Pro-Techs Carpet, Tile and Upholstery Cleaning Services LLC at a glance
Google reviewers rate this Gautier, MS cleaning service 4.8 out of 5 based on 48 reviews. Customers frequently praise the company for punctuality, professional communication, and reasonable pricing for carpet, tile, and upholstery services. Recurring themes include effective stain removal, efficient scheduling, and thorough attention to detail. One low-star review criticized the business for missing an appointment and failing to return phone calls.
Google rating: 4.8 out of 5 from 48 reviews (96% five-star).
Reviews on this page: 48 Google reviews (43 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 29, 2026.
Service: Grout Cleaning Service serving Gautier, Mississippi.
Data from Google, last updated November 6, 2026.
Star ratings
48 Google reviews we collected
4.8of 5
5 stars4696%
4 stars00%
3 stars00%
2 stars00%
1 star24%
Praise vs complaints
Phrases our text analysis found in 43 written reviews
99%praise
Praise10099%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2828%
Would recommend2222%
Staff & attitude2121%
Price & value1515%
Speed & response1212%
Honesty & trust22%
Communication11%
What customers talk about
We read 43 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He arrived on time, was professional, worked efficiently, and provided excellent service from start to finish.”
“I truly appreciated how responsive, accommodating, and professional he was from the very first phone call.”
“Jonathan was very friendly and professional, and provided a great value for his carpet cleaning services.”
“My stains were removed and he was both timely and very professional!”
“If you’re looking for someone who is responsive, reliable, professional, and takes pride in the quality of their work, I definitely recommend Pro-Techs!”
“…To Buy A New Mattress, But I Called Jonathan & He Was Very Good With Communicating & Even Better At His Job !…”
People customers mention
Jonathan3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I HIGHLY recommend Pro-Techs Carpet, Tile & Upholstery Cleaning Services! I called on a Tuesday, and he was able to get me scheduled that same week. He initially offered Thursday, but I had a conflict, so he came Friday morning instead. I truly appreciated how responsive, accommodating, and professional he was from the very first phone call.
I had my 5-year-old cream/off-white sectional cleaned, including the cushions and pillows, and WOW — what a difference! I knew my sectional needed a good deep cleaning, but I didn’t realize just how much it had picked up over the years until I saw the difference afterward. The pillows especially looked noticeably brighter and fresher. Of course, after five years of everyday use, there is some normal wear and tear, but the cleaning made such a huge difference in the overall appearance.
He arrived on time, was professional, worked efficiently, and provided excellent service from start to finish. I’m extremely pleased with the results, and I love that my sectional feels fresh and clean again without having to replace a perfectly good piece of furniture.
If you’re looking for someone who is responsive, reliable, professional, and takes pride in the quality of their work, I definitely recommend Pro-Techs! I would absolutely use their services again.
Thank you for bringing my sectional back to life! 🙌🏽✨
Services: Upholstery cleaning
Response from the owner · 2 weeks ago
Thank you, Christine! I’m glad we could find a time that worked for you and get your sectional, cushions, and pillows looking brighter and feeling fresh again. Helping you keep enjoying a piece of furniture you love is one of the most rewarding parts of upholstery cleaning. I take pride in showing up on time, communicating clearly, and giving each job the attention it deserves, so your kind words mean a lot. Thank you for choosing Pro-Techs and recommending my small business to others here on the Mississippi Gulf Coast. I’d be happy to help whenever you need another cleaning!
J
Jeffrey McGahee7 reviewsiTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
An excellent service provided by a local business. The carpets were very very much in need of a cleaning and Protech did a professional job well below the nearest national competitors. Use this company. You won’t regret it!
Price assessment: Great price
Price: $200–250
Services: Carpet steam cleaning
Response from the owner · 4 weeks ago
Thank you, Jeffrey! I appreciate you choosing Pro-Techs for your carpet cleaning in Gautier, Mississippi, and taking the time to leave a five-star review. As a local owner-operator, I take pride in giving each job the time and attention it deserves. Your support means a lot to my small business, and I’d be happy to take care of your carpets again whenever you need me!
— Johnathan, Owner
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Christina SaewertLocal Guide · 35 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
I am blown away! I have 4 dogs and I just knew I would have to buy new carpet. But, I decided to have my carpet professionally cleaned first. Jonathan did an amazing job! My stains were removed and he was both timely and very professional! I highly recommend!
