Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Pro Gen Roof Repair & Installation logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Pro Gen Roof Repair & Installation

Fort Lee, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 14 skylight installation services · 5.0★ from 217 Google reviews

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Report card

Percentile vs other skylight installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro Gen Roof Repair & Installation is better than 98% of skylight installation services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro Gen Roof Repair & Installation is better than 97% of skylight installation services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro Gen Roof Repair & Installation is better than —% of skylight installation services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro Gen Roof Repair & Installation is better than 100% of skylight installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro Gen Roof Repair & Installation is better than 100% of skylight installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro Gen Roof Repair & Installation is better than —% of skylight installation services.–
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Reviews for your job

Customers hired Pro Gen Roof Repair & Installation for 8 kinds of job.

Pro Gen Roof Repair & Installation for deck remodeling

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Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$12,000–14,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 99/100.How Job match is calculatedBuilt only from reviews Google tagged “Deck remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Deck remodeling”

Christopher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

I have been looking to remodel my deck for a couple of months and I couldn’t find a company that I liked. One of my friends recommended me Pro Gen Roof Repair & Installation and I am very satisfied with their work. Quick, reliable and very responsive.

Deck remodeling
Samar5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very good job on my deck!

Paid $1–2,000Reasonable priceDeck remodeling
VisarLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I recently hired Pro Gen Construction NJ to build a brand-new deck for my home, and I couldn’t be happier with the results. From start to finish, this company was professional, reliable, and incredibly skilled. They showed up on time every day, walked me through every step of the process, and made sure I understood…

Great priceDeck installationDeck remodelingRemodeling
LaneLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Pro Gen replaced my ugly old wood porch with beautiful new Trex materials. From the first time I called, Glori was a total professional. He helped me understand my options and gave me a very reasonable price. Glori coordinated the work schedule to accommodate other work being done on my house. His team showed up on…

Customer photo from Lane's reviewCustomer photo from Lane's review
Paid $12,000–14,000Great priceDeck remodeling
DanDBambi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $10,000–15,000Great priceDeck installationGutter repairsDeck remodeling
Daniel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Great priceDeck installationDeck remodeling

Price

$5.7k+77% vs typical skylight installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 83%Reasonable 17%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Gutter repairs10$371–$2.9k
Deck installation10—
Roof installation7$7.5k–$21k
Deck remodeling6—
Roof repair6$539–$6.3k
Cracks, settlement, & leaks2—
Remodeling2—
Roof repair for storm & wind damage2$371–$5.7k

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