Analyzing 8,555,4408.6M ReviewsFor 24,25324.3K Experts
Google reviewers rate ProDetect Mold Inspection of Burbank five stars based on 218 reviews, noting the company responds to 99% of feedback. Customers describe the mold inspections as thorough, highlighting clear communication, punctuality, and honest assessments of humidity and drainage issues. The service is valued for providing detailed documentation and practical guidance for property maintenance, with no recurring criticisms identified in the provided excerpts.
Data from Google, last updated November 5, 2026.
218 Google reviews we collected
Phrases our text analysis found in 210 written reviews
How often each topic comes up in the written reviews
We read 210 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The specialist listened to our concerns and explained several options.”
“The consultation was incredibly helpful because we weren't sure what steps to take first.”
“The technician was thorough without being overly complicated.”
“Better to catch it before the cabinet gets damaged.”
“We never felt pressured into making a quick decision.”
“They found moisture behind the wall from a slow leak.”
“The service was very reliable and well-managed, with a strong focus on professionalism and customer understanding.”
“We wanted to be sure the area was in reasonable condition before covering it again.”
“Definitely recommend.”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 218 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The review of the exterior drainage pattern was particularly useful for our property. We had noticed dampness indoors after heavy rain but couldn't connect the two issues. The assessment helped us understand how water movement around the building could be relevant.
The consultation was incredibly helpful because we weren't sure what steps to take first. The specialist listened to our concerns and explained several options. We never felt pressured into making a quick decision.
I liked the attention to small humidity differences between rooms. The inspection showed that one area was behaving differently from the rest of the property, which helped explain some of our concerns. Having those conditions documented made the situation easier to understand.
You looked into your concerns instead of letting them sit. Finding that one room was out of step with the rest of the house gave you something solid to work from, and we're glad it made the picture clearer. Thanks for sharing this with us.
I appreciated receiving straightforward answers even when the answer wasn't exactly what I hoped to hear. The technician was honest without being negative. That kind of transparency is much more valuable to me than being told what I want to hear.
Thank you for taking the time to write this, Clara, and for being willing to hear the harder news without it souring the visit. Here at ProDetect Mold Inspection, we'd always rather tell it plainly so you can decide what to do next, so it means a lot that it landed that way. If anything comes up again, you know we're here.
The inspection helped us understand how exterior water movement could affect the lower level. Looking at the drainage path and foundation together provided useful context. The findings gave us practical information for future property maintenance.
Glad that one came together for you. Chase, water that moves along the outside of a house tends to find its way downstairs, so looking at the drainage and the foundation side by side makes a lot of sense. We hope the upkeep you have planned goes smoothly and keeps the lower level dry for years to come.
The inspection around the basement floor drain was valuable because that area had occasionally felt damp. The surrounding conditions were reviewed carefully, and the findings helped us understand whether the concern appeared localized.
You came away happy with how the visit went, and we're glad the answers around the floor drain gave you a clearer read. A spot that's been damp now and then is worth pinning down, and we hope that corner stays dry from here on out, Sienna.
The inspection helped us feel more confident about a recently purchased property. There were a few areas we wanted to understand before moving in, and the evaluation provided useful information. I appreciated the detailed observations and clear communication.
Caleb, thanks for letting us help you feel settled in your new property. Here at ProDetect Mold Inspection, we're glad the questions you had before moving in got answered. It means a lot to hear that we kept you in the loop along the way, and we hope the place feels like yours from here on.
The inspection gave us valuable information before closing up a repaired wall. We wanted to be sure the area was in reasonable condition before covering it again. Having an independent assessment made us feel much more comfortable moving forward.
Melanie, you were smart to call us before closing up that wall, and we're glad you trusted your gut on it. Taking a look before it was covered again was the right move, and it's good to hear the independent check gave you room to move forward with confidence. Thanks for taking the time to share this with us.
The inspection helped us understand some subtle changes in the basement after a season of heavy rain. The conditions were documented carefully, and we received useful guidance about what to monitor. It was reassuring to have a clear reference point.
Logan, the basement changes you noticed after that wet season are exactly the sort of thing that's easy to second-guess, so it means a lot that the visit gave you a clear starting point to watch from. Glad the guidance on what to keep an eye on was useful, and that it helped the whole thing feel steadier for you. Heavy rain can make a basement hard to read for a while, so we hope the next few months stay quiet and easy to track.
We had recently completed some repairs and wanted reassurance that everything had been addressed properly. The visit gave us a fresh perspective and helped us feel more confident about the work. The technician was thorough without being overly complicated.
Glad the visit gave you that fresh perspective, Owen, especially after all the work you'd just put into the place. Thanks for the kind words about our tech, and we're happy it left you feeling more confident about the repairs.
Analyzing 8,555,4408.6M ReviewsFor 24,25324.3K Experts