Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%7+3.1Reliability 19%2+0.4Value 13%4+0.5Momentum 10%98+9.8Track record 9%16+1.4Accountability 6%93+5.8Experts Score= 21Not enough data for craft & service; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.21SCOREPremier Pools
Richland, WA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 22 pool & spa services · 4.5★ from 51 Google reviews
Report card
Percentile vs other pool & spa services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and accountability; weakest: reliability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Premier Pools is better than 7% of pool & spa services.F
7
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Premier Pools is better than 2% of pool & spa services.F
2
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Premier Pools is better than —% of pool & spa services.–
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ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Premier Pools is better than 4% of pool & spa services.F
4
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Premier Pools is better than 98% of pool & spa services.A
98
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Premier Pools is better than 16% of pool & spa services.F
16
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Premier Pools is better than 93% of pool & spa services.A
93
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Premier Pools for design
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★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 14%Reasonable 71%Overpriced 14%Not sure 0%
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