Experts Reviews · Company report
Prestige Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Prestige Air

North Richland Hills, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 9 indoor air quality testing services · 5.0★ from 427 Google reviews

Report card

Percentile vs other indoor air quality testing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prestige Air is better than 97% of indoor air quality testing services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prestige Air is better than 96% of indoor air quality testing services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prestige Air is better than 100% of indoor air quality testing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prestige Air is better than 100% of indoor air quality testing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prestige Air is better than 100% of indoor air quality testing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prestige Air is better than 96% of indoor air quality testing services.A
96

Reviews for your job

Customers hired Prestige Air for 8 kinds of job.

Prestige Air for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 99/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Repair HVAC”

Bobby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Prestige air is on time and professional every single time! Very professional, diagnosed the problem very quickly at a very fair price… I couldn’t recommend these guys… Very consistent💪👍

Paid $200–300Great priceA/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Nick has consistently done a great job of diagnosing the AC’s on my rental properties. He does it the right way and does not cut corners. Which is why I work with him.

Paid $1,000+Great priceHVAC system repairA/C system repairHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
monica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Brett was very professional and attentive to my concerns. He went above and beyond my expectations.

HVAC system repairHeating system repairInstall thermostat+ Responsiveness
PamelaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service. Good pricing. Very professional. Courteous. Polite. A pleasure to deal with.

HVAC system repairHVAC system maintenanceA/C system maintenance+ Punctuality
Raul12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The Prestige Air crew is my go to always. These guys are honest, upfront and will always make sure we are taken care of. I have used their services in both of our properties because I trust them. Thank you again

Repair HVAC+ Responsiveness+ Punctuality+ Quality
greg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The service was outstanding and the technician (Nicholas was about as good as they come). I recommend this service very highly 👌

A/C system repairRepair HVACInstall AC+ Responsiveness+ Punctuality+ Quality
Kashi11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Good work, very professional

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Ngoc2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Heartfelt services, thank you Brett 😊

HVAC duct & vent repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
BillyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was looking for a new company to service our hvac at our business. I spoke to Nick and he came out and identified things no one has ever mentioned. Great prices fast service friendly. I use him at both offices and our owner uses him at his house and his mothers house. Give them a call. You won’t be sorry.

CleaningHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
Ash7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company!! We've used them for years and will never go somewhere else. Best prices with even better service. You can't beat that. I recommend them to ALL my local friends and family.

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Greg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Extremely pleased with the service, very professional, great technician.

A/C system maintenanceA/C system repairRepair HVAC
Rojo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I use Prestige Air because it is a family run business and I feel I am a part of that family each time they come out. They discuss all my options with me and make recommendations accordingly. They don’t try to up-sell me or try to encourage me to make a purchase of something I don’t need. Also I find their pricing to be appropriate and affordable.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Blake8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Second time they have cone out to different issues with my old unit. First time was the cool side, this time it was the furnace. Very knowledgeable and answered all the tech questions I had. They arrived right on time and we're very fast. A+ service and will use them again.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Catherine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Very professional. Came right out when we had a problem. They seem very professional and honest and their prices are very fair.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
JoshLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Prestige Air fixed us again and quick during this horrendous summer heat. We can always count on them!

Repair HVAC+ Responsiveness+ Punctuality+ Quality
BrentLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick was extremely responsive and helpful in identifying the issue and providing a very reasonable solution. It would have been a tough time in the heat waiting for all the other guys to even show up. Thanks.

HVAC system maintenanceRepair HVAC+ Responsiveness+ Professionalism
Anastasia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We love Randy and his son. They are super flexible and even came to check our heater at Winter Storm Uri. They fixed it quickly and our house again got warm fast! Highly recommend Prestige Air!

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
MelissaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

So professional, excellent communication of what was wrong and super quick to fix! Excellent experience!!

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Courtnie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nicholas was amazing and so quick after we called when our AC started blowing hot air! We will 100% use him again in the future.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Robin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

All around awesome job from Nick and Prestige Air. We had a leak in our evaporator coil and Nick came out diagnosed the issue, recharged our system until he could get a coil, found one quickly and replaced the coil with a much higher quality one that was installed under our builders warranty. Straightforward,…

InstallationRepair HVAC+ Responsiveness+ Punctuality+ Quality
vuong8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professional and extremely easy to work with. Will help you every step of the way. Will check up on you and your family to see how things are going to get everyone in a comfortable environment.

A/C system maintenanceInstall ACInstallation+ Responsiveness+ Punctuality+ Quality
Holly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Such a good experience! Highly recommend this company. They are so easy to work with.

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Professionalism
LonnieLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommend. They got out quick even in the middle of some of the coldest weather in years. Had our furnace up and running in no time.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Johannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nick and the crew were extremely professional and dependable. We called them for an entire HVAC replacement and they were at our house within hours. We have had them regularly maintain it and they have always come within 30 minutes of our calls. They are super friendly and have always been available for phone tips as well. We love Prestige Air!!

HVAC duct & vent cleaningHVAC system maintenanceInstall AC+ Punctuality+ Quality+ Professionalism
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great diagnosis of system with great explanation of issue and what needs to be done to fix it. Offers all options to benefit customer no matter what. Highly recommend

Repair HVAC+ Quality+ Professionalism+ Value
Findmeavan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Nicholas was great! He showed up to our office on time, was very thorough, explained everything he found, and told us what the cost would be before doing the work so we wouldn't have any surprises on the bill. Very professional, I highly recommend.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
PaulLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This is an Owner Operator Company, so he is his own best employee. Nick will take of you in a Good way!!

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Kaitlin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I was having trouble with my AC and Nick was quick to come resolve my issue. I had such a great experience and learned so much about AC that I had not known before especially in regard to maintenance. This is such a kind and honest company who gives you great service and quality of service without being overpriced.…

HVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Nick was awesome. He evaluated our a/c system and caught some things that could have been major issues for us and fixed them before they became a problem. He was incredibly respectful of all the current health protocols which was a big relief as my wife has some pretty serious health issues and we normally have to…

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Sterling5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Seriously, this was easily one of the best customer experiences I've ever had. My AC started making sounds you never want to hear. I called several companies and made my decision based on who was most willing to give me options and answer my nervous questions. Nicholas and Randy were great communicators. When I…

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Dalton2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Repair HVAC+ Responsiveness+ Professionalism
Caitlin4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Marissa5 years ago★★★★★

Rating only, no written review.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Joshua1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Midori5 years ago★★★★★

Rating only, no written review.

Repair HVAC+ Punctuality
Corina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

A/C system maintenanceInstall ACHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Kyle6 years ago★★★★★

Rating only, no written review.

A/C system maintenanceA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Colton4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality

Price

$3250% vs typical indoor air quality testing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Jobs customers hired them for

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