ProActive Pest Management

Ever since greenix bought acquired proactive, service has gone down the drain. They never answer the phone or respond to emails. We have told them 10 times we are not available weekdays and they always show up when we tell them not to. It is obvious they do not use the same treatment as proactive did. Since the acquisition, the amount of spiders and bugs around the house is crazy. It’s a joke and waste of money Ever since Greenix bought Proactive, service has gone down the drain. They never answer the phone or respond to emails. We have told them 10 times we are not available on weekdays, and they always show up when we tell them not to. It is obvious they do not use the same treatment as Proactive did. Since the acquisition, the amount of spiders and bugs around the house is crazy. It’s a joke and a waste of money. We were customers of proactive for years and years and never had a bug problem. I mean never ever had an issue. Since the acquisition the amount of bugs is absolutely noticeable. Can almost pinpoint the acquisition date.

Poor communication and follow through: We called them to come trap a groundhog for us. They did not explain how their pricing worked and charged us an additional two times (after the initial fee) without informing us or getting consent to store our card details on file. They broke the lattice around our deck while removing their live trap. They failed to come when they said they would and we had to call twice to get someone out to collect the trap. We are new home owners and were looking on some guidance on how to deal with groundhogs and prevent this from being an issue again, but the person who came out was very abrupt and didn't give any advice, just placed a trap and left. They also didn't ask any questions about the situation and ended up placing the trap in a location that did not work. We waited a month with no luck and finally moved the trap ourselves and caught the groundhog within a day. We will never use this company again.

Proactive Pest was fantastic from 2019 through the Greenix buy out in March 2025. Since it's become Greenix all the usual guys I've worked with are gone, they take forever to come out if there is an emergency now, and they can't keep their calendar straight for services. Mosquito services should be once a month, worked like a charm when it was Proactive, but Greenix were trying to schedule it every 10 days, then when I asked for them to stop until a specific date, they never came back. I'm currently looking for a new pest service.

Luis P. recently came out for an interior treatment. He was very thorough and made sure he addressed all problem areas. Would definitely recommend requesting him for your next service!

Luis did a magnification job! He was very polite and did an amazing job bug proofing my house! I was more than happy and hope to get him back next time!

After a less than great experience with a national chain, I decided to try a local firm. ProActive did not disappoint. From the customer service, to the quick service for ants in my kitchen, to the knowledgable technician, they are top notch. Thank you!

Brian was my first and favorite technician from ProActive Pest. Always friendly, knowledgeable, and thorough. It’s great when he comes by, he always goes above and beyond.

• Positive: Quality, Professionalism, Value
• Services: Hornet & wasp extermination, Spider extermination, General pest inspection, Mosquito extermination, Bug & insect extermination, Ant extermination

He did a great job!

Raymond was outstanding! Super knowledgeable, and friendly. It is nice when you can count on folks to provide good service, and when answering any questions/concerns it's like chatting with a friend. Thank you Raymond!

Friendly, courteous, and explained what he was doing and why. Two thumbs up