Customers highlight Prime Surplus Cleaning's punctuality, professional demeanor, and effective removal of stains, odors, and pet accidents. Recurring themes include reasonable pricing, quick response times, and thorough results that make carpets appear new. The business offers both carpet and tile cleaning services, with many clients noting the ease of scheduling and the staff's courtesy. No significant criticisms appear in the provided excerpts, as all reviews are positive.
Google rating: 5.0 out of 5 from 148 reviews (98% five-star).
Reviews on this page: 148 Google reviews (130 with written comments, 24 with photos).
Owner responses: the business replied to 25% of reviews.
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 130 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Gabriel did a great job, and I’m very pleased with the results.”
“It’s always nice to find a company that takes pride in its work and makes the experience a positive one.”
“I would definitely recommend Prime Surplus to anyone needing their services!”
“I will not use anyone else but this company!”
“They came the next day to clean my carpets and did a great job!”
“They are a great company to work with, reasonable pricing, easy to schedule with, and can get out virtually any smell, stain, or problem in your carpets.”
“Great communication, very punctual, professional, good results.”
“I have a room where my dog spend a lot of his time, so the carpet had built-up dirt, odors, and pet stains that I honestly didn’t think would come out.”
People customers mention
Jace4 reviews
Devante3 reviews
Restoration3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Katherine KabasiLocal Guide · 11 reviewsiTotal number of Google reviews Katherine has written across all businesses on Google Maps, not just this one.
I highly recommend Prime Surplus Carpet Cleaners! Gabriel did a great job, and I’m very pleased with the results. It’s always nice to find a company that takes pride in its work and makes the experience a positive one. I appreciate their service and would gladly recommend Devante and his crew to anyone looking for quality carpet cleaning!
Letrese Lofton4 reviewsiTotal number of Google reviews Letrese has written across all businesses on Google Maps, not just this one.
These guys are amazing! I called 3 different carpet cleaning companies and these guys were the ONLY company who called me back. They came the next day to clean my carpets and did a great job! Highly recommend!
Price assessment: Great price
Price: $150–200
Brian Leverett4 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
We do lots of business with Prime Surplus Cleaning. They are a great company to work with, reasonable pricing, easy to schedule with, and can get out virtually any smell, stain, or problem in your carpets. He also does some tile cleaning work for us which turns out remarkably well, every time.
Price assessment: Reasonable price
Price: $150–200
Shawnda Gloster10 reviewsiTotal number of Google reviews Shawnda has written across all businesses on Google Maps, not just this one.
Thanks to Demtris Smith and Devante Lucas on the great service ! Looks like I just moved in ! They were very friendly, fast, and got the job done above expectations!
