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Prior Lake Dental

5.0 ★★★★★ · 1,166 Google reviews · 24 photos
Dentist · Shakopee, MN

Prior Lake Dental at a glance

Reviewers frequently praise the friendly staff, modern facility, and thorough care during cleanings and exams. Recurring themes include welcoming service and efficient insurance processing. However, some patients criticize high billing charges, lack of warranty on dental work, and instances where procedures were not fully explained before treatment began.

  • Google rating: 5.0 out of 5 from 1,166 reviews (98% five-star).
  • Reviews on this page: 1,166 Google reviews (876 with written comments, 5 with photos).
  • Owner responses: the business replied to 13% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Dentist serving Shakopee, Minnesota.

Data from Google, last updated October 26, 2026.

Photos

Customer reviews

5.0
★★★★★
1,166 reviews on Google
5★1,140
4★16
3★5
2★1
1★4

Reviews from Google, shown as published (original wording, unedited).

Scott Schneider8 reviews
★★★★★

Nothing but great experiences at Prior Lake Dental!! Great team and excellent customer service!! Top notch and very personable!!

Review from Google · view on Google
Melissa Lewis5 reviews
★★★★★

Dr Case and dental assistant Kim were amazing!

Review from Google · view on Google
Linda Grutza8 reviews
★★★★★

I enjoyed a thorough dental cleaning & exam today. I'm in good hands with my hygienist and Dr. Sarles.

Review from Google · view on Google
Deb Trutwin9 reviews
★★★★★

Always a great experience!

Review from Google · view on Google
Art Anderson2 reviews
★★★★★

Always a pleasant experience. Personnel are very friendly and knowledgeable. New facility is great!

Review from Google · view on Google
Diane KruseLocal Guide · 32 reviews
★★★★★

The BEST Team ❤️ Thank you for everything that you do to make my visit great!

Review from Google · view on Google
Ruth Craig10 reviews
★★★★★

The atmosphere here is so happy, friendly and welcoming. The the office is beautiful and comfortable from the waiting room to the dental chair.. The latest technology makes makes cleaning and dental treatments the best ever. My hygienist, Amanda, is delightful besides skilled and thorough. Dr Case is excellent, friendly and top notch in his dentistry. He takes the time to address any concerns I may have and explain any procedure needed. I feel lucky to have found this amazing dental office and recommend it highly.

Response from the owner · 3 months ago

Thank you for your kind words! We appreciate you taking the time to share your feedback. It means a lot to our team, and we look forward to continuing to provide excellent service.

Review from Google · view on Google
Burns5 reviews
★★★★★

I hope you can add my insurance plan p.p.o. so I don't have to go somewhere else.

Review from Google · view on Google
Wayne Schertler14 reviews
★★★★★

Everyone in the office is friendly and I feel like I’m in good hands with doctors and hygienists. Office is easy to work with for insurance filings.

Review from Google · view on Google
Tamara Nimmo1 review
★★★★★

It’s always a pleasure at Prior Lake Dental!

Review from Google · view on Google

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