Experts Reviews · Company report
Prestige Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Prestige Air

North Richland Hills, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 9 indoor air quality testing services · 5.0★ from 427 Google reviews

Report card

Percentile vs other indoor air quality testing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prestige Air is better than 97% of indoor air quality testing services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prestige Air is better than 96% of indoor air quality testing services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prestige Air is better than 100% of indoor air quality testing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prestige Air is better than 100% of indoor air quality testing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prestige Air is better than 100% of indoor air quality testing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prestige Air is better than 96% of indoor air quality testing services.A
96

Reviews for your job

Customers hired Prestige Air for 8 kinds of job.

Prestige Air for install AC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 99/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 37 Google reviews tagged “Install AC”

David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

When I chose Prestige I couldn't figure out the 5 star rating from all the reviews, didn't think it was right. Now I know, Prestige is a Five Star business, sales, installation, and customer service. Great experience.

Install ACHeating system installationInstall thermostat
Natalie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They addressed my concerns in less than 24 hours and installed a new air conditioner the very next day. The best part was that they provided a cooler and a window unit so I could be comfortable overnight while I waited for my new A/C!

Paid $2,000+Reasonable priceInstall AC
Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

These dudes came in and nailed it. Fair, honest, and direct pricing and communication for what we actually needed. No sales pitch. Requested a quote, got a fair quote, n for final walk through got a precise quote not far off from original. Only reason why it changed was bc the type of evap coil I had. Nothing wrong…

Install AC
Kenneth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Nick and his team got me taken care of fast! Very knowledgable and helpful!

Paid $1,000+Reasonable priceInstall thermostatInstall AC
MichaelLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They were great. Quick to respond, fair pricing and great quality work. They even came back a few days later to make sure things were working as expected, and in fact they were even better than expected. Highly recommend. I don’t expect getting serviced by anyone else going forward.

Great priceA/C system maintenanceHeating system installationInstall AC
greg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The service was outstanding and the technician (Nicholas was about as good as they come). I recommend this service very highly 👌

A/C system repairRepair HVACInstall AC+ Responsiveness+ Punctuality+ Quality
Ash7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company!! We've used them for years and will never go somewhere else. Best prices with even better service. You can't beat that. I recommend them to ALL my local friends and family.

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Alec12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nicholas makes sure to give the best service possible and is dedicated to making the customer happy. I plan to continue using Prestige Air after they installed my new HVAC unit and made sure everything was in good working order.

Install ACHeating system installation+ Responsiveness+ Professionalism
Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Prestige Air multiple times. They are the best! Nick is always professional and on time. He answers any questions you might have with a very quick response time. He gives an honest opinion, options to remedy it and great prices. We will continue to use them for all our HVAC needs.

HVAC system maintenanceHVAC system repairInstall AC+ Responsiveness+ Punctuality+ Quality
LouanneLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick, Brett and the rest of the team at Presitge did a great job. They laid out all our options without being pushy or overbearing. They installed everything quickly and then did a follow up the next week. I highly recommend them for all your AC and heating needs.

Install AC+ Responsiveness+ Punctuality+ Professionalism
Rojo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I use Prestige Air because it is a family run business and I feel I am a part of that family each time they come out. They discuss all my options with me and make recommendations accordingly. They don’t try to up-sell me or try to encourage me to make a purchase of something I don’t need. Also I find their pricing to be appropriate and affordable.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
DLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Nicholas is extremely knowledgeable in what he does and goes above and beyond with his service and level of expertise to ensure customers receive the most efficiency with units. With just an address, he knew the builder gave an underpowered unit, which was also told by our other neighbors. The old unit was…

Install ACService not listed+ Responsiveness+ Punctuality+ Quality
Julio7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

All around extremely responsive, replaced a whole HVAC system with a day's notice. By far the best price out of multiple companies that we received quotes from. Thanks Nick and Prestige Air!

