Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
Customers report that the inspection service is punctual, responsive, and professional, with clear communication throughout the process. Reviews highlight detailed assessments of moisture sources, exterior drainage, and building envelopes, noting that reports are easy to understand and practical for maintenance planning. The service is described as thorough, identifying subtle issues and connecting historical repairs to current conditions without being overly formal. No common criticisms appear in the provided excerpts, as all reviews are five stars.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Bar = this company · dark tick = category median.
218 Google reviews we collected
Phrases our text analysis found in 211 written reviews
How often each topic comes up in the written reviews
We read 211 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were very informative, answered all my questions, and made the entire process easy.”
“The inspection gave us helpful information about an older property with several previous repairs.”
“The technician explained the report thoroughly and helped us understand the next steps.”
“ProDetect was quick to respond and arrived promptly!”
“The Mold Detection service found hidden moisture under the laminate flooring where a cracked drain pipe had been leaking slowly.”
“The assessment was handled professionally and with genuine care.”
“Great experience and highly recommend!”
“They were very responsive, quoted a reasonable estimate, explained the process clearly and updated us every step of the way.”
praise complaint · found by our text analysis, Google review wording unchanged.
I liked the way the inspection considered both current conditions and previous repair history. Having that background taken into account made the findings feel much more relevant. It was reassuring to have someone look at the property as a whole rather than one isolated room.
I appreciated the attention given to the bathroom exhaust setup. We had noticed the room staying humid longer than expected, and the inspection helped identify ventilation as something worth reviewing. The advice was practical and easy to apply.
The inspection report was a useful reference for understanding the findings and considering next steps.
ProDetect was quick to respond and arrived promptly! They were very informative, answered all my questions, and made the entire process easy. Great experience and highly recommend!
I was interested in checking the condition of my attic because of some moisture concerns. The inspection covered areas that are easy to overlook during ordinary home maintenance.
I liked the detailed review of the exterior drainage near the side entrance. The inspection helped us understand how rainwater moved around that part of the property. The information was practical and useful for future maintenance.
5.0 ★★★★★ 225 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I liked the way the inspection considered both current conditions and previous repair history. Having that background taken into account made the findings feel much more relevant. It was reassuring to have someone look at the property as a whole rather than one isolated room.
I appreciated the attention given to the bathroom exhaust setup. We had noticed the room staying humid longer than expected, and the inspection helped identify ventilation as something worth reviewing. The advice was practical and easy to apply.
Emmett, glad that bathroom question finally has an answer. It's a relief when the cause turns out to be something you can actually work on, and ventilation is a good place to start.
The inspection report was a useful reference for understanding the findings and considering next steps.
Courtney, it means a lot to hear the report is helping you work out what the findings mean and what to do next. Clear answers are what people need at a time like this, so it's good to know ours are doing that for you. Thanks for sharing this with us, and best of luck with the next steps.
ProDetect was quick to respond and arrived promptly! They were very informative, answered all my questions, and made the entire process easy. Great experience and highly recommend!
Thanks for the kind words. It was good to work with you and to be able to help, and we're happy the quick response and the answers to your questions made the process feel easy, Emily.
I was interested in checking the condition of my attic because of some moisture concerns. The inspection covered areas that are easy to overlook during ordinary home maintenance.
Thank you for the review — we read every one, and we appreciate you taking the time.
I liked the detailed review of the exterior drainage near the side entrance. The inspection helped us understand how rainwater moved around that part of the property. The information was practical and useful for future maintenance.
Rebecca, you came to us about the side entrance, so it's good to know the answers gave you something to plan around. Thanks for taking the time to write this up, and we wish you an easy season ahead.
The inspection helped us document the property's condition before handing it over to a buyer. Having a clear record of moisture-related observations gave us peace of mind. The report was easy to understand and useful for our records.
The property's condition on paper before the handoff to a buyer is what you walked away with, and calling early instead of waiting was a decision you made on your own instincts. Thanks for the kind words about the report being easy to follow, and we're glad it's holding up in your records now. Wishing you a smooth closing.
The inspection gave us helpful information about an older property with several previous repairs. Rather than relying on outdated assumptions, we received a current assessment of the areas that concerned us. The report made it much easier to plan future work.
An older property with a few repairs already behind it can be hard to read, so it's good to hear the report gave you a solid place to start. Christian, we're happy the areas that concerned you got a fresh look, and that you have something firm to plan the next steps around. If anything comes up down the road, we're always here to help.
The inspection around the roof drainage points was useful after several heavy storms. We wanted to understand whether exterior water movement could be connected to an indoor concern. The observations gave us helpful information for future property maintenance.
Glad the roof drainage points gave you something concrete to work from after those storms, and we hope the fixes you plan for the property come together without much hassle. Thanks for taking the time to let us know it helped with your maintenance planning.
The inspection around the exterior hose connection was something I hadn't considered, but it made sense after we discussed the damp area inside. The surrounding conditions were checked carefully, and the findings gave us another possible moisture pathway to keep in mind.
Madison, glad we could look at the spot around the exterior hose connection with you, since it tied right into the damp area inside. Thanks for taking the time to write this up, and we hope the moisture pathway we flagged is easy for you to keep an eye on.
Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
