Customers frequently praise Premier Property Services for punctuality, clear communication, and thorough pressure washing, window cleaning, and gutter maintenance. While many reviewers note fair pricing and professional conduct, lower-rated feedback highlights specific issues with gutter replacement quality and incomplete rinsing that left residue on surfaces.
Google rating: 5.0 out of 5 from 294 reviews (97% five-star).
Reviews on this page: 294 Google reviews (208 with written comments, 4 with photos).
Owner responses: the business replied to 51% of reviews.
Most recent review: October 19, 2026.
Service: Roof Cleaning Company serving Raleigh, North Carolina.
Data from Google, last updated November 11, 2026.
Star ratings
294 Google reviews we collected
5.0of 5
5 stars28597%
4 stars72%
3 stars00%
2 stars10%
1 star10%
Praise vs complaints
Phrases our text analysis found in 208 written reviews
99%praise
Praise43399%
Complaints31%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results12028%
Speed & response7818%
Staff & attitude7517%
Price & value6515%
Would recommend6314%
Communication266%
Honesty & trust92%
What customers talk about
We read 208 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Premier Property Services did a great job pressure washing, chimney washing and window washing.”
“they completed the work in a timely fashion, and now .”
“Brandon and his team are responsive, professional, and efficient.”
“They installed new gutters on our house for a reasonable price.”
“Only problem, it was quite pricey .”
“I'm a long time, very satisfied customer and I highly recommend Premier Property Services.”
“Excellent communication, and show up when they say they will.”
“If you're looking for a cleaning service that combines exceptional work with genuine care for their clients, look no further.”
People customers mention
Brandon25 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Do not use for gutter replacement. First, they charged me $14,000 for gutters and wood rot. They did not replace all the rotted wood, and gutters leaked the minute they installed them. I have had to repair the gutters twice already with another company that cost me another $1,000. The piece they placed under my roof — and said I needed and charged extra for — is already coming out. See photo. They left trash in my yard, and stopped responding to my emails. Made a complaint with NC Attorney General. Do not use.
Price assessment: Overpriced
Services: Service not listed
Kyle9 reviewsiTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
Claudio and his team resided my chimney, installed a new chimney cap and gave the house a wash. My home looks brand new now it’s unbelievable! These guys did a fantastic job!
Stanley Q.Local Guide · 13 reviewsiTotal number of Google reviews Stanley has written across all businesses on Google Maps, not just this one.
positives: estimate was based on actual measurements by the owner; got the house cleaned nicely; exterior of windows were cleaned nicely and by hand w/ no scratches but with cleaning solution left on some window sills
negatives: at least half of the areas cleaned were NOT rinsed properly leaving a lot of residue on many surfaces (metal roofing, concrete flooring, headboard porch ceilings) that required a LOT of effort on our part to get off (ceilings have to be scrubbed by hand); one of the keypads for a garage opener was rendered dysfunctional (but the owner replaced it the next day).
most of the residual cleaning solution not rinsed away was left by one of the two employees (but not all).
if you don't want to clean up after these guys, suggest looking at a different company.
Marian Staer3 reviewsiTotal number of Google reviews Marian has written across all businesses on Google Maps, not just this one.
Premier Property did an excellent job. The best house wash and window wash we have had. Very thorough and attentions were paid to details . Only problem, it was quite pricey . But we will use this company again
Response from the owner · a year ago
Hi, Marian. Thanks so much for taking the time to write us a review.
Martin EvansLocal Guide · 40 reviewsiTotal number of Google reviews Martin has written across all businesses on Google Maps, not just this one.
