Google reviewers rate Primrose School of Cary 4.6 out of 5 based on 141 reviews, frequently praising the clean environment, engaging activities, and responsive daily communication from staff. Parents often highlight the school’s patience during developmental transitions and its supportive approach to family changes. However, lower-rated reviews criticize inconsistent safety enforcement, such as unauthorized pickups, and describe instances of abrupt dismissals or unresolved complaints regarding staff conduct and pricing transparency.
Google rating: 4.6 out of 5 from 141 reviews (86% five-star).
Reviews on this page: 141 Google reviews (111 with written comments).
Owner responses: the business replied to 33% of reviews.
Most recent review: September 25, 2026.
Service: Kindergarten serving Morrisville, North Carolina.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.6
★★★★★
141 reviews on Google
5★121
4★5
3★0
2★2
1★13
Reviews from Google, shown as published (original wording, unedited).
AR
Amanda Rae Zhu2 reviews
★★★★★
We have been enrolled at Primrose for almost a full year now and we've had a great experience so far. The staff is always kind and we've had some really wonderful teachers. We moved from a school that made us feel judged and didn't work with our child during developmental transitions. Primrose, on the other hand, has been incredibly patient and welcoming. They've have made us feel very confident in our child's growth and development.
We absolutely love Primrose! Everleigh has been at Primrose and the difference we’ve seen in her has been amazing. She is such a spunky, energetic little kiddo, and her teachers have always been so patient, caring, and understanding with her personality.
Mrs. Ashley, has been absolutely wonderful. She is always kind, helpful, approachable, and genuinely makes you feel like your child is known and cared for- not just another name on a classroom list. Anytime we’ve had a question or concern, she has been so supportive and easy to communicate with.
We also can’t say enough good things about Ms. Cassidy. She has been so sweet with Everleigh and has made such a positive impact on her experience at school. It means so much as a parent to know your child is spending their days with people who truly care about them.
As working parents, finding a school where we feel completely comfortable leaving our child is HUGE, and Primrose has given us that peace of mind. Everleigh has grown so much socially, emotionally, and academically, and we’re so grateful for everyone who has been part of that.
We would absolutely recommend Primrose to any family looking for a place where their child will be loved, supported, challenged, and genuinely cared for. ❤️
We toured 5 daycares in the area. Primrose was the only school that left a lasting impression on us.
We were looking for a quick enrollment. Even though the teacher was on vacation, Ashley was flexible and let my daughter enroll mid-week.
It is well structured, very clean, healthy food, friendly and approachable staff. Every time I pick my daughter up her teacher sings her praises
It was a hard adjustment at first but now she absolutely loves it! She has grown so much in the last 2 months. We are so excited to be a part of Primrose School of Cary and to cannot wait to continue to watch our daughter flourish due to this school!
Best choice made in 2026.
Our son loves this place. He's been at Primrose Cary for almost 2 years and he loves his teachers. They are always helpful and kind with the transitions. We get daily updates on everything they did during the day and super responsive on any questions. Highly recommended!
Our family is so happy and grateful to be part of the Primrose School community. My son, Finley, has grown leaps and bounds since he's started at Primrose.
It brings me joy to see him excited to go to school and come home to talk about his teachers/friends.
Our family is so impressed with what he is learning and the friendships he is creating. We are so appreciative to the staff, teachers, classmates, and other parents who have made my son's school experience amazing!
Update: we continue to be happy with the care our son receives. The entire team is committed to his success as he continues to grow and develop. We recently welcomed another child into our family and everyone was so supportive, helping our son through the transition and willing to jump in to help us however they could. We look forward to our newest addition joining the Primrose family in a few months!
Our son has been attending primrose for about a year and a half and we couldn’t be happier! The teachers and staff are incredibly kind and help me feel at ease with every transition. Our son is thriving at this school and LOVES his teachers. This school has a neighborhood type feel and truly feels like a home away from home. They send great updates throughout the day that everyone in the family loves to see and are super responsive when I have a question or want to check in. I can’t recommend this school enough!
Response from the owner · a year ago
Dear Elizabeth,
Thank you so much for your kind and thoughtful review! We’re absolutely thrilled to hear how happy you’ve been with your experience at Primrose- it truly means the world to us. Creating a warm, nurturing environment that feels like a second home is exactly what we strive for, and we’re so glad that’s been your experience. Your trust and partnership mean everything, and we’re grateful to be part of your family’s journey!
We’ve been at Primrose for a year through three classrooms. In every room, each teacher has formed such loving connections with our daughter. They mean the world to us! Ms.Luisa has a special place in our hearts and she is Harper’s best bud! We have been so lucky to have such a great place for our little to learn, grow and have fun! We can’t wait to see what the future holds for our family here at Primrose of Cary!
We’ve had such a wonderful experience with Primrose School of Cary! The teachers and staff are caring, welcoming, and truly make us feel like Harper is loved and well cared for every day. A special shoutout to Ms. Luisa—Harper absolutely loves her! 💛 Seeing how excited Harper is to see her and how comfortable and happy she feels with her means so much to us as parents.
It gives us such peace of mind knowing Harper is in a safe, nurturing environment where she can learn, grow, and have fun. We’re incredibly thankful for Ms. Luisa and the entire Primrose team for making her days so special. We highly recommend Primrose School of Cary! 💛
We have been very happy with our time at Primrose School of Cary! Our top priorities are safety, feeling cared for and being engaged with new activities and peers. Primrose provides all of these and peace of mind. The teachers truly care about the kids, the leadership is wonderful and the our child enjoys the delicious food and new activities and outdoor time. Recommend this child care center to others who share similar values. Thank you!
My husband and I have had such a great experience with Primrose School of Cary! Everyone is always so welcoming and friendly from the moment we walk in. There’s always a “good morning” at drop-off and a warm goodbye at the end of the day.
Our daughter’s teachers, Ms. Patrice and Ms. Lauren, are wonderful and take such great care of her. They keep us updated throughout the day with her diaper changes, naps, bottles, daily activities, and lots of pictures, which we love! We are obsessed with checking the app to see what new pictures have been added. She was also sick for a few weeks, and they went above and beyond to give her some extra attention and make sure she was comfortable. It gives us so much peace of mind knowing she’s with people who genuinely care about her. We’re so happy we found this daycare.
