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ProDetect Mold Inspection of Calabasas

Home inspector · Simi Valley, CA · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%100+30.8Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 126 home inspectorsPosition by Experts Score among all companies we track in this category. · better than 85%
5.0 ★★★★★ 221 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Nov 2026latest review

ProDetect Mold Inspection of Calabasas at a glance

Customers report that the company provides thorough mold inspections covering both visible and hidden areas, such as behind walls, attics, and basements. Reviewers highlight clear communication, respectful treatment of the property, and detailed explanations regarding moisture sources and ventilation patterns. The service is noted for being punctual, organized, and focused on helpful assessment rather than sales pressure, with no common criticisms identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 221 reviews (100% five-star).
  • Reviews on this page: 212 Google reviews (206 with written comments, 1 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: November 1, 2026.
  • Service: Home Inspector serving Simi Valley, California.

Data from Google, last updated November 1, 2026.

Score profile vs other home inspectors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

Satisfaction100Reliability100Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 100 (median 98)Reliability: 100 (median 97)Momentum: 100 (median 100)
This companyHome Inspectors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ProDetect Mold Inspection of Calabasas: 100/100 on this factor. Category median: 98.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ProDetect Mold Inspection of Calabasas: 100/100 on this factor. Category median: 97.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ProDetect Mold Inspection of Calabasas: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 94.–
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Bar = this company · dark tick = category median.

Star ratings

212 Google reviews we collected

  • 5 stars212100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 206 written reviews

  • Praise15694%
  • Complaints106%

Topic share

How often each topic comes up in the written reviews

  • Communication5433%
  • Staff & attitude3823%
  • Quality & results2716%
  • Speed & response2414%
  • Honesty & trust138%
  • Would recommend64%
  • Price & value42%

What customers talk about

We read 206 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The technician listened to the background and considered the different uses.”
  • “The evaluation of the attic area near the roof penetration was helpful after a recent repair.”
  • “The team did a great job checking the wall surfaces around a previous leak.”
  • “It was reassuring to have a complete picture rather than just a quick opinion.”
    “The Mold Detection service located concealed moisture inside the ceiling where a slow plumbing seep had saturated the insulation.”
  • “They were courteous, transparent, and much more focused on helping than on making a sale.”
  • “I wouldn't hesitate to recommend them to family and friends.”
  • “ProDetect Mold Inspection’s $275 mold testing price is very fair for professional sampling and lab results.”

People customers mention

  • Sampling 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Mia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 hours ago★★★★★

The inspection helped us establish a baseline before beginning a major renovation. Knowing the existing conditions of the walls and lower-level areas gave us a useful reference point. I was glad we took the time to have the property evaluated beforehand.

MasonLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 14 hours ago★★★★★

The team did a great job checking the wall surfaces around a previous leak. I especially liked that they looked beyond the visible staining and considered whether moisture could have traveled behind the finished material. Their explanations were clear and helped me understand the situation much better.

Sierra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Learning about the difference between air samples and surface samples was an interesting part of the process.

GarrettLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Our property has been used as both a home and a workspace, so we weren't sure how that history would affect things. The technician listened to the background and considered the different uses. Their approach felt very tailored to the property.

Nolan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

I liked how the inspection included both obvious and less obvious areas. The evaluator didn't simply focus on the spot we had mentioned initially. That broader approach helped uncover useful information about the overall condition of the property.

Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I appreciated the assessment of the lower-level humidity because it changed with the weather. The inspection provided context around those fluctuations and helped us understand what patterns might be worth tracking. It was a very informative experience.

Photos

Customer reviews

5.0 ★★★★★ 221 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Mia Collins1 reviewTotal number of Google reviews Mia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The inspection helped us establish a baseline before beginning a major renovation. Knowing the existing conditions of the walls and lower-level areas gave us a useful reference point. I was glad we took the time to have the property evaluated beforehand.

Mason BrooksLocal Guide · 1 reviewTotal number of Google reviews Mason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The team did a great job checking the wall surfaces around a previous leak. I especially liked that they looked beyond the visible staining and considered whether moisture could have traveled behind the finished material. Their explanations were clear and helped me understand the situation much better.

