Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Pro Auto Care 4.9 out of 5 based on 781 reviews, with the owner responding to all feedback. Customers frequently praise the shop for its friendly staff, clean facilities, and efficient handling of services ranging from oil changes to major repairs. Many highlight clear communication, upfront pricing, and the availability of loaner vehicles. However, some lower-rated reviews criticize high diagnostic fees, perceived price markups on parts, and instances where issues were not resolved or customers felt pressured.
Data from Google, last updated October 29, 2026.
781 Google reviews we collected
Phrases our text analysis found in 611 written reviews
How often each topic comes up in the written reviews
We read 611 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“All of my questions were answered with thorough and knowledgeable explanations.”
“The service was thorough and prompt and the people were very friendly.”
“My company uses these guys for our fleet and they are always quick to get us scheduled and quick and efficient to get the work done!”
“Then they performed the service with no hitches, quickly and at a reasonable price.”
“This place is a rip off and wouldn’t recommend to anyone.”
“Everything was explained and all costs were quoted up front.”
“techs lied to my face or are incompetant.”
“I highly recommend Pro Auto Care for your automotive repair and service needs.”
“I strongly recommend getting a second opinion before approving expensive repairs here.”
“…mber his name, but one mechanic brought me into the shop so he could explain my brake issues to me, he didn’t talk to me like I was stupid; he took th…”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 781 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Fast fair priced. My family's mechanic. Mike and his team are awesome!
Thank you John
My company uses these guys for our fleet and they are always quick to get us scheduled and quick and efficient to get the work done! Could not ask for a better company to work with!
We are so grateful for your kind words! It is a pleasure partnering with your company to manage your fleet maintenance. Our team takes great pride in providing quick scheduling and efficient service to ensure your vehicles stay on the road without unnecessary downtime. Knowing that you couldn't ask for a better company to work with is the best feedback we could receive!
First time I’ve been to the shop. All staff Professional and polite. The shop Was clean. The repair was done in a timely manner.
Thank you so much for giving us a five-star rating! We are thrilled to hear that your first visit to our shop was such a success. It is wonderful to know that you found our team professional and polite, and that you were pleased with the cleanliness of our facility and the speed of your repair. We look forward to seeing you again the next time you need assistance!
Pro Care is awesome. They reminded a month before that it was about time for a service so that I could schedule it. Then they performed the service with no hitches, quickly and at a reasonable price. 10 out of 10 👍
Michael, thank you so much for the 5-star review. We appreciate you allowing us to replace the battery on your 2017 Ram 1500.
I have taken my vehicle and my wife's vehicle to them. We have always been very happy with their customer service and their repair work. I highly recommend Pro Auto Care for your automotive repair and service needs.
Thank you so much for the glowing recommendation! We are incredibly honored to be the go-to shop for both you and your wife. It is always our top priority to provide high-quality repairs paired with friendly service, so hearing that you have consistently walked away happy means the world to our team. We look forward to seeing you both next time you need us!
The service I received was exceptional. All of my questions were answered with thorough and knowledgeable explanations.
Thank you so much for the five-star rating! We are thrilled to hear that you had such a positive experience with us. Providing thorough and knowledgeable answers is something we strive for, so it is wonderful to know that our team was able to address all of your questions effectively. We truly appreciate your feedback and look forward to serving you again soon.
The service was thorough and prompt and the people were very friendly.
Thank you so much for the five-star rating! We are thrilled to hear that you enjoyed our prompt service and found our team to be friendly. Providing thorough care with a smile is exactly what we strive for, and your kind words mean the world to us. We look forward to seeing you again!
Service was great, staff was very friendly. The cleanliness of the garage stood out during my experience. I will return.
We are so glad to hear that you had such a positive experience with us! It is wonderful to know that our friendly staff and high standards of cleanliness made your visit stand out. We truly appreciate your kind words and look forward to welcoming you back the next time you need us.
Good place for service. They can do anything from oil changes to major repairs. Friendly staff. Update. Took my car in for a rattle in the rear. Turned out to be the muffler hitting on a metal plate. Pro Auto Care was able to repair the existing parts. My only cost was labor. Most shops would have said I needed a whole new exhaust system and cost me lots of money. Pro Auto Care proved to me today they are a reputable shop by fixing the issue instead of throwing lots of new parts at it and costing me lots of money. I will continue to use Pro Auto Care for all my repair needs. Went in for an oil change. Found out I needed new tires. They offered me two options. Name brand tires at name brand tires. Or a newer brand with affordable prices. I checked out the newer brand. Had very good reviews. Will be going back to get the newer brand.
Thank you, Joe! We really appreciate your kind words. Glad you found our team friendly and the service dependable—always here for anything from oil changes to big repairs!
We made an appointment, dropped off the car and all work was done in good time. Very friendly people. Everything was explained and all costs were quoted up front. We would recommend Pro Auto Care with confidence.
Thank you, Deborah! We really appreciate your kind words and are so glad everything was clear and timely. It's great to know you'd recommend us with confidence!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts