iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%84+58.2Reliability 31%82+25.2Experts Score= 83Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#77 of 138 preschoolsiPosition by Experts Score among all companies we track in this category. · better than 45%
4.8★★★★★37 Google reviews · 24 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Primrose School of Druid Hills 4.8 out of 5 based on 37 reviews, with the owner responding to 62 percent of them. Praise centers on attentive staff, strong daily communication, and engaging curricula that include optional activities like soccer and dance. While many families note the pricing is higher than local competitors, they consider the care quality worth the cost. A recurring criticism from low-star reviews claims the environment functions more like babysitting than a school due to perceived unprofessionalism and lack of structured learning.
Google rating: 4.8 out of 5 from 37 reviews (95% five-star).
Reviews on this page: 37 Google reviews (23 with written comments, 1 with photos).
Owner responses: the business replied to 62% of reviews.
Most recent review: September 25, 2026.
Service: Preschool serving Brookhaven, Georgia.
Data from Google, last updated November 3, 2026.
Score profile vs other preschools
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyPreschools median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Primrose School of Druid Hills: 84/100 on this factor. Category median: 88.A
84
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Primrose School of Druid Hills: 82/100 on this factor. Category median: 84.A
82
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Primrose School of Druid Hills: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 51.–
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Bar = this company · dark tick = category median.
Star ratings
37 Google reviews we collected
4.8of 5
5 stars3595%
4 stars00%
3 stars00%
2 stars00%
1 star25%
Praise vs complaints
Phrases our text analysis found in 23 written reviews
94%praise
Praise3394%
Complaints26%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1234%
Would recommend926%
Quality & results617%
Communication411%
Speed & response26%
Price & value26%
What customers talk about
We read 23 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The administration and teachers are absolutely amazing—so caring, loving, and dedicated to the children.”
“We highly recommend Primrose of Druid Hills to any parent looking for a safe, nurturing, and engaging environment for their children.”
“The communication you receive throughout the day is top-notch.”
“The leadership team have always been proactive and communicated very well throughout our time here.”
“The staff is very attentive and responsive to our needs, and the environment is nurturing and safe.”
“They have reasonable sick policies that seem to make it less likely for your kids to get sick all the time.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Primrose School of Druid Hills for 1 kind of job. Pick one to see what they paid and said.
Leah4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We are very happy with the care we receive for our infant. The infant 1 teachers have created such a great classroom environment. You can tell they truly care about your child and work to keep them engaged and learning throughout the day. The classroom environment is peaceful with kids actively engaged in activities…
Bryan7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Our son attended Primrose of Druid Hills for pre-k and had a wonderful experience. The teachers and staff are friendly and welcoming. Highly recommend this school!
Reasonable priceSoccer
ZiaLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They are wonderful, everyone cares about the growth and success of children at Primrose. My daughter loves going to school. They truly individualize progression through their classrooms.
We started at another school in the area, which I won’t name. I would recommend Primrose above all in the area.
Great priceSoccer
LinaLocal Guide · 37 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
We are incredibly happy with our experience at Primrose. The administration and teachers are absolutely amazing—so caring, loving, and dedicated to the children. They create a warm and nurturing environment that truly feels like a second home. The school does an outstanding job celebrating different cultures,…
StephenLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
All the staff are very professional. They make you feel like a family member not just another client. We love Primrose!
LawrenceLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Primrose School of Druid Hills is an outstanding place for young learners! The balance of academics, play, and character-building is impressive. The facility is clean, the staff is wonderful, and I have full confidence in their care. Definitely a 10/10 experience!
We are very happy with the care we receive for our infant. The infant 1 teachers have created such a great classroom environment. You can tell they truly care about your child and work to keep them engaged and learning throughout the day. The classroom environment is peaceful with kids actively engaged in activities or napping in their cribs. The communication you receive throughout the day is top-notch.
Response from the owner · a month ago
Leah, thank you so much for this nice review! We have loved getting to know your family and it's wonderful to know that your first experience with childcare has been positive. We know how hard it is to trust your precious baby to someone else's care, and we don't take that trust for granted. Thanks again for taking the time to leave a review - Laura Stechmesser, Owner.
Bryan Macon7 reviewsiTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
Our son attended Primrose of Druid Hills for pre-k and had a wonderful experience. The teachers and staff are friendly and welcoming. Highly recommend this school!