Response from the owner · 10 hours ago

Glad the explanations made the situation easier to follow. Thanks for taking the time to write this, Mason, and for noticing that the moisture may have traveled behind the finished wall, not just the staining you could see. Hope the wall stays dry and any repairs go smoothly from here.

Sierra Bell1 reviewTotal number of Google reviews Sierra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Learning about the difference between air samples and surface samples was an interesting part of the process.

Response from the owner · 10 hours ago

Here at ProDetect Mold Inspection, we always enjoy walking people through how the different samples fit together, since it's not something most folks think about before a visit. Thanks so much, Sierra, for taking the time to write this.

Garrett AdamsLocal Guide · 2 reviewsTotal number of Google reviews Garrett has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our property has been used as both a home and a workspace, so we weren't sure how that history would affect things. The technician listened to the background and considered the different uses. Their approach felt very tailored to the property.

Response from the owner · 2 days ago

Garrett, a place that has been both a home and a workspace is a lot to keep in mind, and you were right to tell us that history before we got started. Here at ProDetect Mold Inspection, we appreciate you sharing the background, since knowing how the rooms were really used makes a real difference. Thanks for taking the time to write this, and we hope the building stays dry and comfortable for both.

Nolan Pierce2 reviewsTotal number of Google reviews Nolan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I liked how the inspection included both obvious and less obvious areas. The evaluator didn't simply focus on the spot we had mentioned initially. That broader approach helped uncover useful information about the overall condition of the property.

Response from the owner · 3 days ago

The spot you first asked about is only one part of a house, so it makes sense that the rest of the place was on your mind too. Nolan, we're glad the walk-through reached areas you hadn't thought to check, and thank you for taking the time to write this.

Jack Mitchell2 reviewsTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I appreciated the assessment of the lower-level humidity because it changed with the weather. The inspection provided context around those fluctuations and helped us understand what patterns might be worth tracking. It was a very informative experience.

Response from the owner · a week ago

Jack, the humidity on the lower level shifting with the weather is a good thing to have pinned down, and it sounds like the patterns gave you something real to keep an eye on. We're glad the walk-through helped it make sense.

Lucy Hall1 reviewTotal number of Google reviews Lucy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The evaluation of the attic area near the roof penetration was helpful after a recent repair. We wanted an updated view of the surrounding conditions, and the inspection provided useful documentation. It gave us confidence in planning the next stage.

Response from the owner · a week ago

The attic up by the roof penetration is a good place to start from once a repair is behind you, and we're glad the picture up there was clear enough to plan around. Here's hoping the rest of the work goes smoothly and the house stays dry through the season ahead, Lucy.

Cole Franklin2 reviewsTotal number of Google reviews Cole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I appreciated the look at the exterior wall below a gutter outlet. Water had occasionally collected there, and the inspection helped us understand the potential relationship with an indoor concern. The findings were useful for planning drainage improvements.

Response from the owner · a week ago

That gutter outlet spot deserves close attention. Seeing how that exterior wall might tie to the indoor concern gives you a solid head start on the drainage work. Thanks for sharing

Morgan Hayes2 reviewsTotal number of Google reviews Morgan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I appreciated how the inspection considered the whole room rather than only the spot where we noticed discoloration. Looking at nearby surfaces and environmental conditions provided much more context. The final explanation was clear and reassuring.

Response from the owner · 2 weeks ago

Glad that was useful to you. You noticed one spot, but the surfaces around it and the conditions in the room were part of the picture too

Finn Foster2 reviewsTotal number of Google reviews Finn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I liked the thoroughness of the property walkthrough. Areas that I would normally ignore were included, and the findings were explained in a way that made sense. It was reassuring to have a complete picture rather than just a quick opinion.

Response from the owner · 2 weeks ago

You took the time to write this out, and we appreciate it. Checking the spots people usually skip only helps if the explanations afterward make sense, so it's good to hear they landed with you. We're happy the areas you'd normally overlook got a look, and that the findings were clear enough to act on, Finn.

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