Google reviewers rate Pretty Good Coffee Company five stars based on 193 reviews, noting the owner responds to most feedback. Clients frequently praise the quality of the coffee, friendly staff, and punctuality during corporate events and private gatherings. Recurring themes include clear communication, efficient service, and custom latte art, with one minor complaint mentioning a stressful party experience despite good coffee.
Google rating: 5.0 out of 5 from 193 reviews (99% five-star).
Reviews on this page: 193 Google reviews (162 with written comments, 51 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 26, 2026.
Service: Caterer serving Raleigh, North Carolina.
Data from Google, last updated November 13, 2026.
Star ratings
193 Google reviews we collected
5.0of 5
5 stars19299%
4 stars00%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 162 written reviews
99%praise
Praise16099%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5433%
Would recommend4025%
Quality & results3220%
Speed & response1912%
Communication149%
Price & value21%
Honesty & trust11%
What customers talk about
We read 162 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was on time, professional, fun, detail oriented.”
“I would recommend Pretty Good Coffee Company to anyone who is looking to add a special touch to their corporate events, catering events, or celebrations.”
“Cannot recommend their made-from-scratch syrups enough!”
“Had a great experience with Pretty Good Coffee Company at a recent corporate event.”
“…at coffee, but at creating a fun, warm environment), the service was fast and able to accommodate a lot of people, and communication from their team f…”
“…), the service was fast and able to accommodate a lot of people, and communication from their team from start to finish was so clear and helpful.…”
“Not only was it the one with the best reviews but it was also the one with the most competitive pricing.”
“Trust me!”
People customers mention
Sam6 reviews
Kerrigan5 reviews
Hannah3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Dilkaranjot GrewalLocal Guide · 15 reviewsiTotal number of Google reviews Dilkaranjot has written across all businesses on Google Maps, not just this one.
I can’t say enough good things about these guys! They got the best beans from black and white, they got the best baristas in the Triangle, and they really care about making your event successful and treat it like their own. I was blown away, and can’t wait to the next time I get to work with Ryan, Kerrigan, and the whole team!
Response from the owner · a week ago
Dr. Grewal, thank you so much for the kind review! Our team loved supporting your fall festival.
Marketing3 reviewsiTotal number of Google reviews Marketing has written across all businesses on Google Maps, not just this one.
Hospitality, service, and great coffee make for a winning combination to any event. We had PGCC at our groundbreaking event and we had an absolutely incredible experience, thanks to Kerrigan.
Will gladly consider them for future events.
Response from the owner · a week ago
Thank you so much! We love partnering with marketing teams to make their events extra memorable.
Lauren Gallagher8 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Kerrigan made our morning the most special with the MOST delicious coffee for our event!!! Everyone absolutely loved it and we cannot wait to have her back for our next event. She was on time, professional, fun, detail oriented...this company is the BEST! Thank you Kerrigan!
Response from the owner · 4 weeks ago
Aw, thanks so much, Lauren! Kerrigan truly is the best! We love her.
Thanks for your kind review. Can't wait til next time!
Gwena Morgan6 reviewsiTotal number of Google reviews Gwena has written across all businesses on Google Maps, not just this one.
We had Pretty Good Coffee Company come for our staff and volunteer appreciation, and it was such a hit! The coffee was delicious, the baristas were incredible (not just at coffee, but at creating a fun, warm environment), the service was fast and able to accommodate a lot of people, and communication from their team from start to finish was so clear and helpful. We would have them back over and over again!
Response from the owner · 4 weeks ago
10/10 Review. Thank you ❤️
Harikanth Gaddam3 reviewsiTotal number of Google reviews Harikanth has written across all businesses on Google Maps, not just this one.