Response from the owner · a month ago
Thank you so much, Christina! I’m glad you gave me the chance to clean your carpets before replacing them. Hearing how happy you are with the results makes my day! I appreciate you choosing Pro-Techs for your carpet cleaning and taking the time to leave such a kind review. I’d be happy to help again whenever you need me!
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Christina Holland8 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Jonathan was very friendly and professional, and provided a great value for his carpet cleaning services. He was able to determine which type of treatments the carpet needed and was efficient at getting it done. Thank you!
Price assessment: Reasonable price
Price: $200–250
Services: General carpet cleaning
Response from the owner · a month ago
Thank you, Christina! I really appreciate the kind words and am glad you felt the service was a great value. Thanks for choosing Pro-Techs for your carpet cleaning in Ocean Springs. It was a pleasure working with you, and I’d be happy to help again whenever you need me!
L
Larry Posey3 reviewsiTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
I recommend Pro-Techs for all Carpet, Tile and Upholstery Care. I have been using him for years. He is very professional and reliable. He do amazing work. Thanks Pro-Techs Carpet for years of cleaning my home.
Price assessment: Reasonable price
Price: $150–200
Services: Carpet steam cleaning
Response from the owner · 2 months ago
Larry, thank you for the kind words and for trusting me with your carpet, tile, and upholstery cleaning over the years. Your continued support truly means a lot to me. It’s always a pleasure helping keep your home looking its best. I really appreciate your recommendation and look forward to helping you again!
M
Mike Robertson6 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Fast appointment and excellent carpet cleaning and pet stain removal at my Biloxi home. Very personable and professional! Highly recommend!
Response from the owner · 2 months ago
Hi Mike, thank you so much for the 5-star review! We are thrilled to hear you were completely satisfied with the carpet cleaning and pet stain removal at your home in Biloxi. Providing fast, professional service across the Gulf Coast is exactly what we strive for here at Pro-Techs. We truly appreciate your high recommendation!
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Darienne Lowery5 reviewsiTotal number of Google reviews Darienne has written across all businesses on Google Maps, not just this one.
Johnathan did a great job cleaning our sectional and area rug. He was considerate of our surrounding furniture and flooring. His service was prompt and timely. Will definitely be using him again for any future needs
Price assessment: Great price
Price: $250–300
Services: Upholstery cleaning, Area rug cleaning
Response from the owner · 2 months ago
Hi Darienne, thank you for the fantastic review! It was a pleasure cleaning your sectional and area rug right here in Ocean Springs. Being prompt and treating your home with the utmost care is always my top priority. I'm so glad you were happy with the upholstery and rug cleaning results, and I look forward to helping you with any of your future needs!
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Emily Fitzpatrick2 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Hi Emily, thank you for the glowing review! We are thrilled to hear that your large rugs and kids' couch are looking brand new again. Working efficiently and getting those tough spots out is what our hot water extraction does best for homes across Gulfport. Thank you for trusting us with your upholstery!
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Grace Ross5 reviewsiTotal number of Google reviews Grace has written across all businesses on Google Maps, not just this one.
I have 2 dogs and kids so you can imagine the build up on my couch! My couch looks amazing!! Super professional and was able to get me in that week! Definitely worth every penny my couch looks great and all the stains and pet smells GONE!
Price assessment: Great price
Price: $250–300
Services: Upholstery cleaning
Response from the owner · 2 months ago
Hi Grace, thank you so much for this amazing review! We completely understand how kids and pets can be tough on furniture, and we are so happy we could eliminate those stains and pet odors for you at your home in D'Iberville. Getting you scheduled quickly and delivering professional upholstery cleaning results is our standard. We are so glad your couch looks amazing again!
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john fonteLocal Guide · 15 reviewsiTotal number of Google reviews john has written across all businesses on Google Maps, not just this one.
Did an amazing job on our couch and our large area rug. Very professional came on time, was fast and efficient.
Response from the owner · 7 months ago
Hi John, thank you so much for the 5-star review! We're thrilled to hear you were completely satisfied with the couch upholstery cleaning and large area rug cleaning we completed for you in Biloxi. At ProTechs Carpet Cleaning, we always strive to be prompt, professional, and efficient for our customers. We truly appreciate your business and look forward to helping you with any future cleaning needs!
