Google reviewers rate Profamily Roofing Group 4.9 out of 5 based on 185 reviews, noting that the owner replied to 75% of them. Customers frequently praise the crew's punctuality, clear communication, fair pricing, and thorough cleanup after roof replacements and repairs. However, a few low-star reviews criticize the company for ignoring clients who declined services and for failing to complete specific materials or installations on the first attempt.
Google rating: 4.9 out of 5 from 185 reviews (97% five-star).
Reviews on this page: 185 Google reviews (136 with written comments, 30 with photos).
Owner responses: the business replied to 75% of reviews.
Most recent review: October 22, 2026.
Service: Roof Cleaning Company serving McAllen, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
185 reviews on Google
5★179
4★1
3★0
2★1
1★4
Reviews from Google, shown as published (original wording, unedited).
MG
Mario Galvan5 reviews
★★★★★
Mr Villagomez gave an excellent presentation. He was very knowledgeable of the material that would be needed to repair our roof. He was very helpful to our needs. Also although I was not able to be there while the work crew did their job I would like to give them a 5 star rating. Our neighbors were amazed with the work that was being done.
Price assessment: Reasonable price
Price: $10,000–15,000
Services: Roof installation
Response from the owner · 2 days ago
Thank you so much Mr Galvan. I agree, Felipe is great 👍
Thank you for the 5 star ⭐️⭐️⭐️⭐️⭐️
⭐⭐⭐⭐⭐
We are so happy with our new roof! ❤️ We had a great experience with Pro Family Roofing in Pharr, TX, and we truly appreciate the amazing job they did on our home. From start to finish, we are very pleased with the work and the way everything turned out. It feels great knowing our home has a beautiful new roof, and we couldn’t be happier with the results! 🏡
If you’re looking for a roofing company for your home, I highly recommend giving Pro Family Roofing a call. Thank you for taking care of our home and doing such a wonderful job! We truly appreciate it! 🙌🏼
Price assessment: Reasonable price
Price: $10,000–15,000
Services: Roof installation
Response from the owner · a week ago
Thank you Samantha for the 5-star review! Welcome to Profamily 🙌
Researched options and met with about 7 different companies before making a decision. Husbaldo was the best, most honest, knowledgeable person. He expained to detail the whole roofing process, product, and warranties.. He was passionate and proud of all the company’s accolades.. He was not selling me a roof, he provided me peace of mind and protection for my Home. My new roof is beautiful and makes my house look gorgeous.. Give them a call!! You will not regret the investment with them!!
Price assessment: Great price
Price: $10,000–15,000
Services: Roof installation
Response from the owner · a week ago
Thank you so much for the awesome 5 star review! May you have many beautiful and blessed years under your new roof 🙌
A very professional company. They don't just replace tiles; they also fix any roofing issues. Felipe is incredible—always attentive and friendly. Thanks for making my home safer and improving its appearance.
Price assessment: Reasonable price
Price: $10,000–15,000
Services: Roof installation
Response from the owner · 3 weeks ago
Thank you Noelia for the 5 star! Welcome to Profamily Roofing Group 🙌
We had a really good experience with this roofing company. From the first call to the last cleanup, they communicated clearly and kept us in the loop. The crew were great—super friendly, respectful, and easy to talk to. The pricing felt fair, no weird surprises. Honestly, we’d recommend them to anyone.”
I had a great experience with this roofing company from start to finish. Their communication was excellent—they kept me informed throughout the entire process and were always quick to respond to any questions I had. What really stood out was how fast and efficient they were. Everything was handled promptly without sacrificing the quality of the work. The whole process was smooth, professional, and stress-free. I would definitely recommend them to anyone looking for a reliable roofing company!
We had a great experience with this roofing company! The entire team was professional, friendly, and easy to work with. Communication was excellent throughout the process, and they kept us informed every step of the way. Customer service was outstanding, and they truly made the experience stress-free. Highly recommend this team!
