Pro Device Repair

Phone repair service · Sacramento, CA

4.9 ★★★★★ 527 Google reviews · 24 photos

97%five-star reviews

3%reviews answered by the owner

Nov 2026latest review

📞 Call (916) 841-7454 Request a call back Website ↗

Pro Device Repair at a glance

Customers frequently cite fast turnaround times, affordable pricing, and successful data recovery for various devices, including smartphones, laptops, and gaming consoles. Recurring themes include the ability to repair complex issues like water damage and micro soldering that other shops declined. However, some low-star reviews describe recurring repair failures where screens or parts detached shortly after service, along with complaints about inaccurate inventory information and unexpected closure times.

Google rating: 4.9 out of 5 from 527 reviews (97% five-star).
Reviews on this page: 527 Google reviews (247 with written comments, 7 with photos).
Owner responses: the business replied to 3% of reviews.
Most recent review: November 10, 2026.
Service: iPhone Screen Repair Service serving Sacramento, California.

Data from Google, last updated November 11, 2026.

Star ratings

527 Google reviews we collected

5 stars50997%
4 stars41%
3 stars20%
2 stars41%
1 star82%

Praise vs complaints

Phrases our text analysis found in 247 written reviews

Praise27497%
Complaints93%

Topic share

How often each topic comes up in the written reviews

Price & value6322%
Speed & response6222%
Staff & attitude5519%
Quality & results4717%
Would recommend4315%
Honesty & trust104%
Communication31%

What customers talk about

We read 247 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

“Great customer service, repair was done in an hour at a very reasonable price.”
“Additionally, I wish they offered more off-brand replacement options—screen repairs cost $100 to $150, which feels steep.”
“quality work, fast service, good price and solid customer service.”
“Very nice people and professional to fix your phone with them.”
“They did an excellent job fixing the the damage usb c port .”
“…slightly less than a replacement, unless the phone was significantly damaged, in which case the price difference was more noticeable.…”
“I’d highly recommend this store and I will definitely go back if any of my electronics break .”
“…etro a month ago they tried to fix it but it's still coming off SMH I wouldn't recommend this store at all to anyone.…”
“"Honestly, I can’t recommend Pro Device Repair enough.”
“They fixed my iPhone quick and the tech that fixed my phone took the time to explain and show me what he fixed.”

People customers mention

Mohammad 6 reviews
Noah 4 reviews
Pixel 3 reviews
Abdul 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 527 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention

Filter by topic — each topic is highlighted in the reviews in the same color

Roxxii

Review from Google · view on Google

★★★★★ Nov 10, 2026

They fixed my water damaged iPhone 13 Pro Max. Multiple chips were damaged but they fixed them all. These people are expert in micro soldering. Highly recommended.

Brian Camacho4 reviews

Review from Google · view on Google

★★★★★ Nov 9, 2026

I had a really good experience at this store. After hacking a difficult time looking for someone who does micro soldering to fix my steamdeck I finally found them. They did an excellent job fixing the the damage usb c port . I’d highly recommend this store and I will definitely go back if any of my electronics break .

Vicki Kelly1 review

Review from Google · view on Google

★★★★★ Oct 29, 2026

I got all the help I could get from this store. They helped me move from Android to iPhone with all my data safe and secure Highly recommended

Jimmie1 review

Review from Google · view on Google

★★★★★ Oct 28, 2026

I thought my phone was done but they remove many viruses from my phone. Now my phone works like a charm. They also helped me understand which apps effected my phone. Highly recommended for professional services.

Wendy Tew4 reviews

Review from Google · view on Google

★★★★★ Oct 16, 2026

I had a really great experience with Pro Device Repair. I originally sent my laptop to another company for data recovery, but unfortunately, they couldn’t fix it and sent it back to me, saying it wasn’t repairable. I was really worried because I had important personal data from my whole life saved on that laptop. Then my nephew recommended Pro Device Repair, so I decided to give them a try. After about two weeks, they called me with the great news that my laptop was fixed and my data was recovered! I was so relieved and happy to get everything back. A big thank you to Mohammad for his knowledge, skills, and hard work. He really knows what he’s doing, and I’m very grateful for what he did for me. I highly recommend Pro Device Repair to anyone who needs laptop repair or data recovery. I wish I had found them sooner! Don’t give up before giving these guys a chance. They did an amazing job!