Price assessment: Reasonable price
Services: Soccer
Response from the owner · 5 months ago
Thank you so much, Bryan, for your kind review! We have loved having your family with us and look forward to hopefully seeing you back for summer and school breaks. We appreciate your trust and partnership!
Zia SiddiquiLocal Guide · 29 reviewsiTotal number of Google reviews Zia has written across all businesses on Google Maps, not just this one.
They are wonderful, everyone cares about the growth and success of children at Primrose. My daughter loves going to school. They truly individualize progression through their classrooms.
We started at another school in the area, which I won’t name. I would recommend Primrose above all in the area.
Price assessment: Great price
Services: Soccer
Response from the owner · a year ago
Wow, what a great review! We are so thankful that you took the time to write about your experience at our Primrose School. We love having your daughter and family with us, and look forward to continuing to watch her grow.
Lina TeitelbaumLocal Guide · 37 reviewsiTotal number of Google reviews Lina has written across all businesses on Google Maps, not just this one.
We are incredibly happy with our experience at Primrose. The administration and teachers are absolutely amazing—so caring, loving, and dedicated to the children. They create a warm and nurturing environment that truly feels like a second home. The school does an outstanding job celebrating different cultures, fostering a sense of inclusivity and belonging for every student. We couldn't ask for a better place for our child to grow and thrive!
Response from the owner · 2 years ago
Lina - thank you for taking the time to write this review or our school. We love getting to share our Primrose family with yours and are thankful that you chose us as your school home.
Stephen ChunLocal Guide · 15 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
All the staff are very professional. They make you feel like a family member not just another client. We love Primrose!
Response from the owner · a year ago
Thank you so much for taking the time to write a review! We are so happy your family joined us this year and look forward to making many memories together.
Lawrence PalmerLocal Guide · 25 reviewsiTotal number of Google reviews Lawrence has written across all businesses on Google Maps, not just this one.
Primrose School of Druid Hills is an outstanding place for young learners! The balance of academics, play, and character-building is impressive. The facility is clean, the staff is wonderful, and I have full confidence in their care. Definitely a 10/10 experience!
Jordan CohenLocal Guide · 15 reviewsiTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
Cannot say enough good things about the teachers and staff of Primrose! We are so thankful that they take such good care of our toddler daughter who has been going there since she was six months old. We feel so safe having her there. They always go the extra mile to make sure she is cared for and loved, and all of the events and activities they plan for both students and families are educational and fun!
Response from the owner · 2 years ago
Oh thank you so much for taking the time to write this review! We just love your sweet little munchkin, and are so happy to have your family at Primrose!
Christina Homer Evra7 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
We’ve had both of our kids at Primrose of Druid Hills, with our youngest starting at just 6 months old, and we couldn’t be happier! Every teacher has been amazing, and the care and attention our kids receive is unmatched. Our oldest absolutely loves the added soccer and dance classes, and Cookie Fridays are a huge hit!
One moment that really touched us was when our daughter lost her favorite stuffed dog, and her teacher surprised her with a new one, proving how much they truly care.
Additionally, earlier this year, the school experienced an unexpected water issue, which caused flooding. They could have easily closed for days to clean up, but the owner Laura stayed overnight and worked with an emergency crew into the wee hours of the morning to ensure there was only a slight delay with opening. That says a lot!
The teachers have been so helpful with potty training and accommodating our kids’ nap schedules. We also love how they sanitize the toys at the end of each day and provide well-balanced meals and snacks.
The hands-on learning is incredible, and we really appreciate the daily updates and photos through the app. Primrose offers great hours, minimal closures, and so much more. We highly recommend Primrose of Druid Hills to any parent looking for a safe, nurturing, and engaging environment for their children.
Response from the owner · 2 years ago
This is the sweetest review! Thank you so much for taking the time write it. We just adore having your family with us and appreciate your trust in us. Thanks for being a fan!
Lily LeeLocal Guide · 20 reviewsiTotal number of Google reviews Lily has written across all businesses on Google Maps, not just this one.
We have had our almost 1.5 year old at Primrose Druid Hills since he was 3 months old. We also send our 5 year old there when the his elementary is closed for holidays or summer break. We have absolutely LOVED the staff, teachers, and overall community. Our boys also love going there. We highly recommend this school and are very grateful of the care, nurturing learning environment, and love they receive.
Response from the owner · 2 years ago
Thank you, Lily, for such a kind review! We sure do love that sweet boy of yours - especially his dance moves! Thank you for sharing your family with us.
