ProDetect Mold Inspection of Santa Paula logo

ProDetect Mold Inspection of Santa Paula

Home inspector · Simi Valley, CA · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%100+30.8Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 126 home inspectorsPosition by Experts Score among all companies we track in this category. · better than 86%
5.0 ★★★★★ 227 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Nov 2026latest review

ProDetect Mold Inspection of Santa Paula at a glance

Google reviewers rate ProDetect Mold Inspection of Santa Paula five stars based on 227 reviews, with the owner responding to all feedback. Customers frequently cite thorough evaluations of moisture sources in basements, attics, and plumbing areas, noting clear communication and practical recommendations. The service is described as organized, respectful of property interiors, and useful for documenting conditions before sales or repairs. No recurring criticisms appear in the provided excerpts, which exclusively feature positive feedback regarding the professionalism and clarity of the inspections.

  • Google rating: 5.0 out of 5 from 227 reviews (100% five-star).
  • Reviews on this page: 220 Google reviews (213 with written comments, 1 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: November 1, 2026.
  • Service: Home Inspector serving Simi Valley, California.

Data from Google, last updated November 1, 2026.

Score profile vs other home inspectors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

Satisfaction100Reliability100Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 100 (median 98)Reliability: 100 (median 97)Momentum: 100 (median 100)
This companyHome Inspectors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ProDetect Mold Inspection of Santa Paula: 100/100 on this factor. Category median: 98.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ProDetect Mold Inspection of Santa Paula: 100/100 on this factor. Category median: 97.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ProDetect Mold Inspection of Santa Paula: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 94.–
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Bar = this company · dark tick = category median.

Star ratings

220 Google reviews we collected

  • 5 stars220100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 213 written reviews

  • Praise12991%
  • Complaints129%

Topic share

How often each topic comes up in the written reviews

  • Communication5035%
  • Staff & attitude3424%
  • Quality & results2316%
  • Speed & response1913%
  • Honesty & trust75%
  • Price & value54%
  • Would recommend32%

What customers talk about

We read 213 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I appreciated the practical recommendations and clear communication.”
  • “The evaluation of moisture around the foundation was helpful for understanding possible water intrusion concerns.”
  • “The evaluation of the utility room was thorough and easy to follow.”
  • “I was impressed by how quickly the technician understood the layout and history of the property.”
    “Mold Inspection showed it was from a slow leak behind the shower.”
  • “I was mainly looking for someone who would give me an honest assessment without making the situation sound worse than it was.”
  • “I appreciated that the evaluation focused on finding a reasonable source instead of making assumptions.”
  • “Highly recommended professionals.”

People customers mention

  • Sampling 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Faith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 hours ago★★★★★

The assessment of the bathroom wall cavity was especially useful because the room had experienced a previous plumbing problem. It was reassuring to have the surrounding area reviewed instead of assuming everything was fine after the visible repair.

Ethan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 13 hours ago★★★★★

The attention to the sump-pump area was excellent because that part of the basement had always seemed slightly damp. The surrounding conditions were reviewed carefully, and the findings helped us understand what to watch during periods of heavy rainfall.

Melissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

The evaluation of moisture around the foundation was helpful for understanding possible water intrusion concerns.

Rachel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

It is reassuring to have potential mold concerns evaluated systematically rather than relying on guesswork.

Dylan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

The evaluation of the utility room was thorough and easy to follow. Several possible moisture sources were considered together, which helped us understand the environment better. I appreciated the practical recommendations and clear communication.

William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The inspection around the HVAC equipment was worthwhile because condensation had appeared near the system. The area was checked carefully, and the findings helped us understand what might be causing the moisture. The explanation was straightforward and practical.

Photos

Customer reviews

5.0 ★★★★★ 227 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Faith Richardson1 reviewTotal number of Google reviews Faith has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The assessment of the bathroom wall cavity was especially useful because the room had experienced a previous plumbing problem. It was reassuring to have the surrounding area reviewed instead of assuming everything was fine after the visible repair.

