GATE INSTALLATION · FRANKLIN, TN
Premier Fence LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%23+3.5Craft & service 20%96+19.2Value 10%84+8.4Momentum 8%23+1.8Track record 7%93+6.5Accountability 5%63+3.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE

Premier Fence LLC

Better than 50% of gate installation · #10 of 20

4.8★1,097 Google reviewsGoogle star rating as shown on Google Maps.
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
3.8%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
72%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Premier Fence LLC for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “General repairs & maintenance”

Kimberly16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My experience with Premier has been hands down an awesome experience. My fence was install over 8 yrs ago and I love the work Premier that was done. I had a minor issue with the wind blowing some of my panels out on Friday, August 7th. I called Premier on Monday morning and was transfered to Randy and he showed up…

Great priceGeneral repairs & maintenance
Patrick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Randy is very responsive and professional to work with!

Reasonable priceGeneral repairs & maintenance
Jeanine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the second fence we have had built by Premier. Our land is extremely rocky and very uneven, and we needed a way to ensure our miniature goats and Pyrenees did not escape while providing more space for them. Randy and his crew did exactly what we wanted and built a beautiful, sturdy, and secure fence that…

Custom fence constructionDeer fencing & ranch rail installationFence installation+ Responsiveness+ Punctuality+ Quality
Kevin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've used premier twice. Wesley from premier was great. They installed a 6' wood fence at my house and fixed 9 posts in a chain link fence at my business. They did a wonderful job at both locations. The wood fence looks fantastic. The posts had to be jack hammered out of asphalt and replaced. Looked like new when they finished.

General repairs & maintenanceWood fence installation+ Responsiveness+ Punctuality+ Quality
Bearded9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Two word's... Top notch!

General repairs & maintenanceService not listed+ Responsiveness+ Punctuality+ Quality
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral repairs & maintenance
Jamie4 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceWood fence installation+ Punctuality+ Quality+ Professionalism

vs category

Blue = Premier, grey = gate installation average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.79★ (39 reviews)2024-Q2: 4.79★ (58 reviews)2024-Q3: 4.90★ (39 reviews)2024-Q4: 5.00★ (29 reviews)2025-Q1: 5.00★ (22 reviews)2025-Q2: 4.90★ (41 reviews)2025-Q3: 4.72★ (39 reviews)2025-Q4: 5.00★ (25 reviews)2026-Q1: 4.80★ (35 reviews)2026-Q2: 4.68★ (34 reviews)2026-Q3: 4.89★ (36 reviews)2026-Q4: 4.86★ (7 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 38%Reasonable 57%Overpriced 2%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%23+3.5Craft & service 20%96+19.2Value 10%84+8.4Momentum 8%23+1.8Track record 7%93+6.5Accountability 5%63+3.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
28
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
23
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
96
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
84
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
23
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
93
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
63

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+445 / −3
Professionalism
+413 / −4
Responsiveness
+371 / −8
Punctuality
+336 / −3
Value
+323 / −1

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