Google reviewers rate Preventive Pest Control five stars based on five hundred and seventeen reviews, noting the owner replies to ninety-two percent of feedback. Customers frequently cite thorough inspections, clear explanations of services, and professional conduct for termite and general pest treatments. Recurring themes include punctuality, responsiveness to scheduling changes, and honest advice when other providers are better suited. A few lower-rated comments describe instances where technicians completed visits too quickly or failed to address specific pest concerns like ants and spiders.
Google rating: 5.0 out of 5 from 517 reviews (98% five-star).
Reviews on this page: 517 Google reviews (340 with written comments, 5 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: September 25, 2026.
Service: Bed Bug Exterminator serving San Juan Capistrano, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
517 reviews on Google
5★506
4★6
3★2
2★0
1★3
Reviews from Google, shown as published (original wording, unedited).
TM
Tammy MacArthur4 reviews
★★★★★
Angel was amazing. He was very thorough and replaced the traps that needed to be.
Price assessment: Reasonable price
Services: Cockroach extermination
Pest type: Cockroaches
Response from the owner · 2 weeks ago
Thank you for your wonderful feedback! We're delighted to hear that Angel provided thorough service and attended to your needs. Your satisfaction is important to us, and we appreciate your support.
Brian is a great termite guy. Came out last minute to look at a termite infestation, determined local treatment was possible and completed same day. Super knowledgeable and responsive. Will go to you guys for termite inspections/service going forward!
Price assessment: Reasonable price
Price: $200+
Services: Termite inspection, Service not listed
Pest type: Termites
Response from the owner · 2 weeks ago
Thank you for your kind words! We're delighted to hear that Brian provided such prompt and knowledgeable service for your termite issue. It's great to know you'll be choosing us for future inspections and services. We appreciate your support!
Matthew did an excellent job at explain what he was going to do before he started and ensured that all my questions were answered. Very happy with this service today.
Price: $120–140
Pest type: Ants, Rodents, Spiders, Mosquitoes
Response from the owner · 2 weeks ago
Thank you for your wonderful feedback! It's great to hear that Matthew provided such clear explanations and took the time to address all your questions. We're pleased you're happy with the service. Your satisfaction is important to us!
Very thorough termite inspection and great explanation throughout! Thank you!
Services: Termite inspection
Response from the owner · 2 weeks ago
Thank you for your kind words, Tambra! We're delighted to hear that you found the termite inspection thorough and appreciated the detailed explanations. Your satisfaction is important to us!
Francisco did a great job! And he was very professional :)
Price assessment: Great price
Price: $40–60
Services: Service not listed
Pest type: Ants, Cockroaches, Spiders, Mosquitoes
Response from the owner · 2 weeks ago
Thank you for your kind words, Suzanne! We're delighted to hear that Francisco provided such great service and professionalism. Your feedback is truly appreciated!
They are extremely professional. We are very satisfied and definitely recommend them.
Response from the owner · 2 weeks ago
Thank you for your fantastic review, Mitra! It’s wonderful to hear that you found our team to be professional and that you’re satisfied with our service. We truly appreciate your recommendation!
Thank you so much for the 5-star review, Jennifer! We're thrilled to hear you had an excellent experience with our team. We truly appreciate your support and look forward to keeping your home pest-free!
Raul is great! He’s professional, friendly and we always feel comfortable having him service our home.
Response from the owner · 2 months ago
Thank you for your wonderful feedback, Amber! It’s great to hear that Raul made such a positive impression with his professionalism and friendly demeanor. Ensuring our customers feel comfortable is a top priority for us. We appreciate your support!