Garage door supplier · Vista, CA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%98+14.9Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 22 door repair servicesiPosition by Experts Score among all companies we track in this category. · better than 86%
5.0★★★★★120 Google reviews · 23 photos
99%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently highlight punctual arrivals, same-day availability, and clear communication regarding repairs and costs. Technicians are described as thorough in explaining issues, demonstrating necessary fixes, and leaving work areas clean after services like spring replacement, motor installation, and full door replacement. Reviewers note fair pricing and professional conduct, with no recurring criticisms evident in the provided excerpts.
Google rating: 5.0 out of 5 from 120 reviews (99% five-star).
Reviews on this page: 120 Google reviews (115 with written comments, 3 with photos).
Owner responses: the business replied to 5% of reviews.
Most recent review: October 24, 2026.
Service: Door Repair Service serving Vista, California.
Data from Google, last updated October 25, 2026.
Score profile vs other door repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Pro Tech Garage Door ServiceDoor Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pro Tech Garage Door Service: 99/100 on this factor. Category median: 96.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pro Tech Garage Door Service: 99/100 on this factor. Category median: 97.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pro Tech Garage Door Service: 98/100 on this factor. Category median: 99.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pro Tech Garage Door Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
120 Google reviews we collected
5.0of 5
5 stars11999%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 115 written reviews
99%praise
Praise29499%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price732%
Reasonable1464%
Overpriced00%
Not sure15%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5820%
Speed & response5017%
Quality & results4916%
Price & value4515%
Would recommend4214%
Communication3211%
Honesty & trust217%
What customers talk about
We read 115 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Daniel was courteous, knowledgeable, and performed maintenance on my garage door quickly, and very thoroughly.”
“Sam was also very responsive and easy to work with when discussing what exactly needed to be fixed with my garage door and provided a very fair quote.”
“Daniel did a fantastic job of replacing my broken garage door and motor!”
“He was patient explaining everything in details about the product and operation and charged a fair price for the garage door opener and labor.”
“We would definitely recommend Pro Tech for garage door related jobs.”
“He explain eveything in detail as he work - absolutely great.”
“Daniel was very thorough and professional and reliable.”
People customers mention
Sam39 reviews
Daniel7 reviews
Tim6 reviews
Mario4 reviews
Doors3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Aaron3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 18 hours ago★★★★★
Daniel did a fantastic job of replacing my broken garage door and motor! Also really appreciate him coming to do the work on an off day. Sam was also very responsive and easy to work with when discussing what exactly needed to be fixed with my garage door and provided a very fair quote. Would highly recommend working with them again!
Reasonable price
EDWARD17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
The technician, Daniel Was extremely conscientious and thorough. He explain eveything in detail as he work - absolutely great. Will use them if needed in the further.
Great price
Kaseem5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Technician was able to quickly identify the problem and fixed the issue within 10 min excellent service.
Great price
Dennis2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Got an appointment in two hours and Dan was right on time. Did a great job and was very professional. I have used Pro Tech in the past because of their knowledge and service.
Reasonable price
ferdinand4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Service date- 10/13/2026. Great Experience!!! Daniel was courteous, knowledgeable, and performed maintenance on my garage door quickly, and very thoroughly. He explained what was done, checked all components thoroughly, and left the work area clean. I appreciate the great service and attention to detail.
Michael4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Daniel was very professional and explained everything that needed to be repaired. Excellent job!!!
Daniel did a fantastic job of replacing my broken garage door and motor! Also really appreciate him coming to do the work on an off day. Sam was also very responsive and easy to work with when discussing what exactly needed to be fixed with my garage door and provided a very fair quote. Would highly recommend working with them again!
Price assessment: Reasonable price
EDWARD EDMONDS17 reviewsiTotal number of Google reviews EDWARD has written across all businesses on Google Maps, not just this one.
The technician, Daniel Was extremely conscientious and thorough. He explain eveything in detail as he work - absolutely great. Will use them if needed in the further.
Price assessment: Great price
Kaseem Simmonds5 reviewsiTotal number of Google reviews Kaseem has written across all businesses on Google Maps, not just this one.
Got an appointment in two hours and Dan was right on time. Did a great job and was very professional. I have used Pro Tech in the past because of their knowledge and service.
Price assessment: Reasonable price
Carolyn11 reviewsiTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Service date- 10/13/2026. Great Experience!!! Daniel was courteous, knowledgeable, and performed maintenance on my garage door quickly, and very thoroughly. He explained what was done, checked all components thoroughly, and left the work area clean. I appreciate the great service and attention to detail.
Michael Hahn4 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Daniel was on time and explained everything perfectly from the cost to the installation. When he was done the door worked perfectly and he cleaned everything up before he left. Couldn’t ask for a more professional installation. Thank you!
Erich Roedel6 reviewsiTotal number of Google reviews Erich has written across all businesses on Google Maps, not just this one.
Daniel did a great job. He was patient explaining everything in details about the product and operation and charged a fair price for the garage door opener and labor. We would definitely recommend Pro Tech for garage door related jobs.
Price assessment: Reasonable price
Gary McCook2 reviewsiTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
We had a great experience with Pro Tech Garage doors. Sam helped us choose design and color and was hands on and performed the work when he said he would. I highly recommend his company.
