Experts Reviews · Company report
Prestige Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Prestige Air

North Richland Hills, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 9 indoor air quality testing services · 5.0★ from 427 Google reviews

Report card

Percentile vs other indoor air quality testing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prestige Air is better than 97% of indoor air quality testing services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prestige Air is better than 96% of indoor air quality testing services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prestige Air is better than 100% of indoor air quality testing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prestige Air is better than 100% of indoor air quality testing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prestige Air is better than 100% of indoor air quality testing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prestige Air is better than 96% of indoor air quality testing services.A
96

Reviews for your job

Customers hired Prestige Air for 8 kinds of job.

Prestige Air for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1–100
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 20 Google reviews tagged “Heating system maintenance”

Elsa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I scheduled an appointment with prestige Air and I will definitely will refer them to my friends and family. He got here on time and checked the air and heater. He answered all my questions. He took the time to explain everything to me. He did a great job! ⭐️⭐️⭐️⭐️⭐️ Thank you so much for the great service!

Paid $1–100Great priceHVAC system maintenanceHeating system maintenance
Terry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Prestige Air very friendly and professional. I have been using them for 5 years and would highly recommend Prestige Air!!

Heating system maintenance
Christy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Nick cares about the people he is helping and we know he won’t take advantage. 10/10

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Rojo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I use Prestige Air because it is a family run business and I feel I am a part of that family each time they come out. They discuss all my options with me and make recommendations accordingly. They don’t try to up-sell me or try to encourage me to make a purchase of something I don’t need. Also I find their pricing to be appropriate and affordable.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
J7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Please accept this as our stongest recommendation for Nicholas and his team! Thank you coming to help our family fix the furnace. We have a 3 year old daughter, so we needed the Heater to work as soon as possible. You immediately came out (I. less than 20 minutes) to assist, even on a Saturday. It is rare to see a…

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
Brett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast, professional, and knowledgable. I'll be calling them again

Heating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
MatthewLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nicholas was incredibly knowledgeable and helped me configure my heating in the middle of the snow storm. I can’t recommend Prestige enough! They’re the best!

Heating system maintenance+ Responsiveness+ Professionalism
Jon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★

Nicholas was efficient and informative on what to do between maintenance visits. He was friendly and professional and I would recommend this company to anyone in Tarrant County. J Ham

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Virginia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I call Nick 8 degree outside he showed up 2hr later fix my heat went over the issue with me answer all questions I had, Awesome service. Thank you

Heating system maintenance+ Quality+ Professionalism
JessicaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We are so thankful for the responsiveness and quality service received from Nick! I made the call to service our heater and Nick made it to our house in the snow in record time! He was quick and thorough in repairing our unit, he even put in a fresh set of batteries for our thermostat!

Heating system maintenanceHeating system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
AngelaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nick was amazing! Our heater went out last night and he was able to talk us through a very simple /common fix! He could have came out and charged us hundreds of dollars - but was super honest and extremely helpful. Will definitely call him for all of our HVAC needs!

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
Findmeavan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Nicholas was great! He showed up to our office on time, was very thorough, explained everything he found, and told us what the cost would be before doing the work so we wouldn't have any surprises on the bill. Very professional, I highly recommend.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
PaulLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This is an Owner Operator Company, so he is his own best employee. Nick will take of you in a Good way!!

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Sterling5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Seriously, this was easily one of the best customer experiences I've ever had. My AC started making sounds you never want to hear. I called several companies and made my decision based on who was most willing to give me options and answer my nervous questions. Nicholas and Randy were great communicators. When I…

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Christy4 years ago★★★★★

Rating only, no written review.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
Mario9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Heating system maintenanceHeating system repair+ Professionalism+ Value
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Heating system maintenanceHeating system installationA/C system repair+ Responsiveness+ Professionalism+ Value
LDB6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
Cody5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Heating system maintenanceHVAC system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality

Price

$3250% vs typical indoor air quality testing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Jobs customers hired them for

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