Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts
Customers frequently praise the company's punctuality, clear communication, and competitive pricing for services including sod installation, hardscapes, and regular lawn maintenance. However, low-star reviews highlight a recurring pattern of overcharging beyond quoted amounts, missed appointments, and unresponsiveness to follow-up requests. The owner actively addresses these mixed experiences by replying to nearly all customer feedback.
Data from Google, last updated November 2, 2026.
176 Google reviews we collected
Phrases our text analysis found in 146 written reviews
How often each topic comes up in the written reviews
We read 146 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Pristine Lawn Care & Landscaping did an amazing job transforming our yard!”
“Horrible service will never do business with them again a complete ripoff did not get what I asked for at all.”
“From the initial quote to the final walkthrough, Bobby and Tyler were professional, punctual, and very clear about the pricing and timeline.”
“…in the neighborhood and when I called them to come out they responded right away, he’ll come up with a great planting plan and turned the work around…”
“He repeatedly delayed, postponed, and delayed some more.”
“Highly recommend them to anyone needing reliable landscaping work!”
“Maybe they were taking advantage of an association, but either way- do not recommend.”
“Top-notch services, clean, efficient, great communication and great price.”
“Overcharged by over twice the amount quoted for spring cleaning.”
“ou’re looking for a landscaping company that takes pride in its work, communicates well, and genuinely cares about customer satisfaction, I highly rec…”
“The team is always reliable, professional, and takes great pride in their work.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.7 ★★★★★ 176 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Pristine Lawn did a phenomenal job planting our trees! We are so happy with the results!
Thank you so much Caroline! Always here to help.
Pristine was doing work in the neighborhood and when I called them to come out they responded right away, he’ll come up with a great planting plan and turned the work around promptly. The sod, planting and mulch compliment the way way perfectly. Highly recommend. Thank you!
Thank you Joe!
This company sodded my lawn and it looks great! Well, today they cut it for the first time. Absolutely amazing. Unbelievable! This is the best it has ever looked! Thanks Guys!
Thank you Charlie, it has been an absolute pleasure working with you and your family transforming your landscape! We can't wait to wrap up the bluestone patio and really put a bow on things for you all!
Pristine Lawn Care & Landscaping did an amazing job transforming our yard! From the initial quote to the final walkthrough, Bobby and Tyler were professional, punctual, and very clear about the pricing and timeline. The work crew was polite, hardworking, and meticulous, even in tough weather. They finished right on schedule and left the property spotless. Our yard looks stellar, and we have already received compliments from the neighbors. Highly recommend them to anyone needing reliable landscaping work!
Thank you Donna! It was awesome brining your vision to life on your new home. We hope you have many years of enjoying the beautiful space!
I needed a shrub to be pulled from its existing area and replaced with a new tree for additional privacy. Bobby texted me, asked me to send pictures and scheduled the job. That was simple. Also the crew was friendly and accepted some chips and sodas I bought for them. I would recommend Pristine as your landscape partner.
Thank you Miguel! Even though it was a small job we strive to treat each project with the upmost integrity and care. Thanks for being such a pleasure to work with!
They are always professional, courteous and accommodating
Thank you Tonia! We appreciate you and your business
Shrub removal was done effectively and quickly!
Thank you! Our pleasure to be of service to you and your husband and your new home!
I couldn't be happier with the service I've received. The team is always reliable, professional, and takes great pride in their work. My lawn has never looked better, with beautiful stripes, clean edges, and a freshly maintained appearance after every visit. The quality and attention to detail are second to none. Highly recommend this company to anyone looking for top-notch lawn care!
Thank you Kermit, it’s been a pleasure working at your beautiful home
Bobby and the crew were awesome. Turnaround time for a consult was fast, and after listening to our ideas, Bobby ran with it. The landscaping they did was fantastic - from general yard work to a beautiful mulch bed, a brand new patio and a new stone wall. The work was done quickly after all the plans were made, and everyone was professional, friendly and respectful of our time and property. Would definitely recommend their wide range of services and we will use again for any future projects!
Stephanie, thank you for the opportunity to bring your yard to life! We always love a customer who has great ideas and would love to work together again in the future if you ever need us!
My second season with Pristine and I’m extremely happy with thier work. The team is hardworking and enjoy what they accomplish as I see the little things they do to my property. I’m more than comfortable with asking them to remain my lawn care provider. Most importantly I found Pristine very competitive with pricing. I appreciate all the effort Bobby puts in to help his customers and looking forward to a lasting relationship.
Thank you Gary, we will let Bobby know about the kind words and we look forward to servicing you for years to come!
Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts