Pristine Clean Philly holds a perfect 5.0 rating from 74 Google reviews, with owners responding to 88% of feedback. Customers frequently praise the team for punctuality, thorough attention to detail, and reasonable pricing across deep, move-in, and maintenance services. Recurring themes highlight efficient communication, flexible scheduling for last-minute or emergency requests, and professional conduct. No common criticisms appear in the provided excerpts, as all reviews are five-star.
Google rating: 5.0 out of 5 from 74 reviews (99% five-star).
Reviews on this page: 74 Google reviews (66 with written comments, 3 with photos).
Owner responses: the business replied to 88% of reviews.
Most recent review: October 18, 2026.
Service: Apartment Cleaning Service serving Philadelphia, Pennsylvania.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
74 reviews on Google
5★73
4★0
3★1
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
SM
Sarah Mueller - cinéSPEAKLocal Guide · 16 reviews
★★★★★
Why can’t I give Pristine Clean Philly TEN STARS?! ⭐️ JUST WOW. We did the deep clean + fridge on our old West Philly home. The cleaner was so kind, thorough and worked wholly independently. She did an amazing job! We’ve never had our house professionally cleaned and I’m gonna find a way to hire them back again and again for regular maintenance. Thank you, Pristine Clean!!
Price assessment: Reasonable price
Price: $400–450
Services: Deep clean
Response from the owner · 2 weeks ago
Sarah, thank you so much for the amazing review and the ten-star vote! We are thrilled our deep clean and fridge service left your West Philly home sparkling and that our cleaner was kind, thorough and worked independently. It means a lot that you plan to hire us back for regular maintenance, and we look forward to keeping your home pristine. Thanks again for choosing Pristine Clean Philly.
Thank you Aayushya for the wonderful review. We are glad you found our work excellent and the price reasonable. We appreciate your support and look forward to helping you again.
I had every intention of cleaning my home myself, despite having a more than full, hectic schedule. And it was a Sunday late afternoon that I realized I needed help and decided to search for a cleaner, certainly not expecting to find someone on a weekend. I found Pristine, read the 5 star reviews and decided to enter my information for a quote. I was so pleased that I heard back within about a half hour, the owner was so kind and had taken to heart what I was asking for and after a little back and forth, she had a team into clean my home the next afternoon. Not only that, they did an exceptional job! I am so grateful cause it took a lot off my back and mind. I highly recommend Pristine cleaners and I will most definitely be seeking their services again. Thank you!
Price assessment: Great price
Price: $200–250
Services: Standard cleaning
Response from the owner · a month ago
Thank you so much for your wonderful review, Caitlin. We're delighted we could respond quickly on a Sunday and send a team the next day to make things easier for you. It means a lot that our owner and cleaners met your expectations and gave your home an exceptional clean. We appreciate your recommendation and look forward to helping you again.
Used this company for first time. Easy scheduling, prompt payment info and the 2 ladies that came to do deep cleaning spent time cleaning and taking time to pay attention to little details. I was extremely pleased with the outcome. I’m looking to get them to come once a month for light cleaning.
Price assessment: Great price
Price: $350–400
Services: Deep clean
Response from the owner · 3 weeks ago
Thank you so much, Amy, for your kind review. We are thrilled scheduling was easy and that our team took time with the deep clean and the little details. We appreciate your trust and look forward to providing monthly light cleanings. Your feedback means a lot to our staff.
Pristine Clean Philly is the best! Gabi was so sweet and thorough with her work. She did so many thoughtful touches as well like making a bow with the napkins! It really made my day. I've used other cleaning services in the area but this one is by far the best. My house feels brand new even though its over 100 years old! I highly recommend them for your housekeeping needs.
Services: Deep clean
Response from the owner · 4 weeks ago
Thank you so much for the wonderful review, Erin. We are thrilled to hear Gabi made such a positive impression with her attention to detail and those thoughtful touches. It means a lot that your 100-year-old home feels brand new again, and we truly appreciate your high recommendation. We look forward to caring for your home again.
Outstanding same-day service. Chandra was so kind to us and was incredibly efficient at getting two cleaners over to our new house when we encountered an unexpected situation. This company really turned a bad situation around for us, and fast. They did a wonderful job. 10/10 would use again.
Price assessment: Great price
Price: $350–400
Services: Moving-related cleaning, Deep clean
Response from the owner · 4 weeks ago
Thank you so much, Natalie, for the fantastic review. We are thrilled Chandra and our team could provide same-day help and get cleaners to your new home quickly when you needed it. It means a lot to hear we turned a stressful situation around and that you were pleased with the results. We appreciate the 10/10 and look forward to serving you again.
I had a great experience with Pristine Clean Philly. I had an upcoming surgery and wanted to come home to a nice clean house. The cleaners were very kind and did such a fantastic job on my home. The CEO (Chandra) was also very compassionate and professional, which I really appreciated. I highly recommend Pristine Clean Philly because they are very thorough with their cleaning and offer excellent customer service which is valued in a company.
Response from the owner · 4 weeks ago
Thank you so much for sharing your experience. We are glad our team and Chandra could provide compassionate, thorough service while you prepared for surgery, and we appreciate your recommendation. Wishing you a smooth recovery and we look forward to serving you again.
I want to thank Chandra for sending Flavia and her daughter Laura to deep clean my home on August 25th !When I thought about the amount of time and effort It would take for me to do it myself...I just knew I needed a helping hand! Flavia and Laura were very friendly and punctual. They did a fantastic job whipping this house back into shape! Ceilings, walls, woodwork, floors, light fixtures, kitchen, bathroom, even inside window sills! Excellent job and they left it smelling good too! Thank You very much ladies were it not for you, I'd still be cleaning! Lol! It was a pleasure meeting you two.
Price assessment: Reasonable price
Services: Deep clean
Response from the owner · a month ago
Thank you, Yvonne, for taking the time to share your experience. We are so glad Chandra sent Flavia and Laura and that their punctuality, friendliness, and thorough work left your home looking and smelling great. We will pass your kind words along to them. We look forward to serving you again whenever you need a hand.
Great experience. They did a wonderful job and left the place feeling clean and refreshed. Very friendly and professional. Would definitely recommend!
Price assessment: Reasonable price
Price: $250–300
Services: Deep clean
Response from the owner · a month ago
Thank you so much for the kind words, Cheickna. We are thrilled to hear you had a great experience and that the team left the place clean and refreshed. Your recommendation means a lot to us. We look forward to serving you again.
