Experts Reviews · Company report
Prestige Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Prestige Air

North Richland Hills, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 9 indoor air quality testing services · 5.0★ from 427 Google reviews

Report card

Percentile vs other indoor air quality testing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prestige Air is better than 97% of indoor air quality testing services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prestige Air is better than 96% of indoor air quality testing services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prestige Air is better than 100% of indoor air quality testing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prestige Air is better than 100% of indoor air quality testing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prestige Air is better than 100% of indoor air quality testing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prestige Air is better than 96% of indoor air quality testing services.A
96

Reviews for your job

Customers hired Prestige Air for 8 kinds of job.

Prestige Air for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.58
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$200–300
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 58 Google reviews tagged “A/C system maintenance” · showing 40

Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Will with Prestige Air just left my house after servicing my heater for the upcoming winter months. Will was very professional and knowledgeable. He even adjusted my vents better. I highly recommend this company

HVAC system maintenanceA/C system maintenanceA/C system repair
Jacquelyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The technician did an exceptional job of communicating with me when he was running late. He was very efficient and explained the issue so that I understood it and could prevent it in the future. Very polite and respectful.

Paid $100–200Great priceA/C system maintenanceThermostat repair
Alan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Responded to my phone call on Sunday and showed up on Monday.

Paid $200–400Reasonable priceA/C system maintenance
Conrad12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

can’t recommend them enough. Will came out to my house and was professional and efficient. I’ll be using them again if I have any HVAC issues in the future

Paid $2,000+Great priceHVAC system repairA/C system maintenanceA/C system repair
PingLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nick and his crew are top-line professionals who addressed the HVAC issues at my house thoroughly and timely.

Great priceHVAC system maintenanceA/C system maintenance
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Nicholas was very professional. He explained everything that he would do and even went above. He is very knowledgeable.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Bobby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Prestige air is on time and professional every single time! Very professional, diagnosed the problem very quickly at a very fair price… I couldn’t recommend these guys… Very consistent💪👍

Paid $200–300Great priceA/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They were great. Quick to respond, fair pricing and great quality work. They even came back a few days later to make sure things were working as expected, and in fact they were even better than expected. Highly recommend. I don’t expect getting serviced by anyone else going forward.

Great priceA/C system maintenanceHeating system installationInstall AC
PamelaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service. Good pricing. Very professional. Courteous. Polite. A pleasure to deal with.

HVAC system repairHVAC system maintenanceA/C system maintenance+ Punctuality
Christy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Nick cares about the people he is helping and we know he won’t take advantage. 10/10

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Pamela13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great Service! Brett was on time and professional. We will use them again.

A/C system maintenance+ Responsiveness+ Punctuality+ Professionalism
TomLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a fantastic experience with Prestige Air! When my AC suddenly stopped working, I was in a bit of a panic. However, I called Prestige Air, and they were incredibly responsive. They were able to send a crew to my house the very next day, which was such a relief. The team from Prestige Air worked diligently to…

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
TiffanyLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had Prestige out for a service on our units. Brett was very knowledgeable, friendly and helpful. He noticed that our drain line was blocked and fixed. Prestige were quick to respond to our requests and in the middle of a busy & hot Texas summer that's impressive. Thank you!

A/C system maintenanceHVAC system repair
Ash7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company!! We've used them for years and will never go somewhere else. Best prices with even better service. You can't beat that. I recommend them to ALL my local friends and family.

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Greg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Extremely pleased with the service, very professional, great technician.

A/C system maintenanceA/C system repairRepair HVAC
Darcy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nicholas, the owner, came and was very professional. He arrived on time and did a thorough check on each of my AC units and explained what he was looking for. He didn’t mind me hovering over what he was doing, in fact, he preferred me, the customer, to be there to witness his work. I fully trusted his work and…

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Rojo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I use Prestige Air because it is a family run business and I feel I am a part of that family each time they come out. They discuss all my options with me and make recommendations accordingly. They don’t try to up-sell me or try to encourage me to make a purchase of something I don’t need. Also I find their pricing to be appropriate and affordable.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I highly recommend Prestige Air! Great service at a reasonable price. They are also very friendly. If need HVAC work,Prestige is what you need!

