Google reviewers rate Premier Pet Supply 4.9 out of 5 based on 96 reviews, noting that the owner responds to all feedback. Customers frequently praise the extensive inventory of pet food, toys, and health products for dogs and cats, along with services like nail trimming and a wash station. Staff are described as friendly, knowledgeable, and helpful with special orders or returns. While most feedback is positive, several three-star reviews identify pricing as a recurring criticism, suggesting costs may be higher than expected for the area.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Everyone here are always very polite and if you need something that's not on the shelf they will order it for you.
Thank you so much, Melody! We’re so glad our team is always able to make your visits a positive experience. We’re always happy to special order anything you need and truly appreciate your continued support of Premier Pet Supply!
Cool pet food store right in the heart of Detroit. Amazing selection of food, toys, and other pet needs. Check them out. Parking can be limited.
Thank you for your kind review, Samual. We appreciate you supporting our Detroit location and rating us 5-stars!
Wonderful downtown pet store with friendly staff! We brought our rabbit here to get his nails trimmed, and the staff was absolutely excellent. Would highly recommend Ashley for rabbit nail trimming, as well as the store in general for pet supply needs—great selection for cats and dogs! 💗💗
Thank you so much for such a sweet review, Adelina! We’re so happy you trusted our team with your rabbit’s nail trim and that Ashley made it such a positive experience. It means so much to hear that you felt well taken care of during your visit. We truly appreciate your support and recommendation, and we can’t wait to welcome you and your little one back again!
Ashley, Casie, and Grace are great!
Thank you so much, Travis! We're so glad to hear Ashley, Casie, and Grace made such a great impression. We'll be sure to share your kind words with them, they'll really appreciate it. Thanks for choosing our family-owned business and we look forward to seeing you again soon!
Alsome service thay go above and beyond for your pets needs and some thank you for the help I really appreciate it I'll been to so many pet stores for my dog and didn't get no service like I just got number 1# 💯 present
Thank you so much for the kind words, Matthew! It means a lot to hear that our team went above and beyond to help you and your dog. Providing knowledgeable, personal service is something we take great pride in, so knowing your experience stood out really makes our day. We truly appreciate your support of our family-owned business and look forward to seeing you and your pup again soon!
Pricey
Hello Rodney! Thank you so much for taking the time to write your review. Although our pricing is consistent throughout all our locations, we understand the cost of things continues to increase. We have ways to save you money or find alternatives to the items we carry so please let us know how we can help! Sincerely, Mike (owner)
Amazeballs. They have everything you could ever need and someone there to help you execute your tasks!
Thank you so much for the awesome review, Georgia! We’re thrilled to hear you found everything you needed and had a great experience with our team. Helping customers and their pets is what we love to do, so your feedback truly means a lot to our family owned business. We appreciate your support and hope to see you again soon!
Grace was amazing she helped me out greatly
Thanks so much for the 5* review and for letting us know Grace was able to provide great customer service to you!
You absolutely could not find a better community-focused business than Premier Pet Supply in Detroit. I started shopping there shortly after they opened that location. The staff was helpful and kind and it just got better. Over my dog's life, advanced aging and finally with his recent death the people at Premier helped me with high quality products that helped him thrive through the senior years of his nearly 20 year life. I cannot imagine more caring and kind people. They donate and support local animal charities, they house and facilitate pet adoptions for rescued animals, they each are genuinely compassionate and kind. Yeah, it's a nice clean store with a great selection but the reason I'd never go anywhere else is because of the people at the store. I am moved to tears when I think about how generous they've been to our family and how kind they've been in our time of mourning the loss of our dog. Thank you to the exceptional people I've had the privilege to know at Premier Pet Detroit.
Thank you so much for sharing such heartfelt words with us. Reading this truly means more than we can express. It has been an honor to be a part of your dog’s journey throughout his life, and we are deeply sorry for your loss. Our Detroit team cares deeply about the pets and people in our community, so hearing that we were able to support your family during both the joyful and difficult moments is incredibly meaningful to us. Thank you for trusting us through the years and for recognizing the compassion and dedication of our team. We are grateful to have had the privilege of knowing you and your beloved pup, and we sincerely appreciate your continued support of our family owned business.
Great selection of cat food with a fun and friendly staff
We appreciate your support more than you know, David! Thank you for shopping local and giving our family owned business the opportunity to care for you and cat. We're looking forward to seeing you again soon!