Accounting firm · Bridgeport, CT · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 66 accountantsiPosition by Experts Score among all companies we track in this category. · better than 62%
4.9★★★★★68 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Prestige ProSERVE LLC holds a 4.9-star rating from 68 Google reviews, with the owner responding to every comment. Clients primarily cite tax preparation and payroll services, emphasizing professional communication, punctuality, and clear explanations that simplify complex financial processes. Reviewers frequently note the firm's responsiveness and ability to provide ongoing financial guidance. No recurring criticisms appear in the provided excerpts, as all listed reviews are four or five stars.
Google rating: 4.9 out of 5 from 68 reviews (96% five-star).
Reviews on this page: 68 Google reviews (59 with written comments).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Prestige ProSERVE LLCAccountants median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prestige ProSERVE LLC: 91/100 on this factor. Category median: 90.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prestige ProSERVE LLC: 91/100 on this factor. Category median: 86.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prestige ProSERVE LLC: 100/100 on this factor. Category median: 93.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Prestige ProSERVE LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Prestige ProSERVE LLC: 99/100 on this factor. Category median: 85.A
99
Bar = this company · dark tick = category median.
Star ratings
68 Google reviews we collected
4.9of 5
5 stars6596%
4 stars23%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 59 written reviews
99%praise
Praise11099%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price571%
Reasonable114%
Overpriced00%
Not sure114%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude4137%
Would recommend2422%
Quality & results1715%
Communication1211%
Speed & response1110%
Honesty & trust65%
What customers talk about
We read 59 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were professional, knowledgeable, and made the entire process simple and stress-free.”
“I highly recommend them to any business owner looking for reliable and trustworthy accounting services.”
“Prestige proserve was excellent in handling my taxes and provides a great service to the community”
“His communication, work ethic, knowledge and overall support has continued to show every year and I wouldn’t work with anyone else.”
“I felt confident knowing my business was in good hands, and they were always responsive and helpful whenever I had questions.”
“As others have mentioned he genuinely cares for his clients and I am very thankful to have found him.”
People customers mention
Judes13 reviews
Joseph8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Mard4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Wow. Thank you. Thank you. Thank you.
I had an outstanding experience with Prestige. They were professional, knowledgeable, and made the entire process simple and stress-free. I felt confident knowing my business was in good hands, and they were always responsive and helpful whenever I had questions. I highly…
Great price
Tony1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
The team is wonderful to work with. Being under-experienced myself, it was important for me to find a company to work with who wouldn't hold it against me but instead raise my level of education in this space. Judes and the wonderful people he works with have done that and more. I know I am just a single voice on…
Chris5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Judes is more than just preparing taxes when I work with him, he is providing me financial guidance to help me continuously grow and achieve financial freedom.
If you’re looking for a tax preparer, I 100% recommend Judes and will not be working with anyone else, he is hands down the best out there!!! Thanks for everything Judes!
Great price
Keith1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
This is the 3rd year I have work with Judes for my tax preparation and he is hands down the best in the business!! His communication, work ethic, knowledge and overall support has continued to show every year and I wouldn’t work with anyone else.
Thank you again Judes, you have made every tax season stress free…
Great price
Molly7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Judes is a wonderful accountant and I have used his services for both personal and business tax purposes and he is very knowledgeable, communicative and incredibly fast! As others have mentioned he genuinely cares for his clients and I am very thankful to have found him.
Jomael5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Prestige proserve was excellent in handling my taxes and provides a great service to the community
Wow. Thank you. Thank you. Thank you.
I had an outstanding experience with Prestige. They were professional, knowledgeable, and made the entire process simple and stress-free. I felt confident knowing my business was in good hands, and they were always responsive and helpful whenever I had questions. I highly recommend them to any business owner looking for reliable and trustworthy accounting services. I’ll definitely be working with them again in the future.
Thank you for the excellent service!
Price assessment: Great price
Response from the owner · 3 months ago
Thank you, Mard, for the wonderful review and for taking the time to share your experience. We're delighted your trip was safe, convenient, and stress-free and that our driver was professional, friendly, and reliable. Your recommendation means a lot to our team. We look forward to serving you again next time you're in town.
Ysmé Osnel4 reviewsiTotal number of Google reviews Ysmé has written across all businesses on Google Maps, not just this one.
