Customers frequently praise the punctuality, thoroughness, and professional communication of technicians during quarterly and bi-monthly home services. Positive feedback highlights clear explanations of findings, friendly office staff, and effective pest removal. However, some reviews criticize inconsistent service quality, with complaints about rushed appointments, missed appointments, and disputes regarding chemical application or business closure requirements.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
They listened to me. They loved my dog.
William With proactive is great. He goes over and beyond
Great service
I had my quarterly service today by Jyron. He was wonderful. He contacted me as he was about to be here, was very efficient and thorough. Very nice and answered all my questions with excellent understanding of his job. If I could, I’d request him every time. He was excellent! Thank you Jyron!
Service was amazing. Shayne was professional. The house looked great. They also removed any bee hives.
Chris did great job inside house, garage and outside in front yard and backyard. Thank you so much, Chris Kiran Shah
Thank you for the review.
Kevin is complete and careful. He gives full explinations of what he does and what he found. I couldn't be happier with the service he provides. I would also like to thank Mike in your office for his very timely response to my phone call to the office. AGAIN, ProActive has exceeded my expectations. Thank you.
Thanks for the feedback Mike! I’ll make sure to let Kevin’s and Mike know about this review!
Thank you, Max! Job well done.
Thank you for the kind words! We're glad to hear that Max provided you with excellent service. Your satisfaction means a lot to us!
Shea N. provided very thorough and professional services for our home today. Would like to request for her to be assigned to perform our Bi Monthly services from now on, if all possible.
Thank you for your kind words, Sandra! It's fantastic to hear that Shea provided thorough and professional service for your home. We'll certainly note your request for her to handle your future bi-monthly services. Your satisfaction is important to us, and we appreciate your feedback!
Great company. Highly recommend Jaron as a technician!!
Thank you for the fantastic review! We're delighted to hear you had a positive experience with our team. Jaron will be thrilled to know he made such a great impression. Your recommendation means a lot to us!