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Paula7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quick response time, arrived ahead of schedule. Professional and made sure I understood the work being done.

A/C system maintenance+ Responsiveness+ Quality
Desmond5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick was very professional. Diagnosed and resolved the issue very quickly.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Matin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great communication and very professional. Diagnosed the problem promptly. Definitely will recommend Prestige air to everyone

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Anastasia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We love Randy and his son. They are super flexible and even came to check our heater at Winter Storm Uri. They fixed it quickly and our house again got warm fast! Highly recommend Prestige Air!

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Taylor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Prestige Air has been so great to work with. When my unit was shot, they came out same day and did a free estimate of what was needed. everything was explained about to job. I had heard many good things about this company so I hired them to put in a new unit. They were quick to schedule installation and made the…

A/C system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
Casey10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nick was very informative and professional. I think he is great guy. I would highly recommend prestige air to anyone.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
PamelaLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

It's not very often in the city that you find a company that feels like they're good country folk! I had the pleasure of meeting Nick, the owner a while back for a maintenance on my AC. Of course, being summer, they were extremely busy and booked solid so it was an unusual surprise that the owner came out just for a…

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Cody2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service! Highly recommend!

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service and response time my elderly mother was without a/c and veteran owned treated my family as their own. Sincerely CWO3

A/C system maintenance+ Responsiveness+ Punctuality+ Professionalism
Jon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★

Nicholas was efficient and informative on what to do between maintenance visits. He was friendly and professional and I would recommend this company to anyone in Tarrant County. J Ham

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
AlLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nicholas was very nice and thorough with his inspections. booking was really easy and he was very responsive. great experience!

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Areesha9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Absolutely loved the work they did! They explained everything at each step. They were extremely friendly and kind. I would definitely recommend them for any HVAC issues. We were without cool air for months and we are so grateful they resolved the issue. Thankyou!!

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
vuong8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professional and extremely easy to work with. Will help you every step of the way. Will check up on you and your family to see how things are going to get everyone in a comfortable environment.

A/C system maintenanceInstall ACInstallation+ Responsiveness+ Punctuality+ Quality
Greg7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nicholas came out the next day after I contacted him (on time), thoroughly checked everything out, and was able to give me a diagnosis of my problem within 30 minutes. Used thermal imaging to determine where my insulation problems were that were causing my room to not thoroughly cool. Finally, he didn't try to sell…

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Holly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Such a good experience! Highly recommend this company. They are so easy to work with.

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Professionalism
Mohamed4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had just bought a house and wanted to do a routine service check on indoor/outdoor units. Nick was very knowledgeable and fixed my thermostat that made me want to slap myself in the face after he told me what was wrong, haha.. But all in all, he came out at the time is said he would be there, they were very…

A/C system maintenanceHVAC system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
Katy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

My old unit was over 10 years old, corroded/rusted evaporator coils leaking Freon, not covered on home warranty, froze up with ice. Within almost 24 hours of contacting this company, my new system was ordered, picked up, installed, and cold air back in my home! I also learned a lot about maintenance and got a 10…

A/C system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Twalli1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I was very impressed with Nicholas and Prestige Air. He was professional, on time and did excellent work. He reviewed everything with me that needed to be done and I must say with the heat we have had lately I was very happy with the results.

A/C system maintenanceA/C system repair
Findmeavan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Nicholas was great! He showed up to our office on time, was very thorough, explained everything he found, and told us what the cost would be before doing the work so we wouldn't have any surprises on the bill. Very professional, I highly recommend.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
PaulLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This is an Owner Operator Company, so he is his own best employee. Nick will take of you in a Good way!!

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I received an email and a text the day before my appointment. The day of, they were running a bit late from an earlier appointment (emergency) but texted and messaged me to let me know - great communication. They did a thorough evaluation of my system and removed ivy that had grown into my condenser. Very professional and friendly! Highly recommend.

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Nick was awesome. He evaluated our a/c system and caught some things that could have been major issues for us and fixed them before they became a problem. He was incredibly respectful of all the current health protocols which was a big relief as my wife has some pretty serious health issues and we normally have to…

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality

Show more a/c system maintenance reviews (18 more) →

Price

$3250% vs typical indoor air quality testing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Jobs customers hired them for

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