Ethan Brooks1 reviewTotal number of Google reviews Ethan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The attention to the sump-pump area was excellent because that part of the basement had always seemed slightly damp. The surrounding conditions were reviewed carefully, and the findings helped us understand what to watch during periods of heavy rainfall.

Response from the owner · 10 hours ago

That sump pump corner got a close look, and we're happy the findings gave you a clear sense of what to watch when the rain comes. Thanks for taking the time to write this, and here's hoping the next heavy storm passes without any surprises down there.

Melissa Wright1 reviewTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The evaluation of moisture around the foundation was helpful for understanding possible water intrusion concerns.

Response from the owner · 10 hours ago

Our inspectors checked the ground around your foundation, and we're glad that gave you something real to work with. Thanks for sharing that, Melissa, and we hope the months ahead keep your place dry from the ground up.

Rachel Coleman2 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It is reassuring to have potential mold concerns evaluated systematically rather than relying on guesswork.

Response from the owner · 10 hours ago

Rachel, that means a lot to hear. Sitting with a question about possible mold and no real answer is a hard place to be, so it's good to know you came away with something solid instead. We'd rather hand people facts they can act on than leave them wondering, and we hope the coming weeks feel a lot calmer for you.

Dylan Fletcher2 reviewsTotal number of Google reviews Dylan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The evaluation of the utility room was thorough and easy to follow. Several possible moisture sources were considered together, which helped us understand the environment better. I appreciated the practical recommendations and clear communication.

Response from the owner · 3 days ago

Dylan, thanks for the kind words about the utility room work. We were glad the findings helped you see the whole picture and that the recommendations were easy to act on. It means a lot to hear the communication landed well.

William Hayes2 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The inspection around the HVAC equipment was worthwhile because condensation had appeared near the system. The area was checked carefully, and the findings helped us understand what might be causing the moisture. The explanation was straightforward and practical.

Response from the owner · a week ago

Moisture showing up near an HVAC system is the kind of thing that's easy to worry about, so it's good to hear the findings gave you a clear sense of what was behind it. Thanks for letting us know how it all went. If anything else comes up around the system or elsewhere in the home, we're here to help you sort it out.

Samantha Moore2 reviewsTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The inspection of the exterior drainage around the rear wall was informative. We had never considered how water could collect in that particular area. The findings helped us better understand the relationship between outdoor conditions and indoor moisture.

Response from the owner · a week ago

Samantha, we're glad the look at the drainage around your rear wall helped you see how the yard and the inside of the house are connected. It's an easy spot to overlook, so we appreciate you taking the time to share how it went.

Daniel Sullivan2 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The inspection of the laundry-room wall was helpful after a previous overflow. The area was checked carefully before we started replacing damaged materials. Having actual observations made us feel more confident about the next stage of the repair.

Response from the owner · a week ago

Your laundry-room wall was checked before any replacement started, which is the order you want after an overflow. Daniel, we're glad the real observations gave you more confidence going into the next stage, and thanks for taking the time to share how it went with us. We hope the rest of the repair goes smoothly.

Sydney Parker2 reviewsTotal number of Google reviews Sydney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The inspection of the attic access area helped us understand a small discoloration we had noticed. The surrounding insulation and nearby surfaces were checked carefully. I appreciated having a clear explanation of what appeared significant and what could simply be monitored.

Response from the owner · 2 weeks ago

Sydney, thank you for taking the time to write this, and for pointing to the attic access area and that small discoloration you'd noticed. Knowing which spots needed attention and which could just be watched is the part we most hope people leave with, so it's good to hear it came through for you.

Tessa Wilson2 reviewsTotal number of Google reviews Tessa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The inspection helped us document a property's condition before transferring ownership. Having the moisture-related observations recorded gave us useful peace of mind. The report was straightforward and easy to share with the people involved in the transaction.

Response from the owner · 2 weeks ago

Tessa, it sounds like the report gave you a clear record to hand off right when the sale needed it, and that the moisture notes were something you could actually share with everyone involved. Thank you for taking the time to write this and for letting us be part of the transfer.

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Business details