PRO General Mechanic (Mobile) logo

PRO General Mechanic (Mobile)

4.9 ★★★★★ · 64 Google reviews · 7 photos
Mechanic · El Paso, TX

PRO General Mechanic (Mobile) at a glance

Google reviewers rate PRO General Mechanic (Mobile) 4.9 out of 5 based on 64 reviews, with the owner responding to 53 percent of feedback. Customers frequently cite punctuality, clear communication, and reasonable pricing for services like battery replacements, diagnostics, and engine repairs. While most praise the mobile convenience and thorough explanations, two low-star reviews allege overcharging, false diagnostics, and unresponsiveness regarding scheduled appointments.

  • Google rating: 4.9 out of 5 from 64 reviews (94% five-star).
  • Reviews on this page: 64 Google reviews (58 with written comments).
  • Owner responses: the business replied to 53% of reviews.
  • Most recent review: October 10, 2026.
  • Service: Mobile Auto Mechanic serving El Paso, Texas.

Data from Google, last updated October 26, 2026.

Photos

Customer reviews

4.9
★★★★★
64 reviews on Google
5★60
4★3
3★0
2★0
1★1

Reviews from Google, shown as published (original wording, unedited).

Mari Miski3 reviews
★★★★★

Mr.Romo is a very professional mechanic, he did excellent work in in my vehicle. He uses his time wisely, very punctual and very respectful mechanic. Very well experienced in everything I asked in regards to my car. He 100% knows his job, I highly recommend Mr.Romo without a doubt.

  • Price assessment: Reasonable price
Review from Google · view on Google
Kyle TurnerLocal Guide · 21 reviews
★★★★★

Came to our home and fixed our window not going up! Quick and easy! Will be a returning customer

Review from Google · view on Google
Sarah Harris1 review
★★★★★

Came to the house for a diagnostic, found the issue quickly and explained the process to fix with cost. Super reasonable, fast, and professional. Would highly recommend.

Review from Google · view on Google
Maribel Frias2 reviews
★★★★★

I called him to help me exchange my battery on a Dodge. He didi it, gave me a diagnostics, and even helped me replace the coolant hose all at a reasonable price. He even gave me a list of what maintenance my car needs and put it from the most urgent to the least. Will for sure call him again, he was efficient and willing to help me out. 10/10 service I even recommended him to a friend and my friend got helped out fast and had his car start working again!

  • Price assessment: Reasonable price
Review from Google · view on Google
Jose Nevarez3 reviews
★★★★★

Sent him a message at night and he came that same night. By the next day it was fixed. My car had a leak and was overheating and he showed me why and what i needed. Very knowledgeable and fast.

Review from Google · view on Google
Shane Raleigh4 reviews
★★★★★

Amazing experience, explained everything thoroughly. I was stumped and didn’t know what to do and they helped get my car running in under 2 hours. Very nice and respectful

  • Price assessment: Great price
Review from Google · view on Google
Fernanda HW3 reviews
★★★★★

Excelente mecánico, honesto y responsable. Lo elegí como mi mecánico de confianza, ya que todos los trabajos han estado bien hechos y hasta la fecha no me a fallado ninguno. Acertando en todos los diagnósticos. Sus precios suelen ser altos pero vale muchísimo la pena. Yo lo recomiendo.

  • Price assessment: Reasonable price
Response from the owner · 2 months ago

Gracias por confiar en nosotros, procuramos ser claros siempre en costos y opciones, para que tenga el mejor servicio. Seguimos a la orden! Un Gusto atenderle!

Review from Google · view on Google
Andres Lagunas3 reviews
★★★★★

Very professional and highly recommended! Jose and Alvaro were extremely knowledgeable and professional from start to finish. They took the time to properly diagnose the issue, explain what needed to be done, and make sure the repair was completed correctly. They replaced the part properly and kept everything clean and organized throughout the entire process. They also had to correct and clean up the mess left behind by a previous mechanic’s work, and they took the extra time to make sure everything was done right. You can tell Jose and Alvaro take pride in their work and genuinely care about providing quality service. Their diagnostic skills, professionalism, cleanliness, and attention to detail really stood out. I would definitely recommend Jose and Alvaro to anyone looking for honest, trustworthy, and professional mechanics.

Review from Google · view on Google
Caylee Ledbetter1 review
★★★★★

I can't recommend this mechanic enough. My water pump and thermostat housing needed to be replaced, and they got everything done the very same day. As a young lady who doesn’t know much about cars they were super honest and explained everything thoroughly, they stayed after midnight to make sure the repairs were done right and that my vehicle was running perfectly before they left. It's hard to find that level of commitment and customer service these days. Honest, hardworking, and willing to go the extra mile. I'll definitely be using them for any future repairs and highly recommend them to anyone looking for a trustworthy mechanic.

  • Price assessment: Great price
Review from Google · view on Google
Mario Cota2 reviews
★★★★★

Mobile Mechanic was super helpful and explained well what the problem was and fixed it right away. Highly recommend to anyone looking for a mechanic on the go.

Review from Google · view on Google

PRO General Mechanic (Mobile) on Google Maps →

Business details