Jennifer WorthLocal Guide · 21 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVERY EXPENSIVE
Preventive Pest Control - Tennessee
4.9 ★★★★★ 2,403 Google reviews · 8 photos
94%five-star reviews
94%reviews answered by the owner
Jun 2024latest review
Preventive Pest Control - Tennessee at a glance
Customers frequently praise the company for professional, punctual technicians who communicate effectively and explain treatments thoroughly. Recurring themes highlight friendly office staff and reliable quarterly or monthly pest management services. However, several low-star reviews criticize the high cost relative to perceived effectiveness, noting that prices are often double competitors. Additional complaints mention changes to service types after contract signing and concerns about spray application on personal property.
- Google rating: 4.9 out of 5 from 2,403 reviews (94% five-star).
- Reviews on this page: 2,402 Google reviews (1,365 with written comments).
- Owner responses: the business replied to 94% of reviews.
- Most recent review: June 7, 2024.
- Service: Pest Control Service serving Nashville, Tennessee.
Data from Google, last updated November 2, 2026.
Star ratings
2,402 Google reviews we collected
- 5 stars2,26894%
- 4 stars974%
- 3 stars100%
- 2 stars40%
- 1 star231%
Praise vs complaints
Phrases our text analysis found in 1,365 written reviews
- Praise2,34099%
- Complaints241%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude89638%
- Quality & results55223%
- Speed & response31513%
- Would recommend25811%
- Communication2149%
- Price & value874%
- Honesty & trust422%
What customers talk about
We read 1,365 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“What a great, friendly guy who seems to enjoy what he does for Preventive Pest Control.”
“The staff and technicians are very nice and friendly but the product was just not helpful for me.”
“For quality work, I highly recommend this company for all your pest control needs.”
“Sending your guys at 9pm to ask about your business is horrible and especially when most of our houses have a no soliciting sign on our door.”
“They are professional, courteous, and quick when a visit in between regular servicing is needed.”
“We used Aptive for a year and their customer service slowly disappeared and eventually we were getting ants, ticks, and fleas again.”
“…questions; anyways, they are a fantastic pest control company, and I highly recommend them to anyone in the Clarkesville or Nashville area…”
“I would recommend this business to everyone.”
“…and knowledgeable in what they do, and they always take their time to explain to me what they are doing even with my crazy questions; anyways, they ar…”
“…llent communication, professional and knowledgeable staff, and are a good value.…”
“VERY EXPENSIVE”
“They have a great reputation, honest employees with a level of competency that exceeds all other companies we've worked with.”
“These guys feel like scam artist with their cold walk up door to door.”
People customers mention
- Mike 34 reviews
- Devin 22 reviews
- Preventative 20 reviews
- Drew 15 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 2,403 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
D KroenerLocal Guide · 81 reviewsTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMike came out to do our quarterly inspection and routine spraying for pest. What a great, friendly guy who seems to enjoy what he does for Preventive Pest Control. I can't say enough about this company. They have a great reputation, honest employees with a level of competency that exceeds all other companies we've worked with. For quality work, I highly recommend this company for all your pest control needs.
- Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
- Services: Ant extermination, General pest inspection
Response from the owner · 6 years ago
Thank you so much for the kind words about Mike! We're so glad that you had such a positive experience with our technician. We look forward to servicing your home in the future!
Louise HarrisLocal Guide · 33 reviewsTotal number of Google reviews Louise has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI would recommend this business to everyone. They are very attentive to your needs. I had a bad earwig problem and they came several times to exterminate them within the first month of service. EDIT: The company that took over is not the same as Preventive. They are not concerned to the problem. I will NOT renew a contract
Response from the owner · 5 years ago
We're so glad that we were able to take care of your pest problem for you, Louise! Please let us know if anything pops up between services. We're happy to help!
Ashraf Yasin13 reviewsTotal number of Google reviews Ashraf has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis crew is very well professional and knowledgeable in what they do, and they always take their time to explain to me what they are doing even with my crazy questions; anyways, they are a fantastic pest control company, and I highly recommend them to anyone in the Clarkesville or Nashville area
- Positive: Professionalism
Angelena Bell Holifield2 reviewsTotal number of Google reviews Angelena has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAfter I committed to a contract they changed the type of service that would be performed. Not honest or upfront. Bad business practices.
Oileen Roberts9 reviewsTotal number of Google reviews Oileen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe technician was professional, explained what he was doing and why.
- Positive: Responsiveness, Professionalism
- Services: Ant extermination
Response from the owner · 5 years ago
Thanks for taking the time to leave us a review, Oileen! We're so glad that you're loving Preventive!
john bryantLocal Guide · 20 reviewsTotal number of Google reviews john has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways have been and looking forward to the future outstanding service
Response from the owner · 5 years ago
Thanks for the 5-star review, John!
Gian Bolen2 reviewsTotal number of Google reviews Gian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service, very professional. Highly recommend.
- Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
- Services: Ant extermination, Spider extermination
Debbie Wynn1 reviewTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery friendly staff and extremely pleased with our monthly service !
- Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
- Services: Bee extermination, Hornet & wasp extermination, General pest inspection, Rodent extermination, Spider extermination, Termite inspection, Termite extermination
Steve PottsLocal Guide · 23 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy Pest control man was very polite and efficient!!
- Positive: Value
- Services: Ant extermination, Rodent extermination
Business details
- Address: 460 Metroplex Dr Ste 111, Nashville, TN 37211
- Phone: (615) 850-4351
- Service area: Nashville, TN