Google reviewers rate Procare Carpet & Upholstery Cleaning five stars based on 117 reviews, noting the owner responds to 91% of comments. Customers frequently describe the service as punctual, professional, and thorough, with effective results for carpets, upholstery, and stain removal. Recurring themes include reasonable pricing, clear communication, and flexibility regarding scheduling. The provided excerpts contain no low-star reviews, so no common criticism is identified.
Google rating: 5.0 out of 5 from 117 reviews (100% five-star).
Reviews on this page: 117 Google reviews (106 with written comments, 3 with photos).
Owner responses: the business replied to 91% of reviews.
Reviews from Google, shown as published (original wording, unedited).
MV
Michael Vaughan4 reviews
★★★★★
I wanted to take a moment to share my experience with Dave from ProCare. Dave did an outstanding job removing pet vomit from our brand new carpets, and I couldn’t be more impressed. His knowledge and professionalism truly stood out, and the price for the service was very reasonable.
What really made the experience exceptional was how clean and courteous Dave was throughout the process. He took care to use shoe coverings and put up door and wall protectors, ensuring our home stayed spotless and protected. It’s clear that Dave takes pride in their work and values their customers.
I will be scheduling annual carpet maintenance with Dave and ProCare moving forward. If you’re looking for reliable and thorough carpet care, I highly recommend reaching out to them
Response from the owner · 3 months ago
Thank you so much for taking the time to share your experience Michael! Professionalism, thorough care, and fair pricing are top priorities at Procare Carpet & Upholstery Cleaning. We appreciate your high recommendation and can't wait to work with you again in the future!
David was easy to reach and has very reasonable prices. My off white playroom carpet was a hot mess express and he brought it back! He was quick and thorough and the house smelt great after!!
Highly recommend!
What did I have done? 6 rooms and a carpeted stairway steam cleaned.
Response from the owner · 9 months ago
Thank you so much for your 5-star review Dawnie! We truly appreciate your support.
Dave was perfect! He communicated with me before scheduled appointment and was very accommodating. He was friendly and punctual. My mother was very happy with the cleaning. Highly recommend!
Response from the owner · 11 months ago
Thank you, Carolanne, for sharing your experience. We will always strive to provide the best service and experience for every customer.
I had my couches cleaned today and I couldn’t be happier with the results! Dave was extremely professional, very personable, and made the whole experience easy and stress-free. The attention to detail was excellent, and my couches look brand new again. I truly appreciate the quality of service and would highly recommend Procare to anyone looking for top-notch couch cleaning. Excellent service from start to finish!
Dave did a wonderful job cleaning my carpet! He was professional, punctual, and thorough with his work. I will definitely call him again in the future.
