which is very helpful.
Price assessment: Great price
Price: $80–100
Services: General pest inspection, Bug & insect extermination
Pest type: Ants, Termites, Rodents, Cockroaches, Spiders
Response from the owner · a week ago
Thanks Cheryl! We appreciate you! And we’re happy to serve the Penns Grove Elks!!
Jimmy Endres13 reviewsiTotal number of Google reviews Jimmy has written across all businesses on Google Maps, not just this one.
