Experts Reviews · Company report
Prestige Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Prestige Air

North Richland Hills, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 9 indoor air quality testing services · 5.0★ from 427 Google reviews

Report card

Percentile vs other indoor air quality testing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prestige Air is better than 97% of indoor air quality testing services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prestige Air is better than 96% of indoor air quality testing services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prestige Air is better than 100% of indoor air quality testing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prestige Air is better than 100% of indoor air quality testing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prestige Air is better than 100% of indoor air quality testing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prestige Air is better than 96% of indoor air quality testing services.A
96

Reviews for your job

Customers hired Prestige Air for 8 kinds of job.

Prestige Air for heating system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–100
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 99/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Heating system repair” · showing 20

Annie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Nicholas and team absolutely saved the day for us (after being let down by another HVAC company). They answered quickly, headed out right away to get the part we needed, and were there when they said they would be. When another issue came up, he didn’t hesitate to come back the same day to make sure everything was…

Great priceHeating system repair
VICE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Super Fast Response_Same day Will came and fix the Heating System_Honest, Reliable, and On-Time.! ⭐⭐⭐⭐⭐Trusted HVAC Company in the DFW-Area

Paid $1–100Reasonable priceHeating system repair
cindy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very thorough service.

Heating system repairA/C system repair+ Responsiveness+ Punctuality+ Quality
monica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Brett was very professional and attentive to my concerns. He went above and beyond my expectations.

HVAC system repairHeating system repairInstall thermostat+ Responsiveness
TomLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a fantastic experience with Prestige Air! When my AC suddenly stopped working, I was in a bit of a panic. However, I called Prestige Air, and they were incredibly responsive. They were able to send a crew to my house the very next day, which was such a relief. The team from Prestige Air worked diligently to…

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
Rojo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I use Prestige Air because it is a family run business and I feel I am a part of that family each time they come out. They discuss all my options with me and make recommendations accordingly. They don’t try to up-sell me or try to encourage me to make a purchase of something I don’t need. Also I find their pricing to be appropriate and affordable.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Gregg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Prompt and professional service at a fair price. I highly recommend Prestige Air.

A/C system repairHeating system repair+ Responsiveness+ Punctuality+ Quality
Brian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Good customer service. Quick, friendly and reasonable. Will definitely used again.

Heating system repair
Jose6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nicholas Rozier was great! He found the malfunctioning part and replaced it quickly. Then he tested to make sure that everything was working correctly. I was very happy with the service.

Heating system repair+ Responsiveness+ Punctuality+ Quality
Anastasia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We love Randy and his son. They are super flexible and even came to check our heater at Winter Storm Uri. They fixed it quickly and our house again got warm fast! Highly recommend Prestige Air!

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
vuong8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professional and extremely easy to work with. Will help you every step of the way. Will check up on you and your family to see how things are going to get everyone in a comfortable environment.

A/C system maintenanceInstall ACInstallation+ Responsiveness+ Punctuality+ Quality
Wilson1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fast, reliable service for a fair price. He explained everything that he did and gave tips on how to avoid future issues. Would recommend him to anyone.

Heating system repair+ Responsiveness+ Punctuality+ Quality
Ramesh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very honest and good quality professional service

Heating system repair+ Responsiveness+ Punctuality+ Quality
JessicaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We are so thankful for the responsiveness and quality service received from Nick! I made the call to service our heater and Nick made it to our house in the snow in record time! He was quick and thorough in repairing our unit, he even put in a fresh set of batteries for our thermostat!

Heating system maintenanceHeating system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
Jenni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Nick was so great! The cold weather came fast this week and we discovered that our heater just wouldn’t turn on. We called Prestige at 7pm and they were at our door by 9am the next morning. They found the problem and fixed it in 30 minutes and I’m so glad we called them. They were in and out so fast and were very…

HVAC system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Sterling5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Seriously, this was easily one of the best customer experiences I've ever had. My AC started making sounds you never want to hear. I called several companies and made my decision based on who was most willing to give me options and answer my nervous questions. Nicholas and Randy were great communicators. When I…

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Install ACHeating system repair+ Responsiveness+ Punctuality+ Quality
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Heating system repair+ Responsiveness+ Punctuality+ Quality
Mario9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Heating system maintenanceHeating system repair+ Professionalism+ Value
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Heating system maintenanceHeating system installationA/C system repair+ Responsiveness+ Professionalism+ Value

Show more heating system repair reviews (1 more) →

Price

$3250% vs typical indoor air quality testing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Jobs customers hired them for

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