Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Pro Gen Roof Repair & Installation logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Pro Gen Roof Repair & Installation

Fort Lee, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 14 skylight installation services · 5.0★ from 217 Google reviews

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Report card

Percentile vs other skylight installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro Gen Roof Repair & Installation is better than 98% of skylight installation services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro Gen Roof Repair & Installation is better than 97% of skylight installation services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pro Gen Roof Repair & Installation is better than —% of skylight installation services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro Gen Roof Repair & Installation is better than 100% of skylight installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro Gen Roof Repair & Installation is better than 100% of skylight installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pro Gen Roof Repair & Installation is better than —% of skylight installation services.–
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Reviews for your job

Customers hired Pro Gen Roof Repair & Installation for 8 kinds of job.

Pro Gen Roof Repair & Installation for gutter repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–5,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$371–$2.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Gutter repairs”

Gregory1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

I had a great experience with this roofing company. The team did an excellent job cleaning and repairing the gutters and making sure everything was properly covered and secured. They were professional, courteous, and took the time to make sure the work was done correctly. I really appreciate his hard work and…

Gutter repairs
veton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Glori and his team were very responsive and great. I needed some work on my gutters and I am very happy with the results. Great job Pro Gen Roof Repair & Installation

Gutter repairs
Ernie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Awesome service!

Paid $15,000–20,000Great priceGutter repairs
Erni5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service! The guys were helpful and delivered service efficiently.

Paid $5,000–10,000Reasonable priceGutter repairs
Andre2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fixed my chimney and repaired my roofing tiles to be weather proof and also cleaned my gutters. Very helpful workers and very kind

Paid $10,000–15,000Great priceGutter repairsRoof repair
Christian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great services and prices

Paid $1–5,000Great priceGutter repairs
Talha12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service. Great prices.

Paid $1–5,000Great priceGutter repairs
Erisner2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

amazing job, won’t ever break again

Paid $1–5,000Great priceGutter repairsCracks, settlement, & leaks
Jolie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

After some heavy rain, the roof was leaking and we had water damage by the front entrance and inside the house. The repair estimate was very detailed and the price was reasonable. The Pro Gen team fixed the leaking roof and the damaged gutters within a day. They also show before and after photos. They're…

Great priceGutter repairsRoof repair for storm & wind damage
DanDBambi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $10,000–15,000Great priceDeck installationGutter repairsDeck remodeling

Price

$5.7k+77% vs typical skylight installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 83%Reasonable 17%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Gutter repairs10$371–$2.9k
Deck installation10—
Roof installation7$7.5k–$21k
Deck remodeling6—
Roof repair6$539–$6.3k
Cracks, settlement, & leaks2—
Remodeling2—
Roof repair for storm & wind damage2$371–$5.7k

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