Experts Reviews · Company report
Prestige Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Prestige Air

North Richland Hills, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 9 indoor air quality testing services · 5.0★ from 427 Google reviews

Report card

Percentile vs other indoor air quality testing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prestige Air is better than 97% of indoor air quality testing services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prestige Air is better than 96% of indoor air quality testing services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prestige Air is better than 100% of indoor air quality testing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prestige Air is better than 100% of indoor air quality testing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prestige Air is better than 100% of indoor air quality testing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prestige Air is better than 96% of indoor air quality testing services.A
96

Reviews for your job

Customers hired Prestige Air for 8 kinds of job.

Prestige Air for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.80
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 99/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 80 Google reviews tagged “A/C system repair” · showing 20

Kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My daughters AC unit quit working and Nicholas came out and did an awesome job repairing it. He was knowledgeable, on time, pleasant. He did not try to upsale and he fixed the problem. I can't say enough good things about them, I would definitely use this company in the future.

Paid $200–400Reasonable priceA/C system repair
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Will with Prestige Air just left my house after servicing my heater for the upcoming winter months. Will was very professional and knowledgeable. He even adjusted my vents better. I highly recommend this company

HVAC system maintenanceA/C system maintenanceA/C system repair
Adrienne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My A/C went out at 2am. I called in the morning and Nick and Karalee got right back to me and got me on the schedule same day. Nick arrived earlier than the scheduled window and had my A/C fixed within 10-20 minutes. Nick was professional and all of answered my questions and explained what he had to fix and why. I…

Paid $400–600Great priceA/C system repair
Conrad12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

can’t recommend them enough. Will came out to my house and was professional and efficient. I’ll be using them again if I have any HVAC issues in the future

Paid $2,000+Great priceHVAC system repairA/C system maintenanceA/C system repair
Harry12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Nicholas with Prestige Air does great work! He’s honest, reliable, and gets things fixed quickly. We’re so grateful to be able to turn to him when we need help.

Paid $1–100Great priceHVAC system repairA/C system repair
Kristen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great service as always! Have used this company serveral times now. Recently, the owner's son took super care of us, and he is so nice! He solved our unique problem and charged a reasonable fee for the service. I wouldn't call anyone else to deal with my heating and air problems!! So that post was about a year ago…

Great priceA/C system repair
Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very professional

Paid $1,000+Great priceHVAC system maintenanceA/C system repair
Tim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Will is amazing As always!!came out to Do a 6 month check up on our A/C system upstairs and down...…on time and very professional and I highly recommend Prestige Air.

HVAC system repairA/C system repairInstall thermostat+ Responsiveness+ Punctuality+ Quality
Stephen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

These folks know their stuff. I will use again.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Zen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing experience from start to finish. These guys were by far honest, affordable (they don't price gouge like most of these trades do) and just great human beings. As a fellow veteran & first responder owned business I commend these guys for upholding the values instilled in us in the military. Keep up the…

Paid $600–700Great priceHVAC system repairA/C system repair
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Nick has consistently done a great job of diagnosing the AC’s on my rental properties. He does it the right way and does not cut corners. Which is why I work with him.

Paid $1,000+Great priceHVAC system repairA/C system repairHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Allen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast Diagnosis and repair of our Roof Top Unit, Top Notch!

Great priceHVAC system maintenanceA/C system repair
Wesley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very Fast response time! Fair Pricing! Great customer service!

Reasonable priceA/C system repair
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast response to a weekend emergency repair. Great communication and service.

Great priceA/C system repair
cindy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very thorough service.

Heating system repairA/C system repair+ Responsiveness+ Punctuality+ Quality
Lance10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The man who fixed my AC was prompt, and polite and nice to my dogs! He found the problem quickly and repaired it . I plan on using this company again for my electrical needs!

Great priceA/C system repair
Adriana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service and very responsive!

Reasonable priceHVAC system repairA/C system repair
PamelaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service. Good pricing. Very professional. Courteous. Polite. A pleasure to deal with.

HVAC system repairHVAC system maintenanceA/C system maintenance+ Punctuality
greg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The service was outstanding and the technician (Nicholas was about as good as they come). I recommend this service very highly 👌

A/C system repairRepair HVACInstall AC+ Responsiveness+ Punctuality+ Quality
Rachna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Prompt, responsive, extremely knowledgeable and friendly!

A/C system repair

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Price

$3250% vs typical indoor air quality testing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

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