Google reviewers rate Prestige Home Care Agency 4.9 out of 5 based on 127 reviews, with the owner responding to 31 percent. Positive feedback highlights responsive communication, professional coordination, and prompt issue resolution for elderly and pediatric care services. One negative review criticizes the agency for accepting cases without sufficient coordinators, resulting in long waits for caregivers, and mentions a lawsuit regarding unpaid overtime wages.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
We are very satisfied with the services provided by Prestige Home Care Agency. The management team is responsive and ensures that all concerns are addressed promptly. Selena Roman, the coordinator, has been very helpful in answering questions, addressing concerns, and resolving issues.
Thank you for trusting in us, we appreciate your review.
Ms. Selena is the best coordinator ever. She is such a sweet soul. Very patient, helpful, kind, informative, professional, caring, and cheerful. She explains everything so well and always answer her phone when I reach out. Thank you so much Ms. Selena, I truly appreciate you.
We are so happy to hear you're happy. Thank you for your review!
Hello, I would like to note the work of Galina and Aysa, a true professionals in their field
My experience has been great .. with prestige home care Agency
Excellent muy amable y gentil
Coordinator Aysa is a professional at her job, She is very nice and mindful to give all the information that is needed. It is really good to know that there is such a professional working at this establishment, Thank you very much Aysa, Your the best.
I have had a great experience working with Aysa in the office. She is always organized, responsive, and supportive - making things much smoother on the client side.
Wonderful Service and friendly staff. Aysa is great lovely person. Thank you
Prestige is a good agency and I'm really glad to have the pleasure of working with an outstanding coordinator like Selena.
The team at this agency is exceptionally kind and experienced. Working with my coordinator, Aysa, is a pleasure because of her strong work ethic and dedication.