HVAC system repairInstall AC+ Responsiveness+ Punctuality+ Quality
StockLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nicholas and his team are great! If you're looking for a trustworthy soul to advise you on installing an air conditioner, you need look no more. Competitive pricing, a trustworthy team, Quality brands, quick response time and unsurpassed fiduciary advice. What more could you want?

Install ACHVAC duct & vent repairThermostat installation+ Responsiveness+ Punctuality+ Quality
Miroslava4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing work these gentlemen do. I am very happy with their service and professionalism. I will definitely recommend this company to anybody who wants a good job done. A+

Install AC+ Responsiveness+ Punctuality+ Quality
Dennis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

An absolutely perfect installation. His attention to detail and professionalism is unseen nowadays, and separates this business from all the rest. You can't go wrong with them.

Install AC+ Responsiveness+ Punctuality+ Quality
Anastasia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We love Randy and his son. They are super flexible and even came to check our heater at Winter Storm Uri. They fixed it quickly and our house again got warm fast! Highly recommend Prestige Air!

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Clark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Prestige AC provided next day installation of a new AC system. Prestige is on time, professional and they exhibit a do it right attitude. I would recommend Prestige to everyone.

Install AC+ Responsiveness+ Punctuality+ Quality
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We appreciate Prestige's customer service super fast super helpful and super friendly not to mention they beat the initial price quote we got from another company by $1600 bucks.

Install ACA/C system repair+ Responsiveness+ Punctuality+ Quality
Christie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I loved this company ! They were very fast , honest and very reasonable priced . the service men were very nice and truly very knowledgeable and friendly . It was a very pleasant experience! They work very hard and finished my A/C in a very timely manner. I highly recommend this company ! They worth there weight…

Install ACInstallation+ Responsiveness+ Punctuality+ Quality
vuong8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professional and extremely easy to work with. Will help you every step of the way. Will check up on you and your family to see how things are going to get everyone in a comfortable environment.

A/C system maintenanceInstall ACInstallation+ Responsiveness+ Punctuality+ Quality
Johannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nick and the crew were extremely professional and dependable. We called them for an entire HVAC replacement and they were at our house within hours. We have had them regularly maintain it and they have always come within 30 minutes of our calls. They are super friendly and have always been available for phone tips as well. We love Prestige Air!!

HVAC duct & vent cleaningHVAC system maintenanceInstall AC+ Punctuality+ Quality+ Professionalism
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Nicholas and his team have been amazing. He came out and quoted a new system that was very competitive with others, for what I felt was a superior product. He went through every part of the process so there were zero questions left unanswered. His team was able to replace all my old duct work, add larger vents,…

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Katy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

My old unit was over 10 years old, corroded/rusted evaporator coils leaking Freon, not covered on home warranty, froze up with ice. Within almost 24 hours of contacting this company, my new system was ordered, picked up, installed, and cold air back in my home! I also learned a lot about maintenance and got a 10…

A/C system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Sterling5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Seriously, this was easily one of the best customer experiences I've ever had. My AC started making sounds you never want to hear. I called several companies and made my decision based on who was most willing to give me options and answer my nervous questions. Nicholas and Randy were great communicators. When I…

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Spanky10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rating only, no written review.

Install ACHeating system installation+ Responsiveness+ Punctuality+ Professionalism
Abigail9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $1,000+Great priceInstall AC
Karena year ago★★★★★

Rating only, no written review.

Paid $1,000+Great priceInstall AC
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

A/C system repairInstall AC+ Responsiveness+ Punctuality+ Quality
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Install ACHeating system repair+ Responsiveness+ Punctuality+ Quality
Caitlin4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Terry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Install AC
Kathleen4 years ago★★★★★

Rating only, no written review.

Install ACA/C system repair+ Responsiveness+ Punctuality+ Quality
LarryLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Install ACInstallation+ Responsiveness+ Punctuality+ Quality
Joshua1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Corina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

A/C system maintenanceInstall ACHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
NicholasLocal Guide · 118 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

A/C system maintenanceInstall ACHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality

Price

$3250% vs typical indoor air quality testing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Jobs customers hired them for

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