C'est très accueillant ce lieu et le service offert est hors du commun.
Price assessment: Reasonable price
Response from the owner · 3 months ago
Merci beaucoup Ysmé pour votre avis et vos 4 étoiles. Nous sommes ravis que vous ayez trouvé notre lieu accueillant et notre service hors du commun. Vos retours nous encouragent et nous aident à continuer d'améliorer l'expérience pour tous nos clients. Nous espérons vous accueillir de nouveau bientôt et restons à votre disposition si vous avez des suggestions.
Tony Meath1 reviewiTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
The team is wonderful to work with. Being under-experienced myself, it was important for me to find a company to work with who wouldn't hold it against me but instead raise my level of education in this space. Judes and the wonderful people he works with have done that and more. I know I am just a single voice on the internet, but I recommend them as highly and as often as possible.
Response from the owner · 4 months ago
Thank you, Tony, for the thoughtful review and strong recommendation. We're glad Judes and the team could help raise your knowledge and make the process comfortable despite your limited experience. We appreciate you spreading the word and look forward to supporting you with any future needs. If there’s anything more we can do, please reach out.
Chris Hacker5 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Judes is more than just preparing taxes when I work with him, he is providing me financial guidance to help me continuously grow and achieve financial freedom.
If you’re looking for a tax preparer, I 100% recommend Judes and will not be working with anyone else, he is hands down the best out there!!! Thanks for everything Judes!
Price assessment: Great price
Response from the owner · 4 months ago
Thank you so much, Chris. I truly appreciate your trust and am honored to support your financial growth and pursuit of financial freedom. I look forward to continuing to serve your tax and financial needs and am grateful for your recommendation.
Keith Hacker1 reviewiTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
This is the 3rd year I have work with Judes for my tax preparation and he is hands down the best in the business!! His communication, work ethic, knowledge and overall support has continued to show every year and I wouldn’t work with anyone else.
Thank you again Judes, you have made every tax season stress free and have helped me personally grow into a more knowledgeable person financially!
Price assessment: Great price
Response from the owner · 2 years ago
We appreciate your positive feedback, Keith! We're thrilled to know that our team, especially Judes, was able to make your tax season stress-free. We look forward to working more with you in the future. Your recommendation means a lot to us!
Molly Viner7 reviewsiTotal number of Google reviews Molly has written across all businesses on Google Maps, not just this one.
Judes is a wonderful accountant and I have used his services for both personal and business tax purposes and he is very knowledgeable, communicative and incredibly fast! As others have mentioned he genuinely cares for his clients and I am very thankful to have found him.
Response from the owner · 4 months ago
Thank you so much, Molly, for your wonderful review. I’m glad to hear my services have been helpful for both your personal and business tax needs and that you found the communication and turnaround time valuable. I truly appreciate your trust and kind words. Please feel free to reach out anytime you need assistance with taxes or financial planning.
Jomael Rodriguez5 reviewsiTotal number of Google reviews Jomael has written across all businesses on Google Maps, not just this one.
Prestige proserve was excellent in handling my taxes and provides a great service to the community
Price assessment: Great price
Response from the owner · 10 months ago
Thank you for your wonderful feedback, Jomael! We're thrilled to hear that you had an excellent experience with our tax services. Our commitment to serving the community is something we take great pride in, and it's rewarding to know that our efforts are appreciated. We look forward to assisting you again in the future!
Gordy Paulin3 reviewsiTotal number of Google reviews Gordy has written across all businesses on Google Maps, not just this one.
They were professional and efficient will do more work in the future
Response from the owner · a year ago
Thank you for your positive review, Gordy! We're glad to hear that you found our services professional and efficient. We look forward to working with you again in the future!
Mark DeGray2 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Judes is one of the most professional yet personable individuals I have met. He was nothing but polite, courteous and prompt. I would highly recommend his company and his services to anyone. I will be coming back as long as he is in business. If I could give 6 stars I would. Top Notch business and outstanding individual. It's been a pleasure working with him. Thank you Judes!
Response from the owner · a year ago
Thank you for your wonderful review, Mark! We're thrilled to hear about your positive experience with Judes and our services. Your recommendation means a lot to us, and we look forward to serving you again in the future!
FrankLocal Guide · 69 reviewsiTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
